1 to 25 of 27 Support Analyst Jobs in Wales

Social network you want to login/join with: Newport/Monmouthshire client requires an IT Support Analyst for an initial 3-month contract onsite. Proven experience in dealing with incidents and solving problems is essential. Your background should cover: Windows Server Windows 10 VMware Active Directory management VPN Working with other technical professionals within an ITIL environment … you should have sound incident management and customer-facing skills. For more information on this onsite IT Support Analyst contract in Newport, please contact us. #J-18808-Ljbffr More ❯

Application Support Analyst Bristol - Hybrid | £35,000 – £40,000 | Legal Sector I’m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced Application Support Analyst to join their collaborative Application Support team. You’ll be providing 2nd line support for a variety … systems and software, helping users get the most from key legal applications and Microsoft tools. Sitting in a friendly and experienced team, you’ll provide both remote and onsite support, act as an escalation point for the service desk team, manage hardware and software deployments, and contribute to knowledge sharing, system upgrades, and continuous improvement projects. Please note, this … is a shift-based position based in central Bristol (a short walk from Temple Meads Station) and will require onsite support 2-3 days a week. The role at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as a liaison between the Application Support and Service More ❯

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ25) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to … their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Office 365 administration & troubleshooting skills Desktop troubleshooting Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client More ❯

Social network you want to login/join with: Senior IT Support Analyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Social network you want to login/join with: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/… Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Social network you want to login/join with: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24) Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum … of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and More ❯

Application Support Analyst, hybrid permanent vacancy, Swansea This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. I am currently supporting my private sector client in Swansea to recruit an Application Support Analyst to join their IT team in Swansea and provide … application support across their Warehouse Management systems. The role offers the option to work remotely 2 days per week upon completing probation. You will be supporting, administering, monitoring, maintaining and operating the smooth and efficient running of all warehouse systems to agreed service levels, particularly Blue Yonder Warehouse Management System, to ensure they operate with minimal disruption. You will … be responsible for: The support and maintenance of the Blue Yonder (Red Prairie, JDA) warehouse management system to a high level, along with other Warehouse Systems (PEEM, VISTA) to ensure they run at maximum efficiency. Monitoring business critical systems, including system upgrades, software rollouts and system integration/interfacing. Working closely with the IT Manager to manage relevant suppliers More ❯

IT Support Analyst Salary: £30,000 - £35,000 Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to … the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed service More ❯

Techncial Support Analyst x 3 - All Levels - New (REFBJ25) £30,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Technical Support Analysts due to continued growth! Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Social network you want to login/join with: Service Desk Support Analyst – 5 days on site We are looking for an experienced and talentedService Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to … create a new career path for themselves. JOB PURPOSE: Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests … through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client’s systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support More ❯

Social network you want to login/join with: D365 SCM Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a … D365 SCM Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯

IntaPeople are currently supporting a globally based Fintech organisation, who due to continued growth require an IT Support Analyst to join their Support team. This role will be open to fully remote candidate within the UK but candidates will need the ability to work within the UK without restriction. As part of their Client Services team, you … ll provide technical support to their business customers with technical expertise, platform defects and first point of call for communications when issues arise. Working within the wider team, you’ll report to the Head of IT global support whilst partnering with wider teams within the organisation such as Project Managers and Solution Design Engineers. At least 1+ year … experience in an IT Support or technical customer facing role with excellent troubleshooting skills. Having experience within the SaaS industry, managing enterprise clients and networking concepts would be an advantage but not essential. What you’ll be doing: Be the point of contact for technical issues for large corporate organization Respond to support reports within SLA and with More ❯

we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy - Transformation through Digital. The Lead Technical Support Analyst is a new position and presents an exciting opportunity for the person with the right skills, experience and aptitude to shape this role. This is an office … options can be discussed in line with the Health Board's flexible working policy. Main duties of the job Your main responsibilities will be: Lead and manage the technical support team to ensure timely and effective resolution of software application issues. Oversee daily operations and provide advanced troubleshooting for software application issues, both functional and non-functional. Manage deployment … processes, release management, change control, environment and configuration management. Develop and implement best practices to enhance team performance and support processes. Foster a culture of continuous improvement and customer service excellence. Lead on work within area of remit, collaborating with colleagues in Digital, Data and Technology (DDaT) and other stakeholders. Key technologies include: Supporting applications written using C# within More ❯

Support Analyst required for a superb company based near Chester who are entering a very exciting phase paying up to 40k. Providing front-line technical support, you will also be involved in project work. Joining a small team, you will need to be a service-orientated all rounder with a desire to further yourself within a thriving More ❯

End User Support Analyst – BAU – Cardiff (Onsite Fulltime) Inside IR35 – £300 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities: Extensive experience as an End … User Support analyst supporting BAU queries in a busy professional services environment End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/ More ❯

End User Support Analyst – BAU – Cardiff (Onsite Fulltime) Inside IR35 – £300 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities: Extensive experience as an End … User Support analyst supporting BAU queries in a busy professional services environment End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/ More ❯

End User Support Analyst - EUC - Cardiff Direct message the job poster from Crimson Inside IR35 – £300 agreed assignment rate, may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities … Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Hardware knowledge of end point devices (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony, WiFi) Accessing and configuring Firmware/BIOS to set standards Exposure to Operating Systems - install, update, remediate (Microsoft Windows - all supported versions) Experience with end point software … Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Crimson by 2x. Get notified about new End User Support Specialist jobs in Cardiff, Wales, United Kingdom . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of More ❯

have ambitious plans to continue expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of … can work to their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the … of data generated by machine-learning processes, using a variety of communication channels. The role would suit a candidate from any background with excellent communication skills, experience providing user support, and answering a wide range of queries relating to software applications. Candidates without directly comparable experience should still apply if they believe they can demonstrate the right attitude and More ❯

Project Support Analyst (12 month FTC) 📍Cardiff 💰 £30,000 – £35,000 per annum What You’ll Do: Support a major systems upgrade within the Buying and Merchandising function by providing hands-on assistance throughout the development, testing, and implementation phases. You’ll play a key role in analysing current processes, identifying areas for improvement, and ensuring that … and contribute independently Excellent communication skills, both written and verbal, to liaise effectively across departments and with external providers Why You Should Apply: This is an exciting opportunity to support a key transformation project and gain valuable experience in systems implementation. You’ll join a collaborative and forward-thinking team, where your ideas and input will be valued and More ❯

Project Support Analyst (12 month FTC) Cardiff £30,000 - £35,000 DOE What You'll Do: Support a major systems upgrade within the Buying and Merchandising function by providing hands-on assistance throughout the development, testing, and implementation phases. You'll play a key role in analysing current processes, identifying areas for improvement, and ensuring that upgraded … and contribute independently Excellent communication skills, both written and verbal, to liaise effectively across departments and with external providers Why You Should Apply: This is an exciting opportunity to support a key transformation project and gain valuable experience in systems implementation. You'll join a collaborative and forward-thinking team, where your ideas and input will be valued and More ❯

Are you experienced in procurement, stock management, or ordering, with a strong ability to build relationships across departments? Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems, and … a bonus, as would any exposure to system testing or merchandising environments. Key Responsibilities: Understand and document current business processes, highlighting problems and opportunities. Help identify system issues and support their resolution. Assist in writing and executing a thorough testing plan for the upgraded system. Maintain clear documentation of issues and proposed solutions. Support implementation by helping draft More ❯

Are you experienced in procurement, stock management, or ordering, with a strong ability to build relationships across departments? Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems, and More ❯

are considering sending an application, make sure to hit the apply button below after reading through the entire description. Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems. This role involves working closely with multiple teams to understand current processes, test new systems More ❯