Support Analyst Jobs in North Wales

Support Analyst
Wales > North Wales

The median Support Analyst salary in North Wales is £33,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 35 44 23
Rank change year-on-year +9 -21 -7
Permanent jobs requiring a Support Analyst 4 5 9
As % of all permanent jobs advertised in North Wales 1.53% 2.44% 6.12%
As % of the Job Titles category 1.57% 3.52% 8.49%
Number of salaries quoted 1 5 9
10th Percentile - £27,800 -
25th Percentile £32,750 - £29,250
Median annual salary (50th Percentile) £33,500 £32,000 £35,000
Median % change year-on-year +4.69% -8.57% -
75th Percentile £34,250 - -
90th Percentile - £41,300 £40,000
Wales median annual salary £40,000 £30,000 £29,500
% change year-on-year +33.33% +1.69% +11.32%

All Permanent IT Job Vacancies
North Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 254 142 106
% of permanent jobs with a recognized job title 97.32% 69.27% 72.11%
Number of salaries quoted 145 41 47
10th Percentile £25,250 £22,000 £29,250
25th Percentile £26,250 £30,000 £35,625
Median annual salary (50th Percentile) £39,134 £43,658 £42,500
Median % change year-on-year -10.36% +2.72% +6.25%
75th Percentile £50,000 £60,000 £57,500
90th Percentile £60,000 £75,000 £60,500
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +11.76%

Support Analyst
Job Vacancy Trend in North Wales

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in North Wales.

Job vacancy trend for Support Analyst in North Wales

Support Analyst
Salary Trend in North Wales

3-month moving average salary quoted in jobs citing Support Analyst in North Wales.

Salary trend for Support Analyst in North Wales

Support Analyst
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North Wales region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Flintshire -8 3 - -
Gwynedd - 1 £33,500 -
Support Analyst
Wales

Support Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in North Wales

For the 6 months to 26 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring Support Analyst in the job title.

1 3 (75.00%) Windows
1 3 (75.00%) Active Directory
1 3 (75.00%) Analytical Skills
1 3 (75.00%) Customer Service
2 2 (50.00%) Roadmaps
2 2 (50.00%) Jamf Pro
2 2 (50.00%) Citrix
2 2 (50.00%) Windows 10
2 2 (50.00%) Greenfield Project
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Retail
2 2 (50.00%) Mac OS
2 2 (50.00%) Apple iOS
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) Microsoft 365
2 2 (50.00%) Microsoft Intune
2 2 (50.00%) Progress Chef
2 2 (50.00%) Software License Management
2 2 (50.00%) SharePoint
3 1 (25.00%) VPN
3 1 (25.00%) SLA
3 1 (25.00%) Microsoft
3 1 (25.00%) Workflow
3 1 (25.00%) Legal
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) Social Skills
3 1 (25.00%) Break/Fix
3 1 (25.00%) Driving Licence

Support Analyst Skill Set
Co-occurring Skills and Capabilities in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) SharePoint
Cloud Services
1 2 (50.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) VPN
General
1 3 (75.00%) Analytical Skills
2 2 (50.00%) Retail
3 1 (25.00%) Legal
3 1 (25.00%) Social Skills
Miscellaneous
1 2 (50.00%) Greenfield Project
2 1 (25.00%) Driving Licence
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Apple iOS
2 2 (50.00%) Mac OS
2 2 (50.00%) Windows 10
Processes & Methodologies
1 3 (75.00%) Customer Service
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Roadmaps
2 2 (50.00%) Software License Management
3 1 (25.00%) Break/Fix
3 1 (25.00%) Workflow
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
Systems Management
1 2 (50.00%) Jamf Pro
1 2 (50.00%) Microsoft Intune
1 2 (50.00%) Progress Chef
Vendors
1 2 (50.00%) Citrix
2 1 (25.00%) Microsoft