Support Analyst Jobs in Wales

Support Analyst
UK > Wales

The median Support Analyst salary in Wales is £30,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 68 72 124
Rank change year-on-year +4 +52 -36
Permanent jobs requiring a Support Analyst 39 65 13
As % of all permanent jobs advertised in Wales 2.02% 3.80% 0.66%
As % of the Job Titles category 2.18% 4.39% 0.71%
Number of salaries quoted 12 12 11
10th Percentile - £22,775 £24,500
25th Percentile £28,125 £23,000 £28,125
Median annual salary (50th Percentile) £30,500 £25,225 £35,000
Median % change year-on-year +20.91% -27.93% +32.08%
75th Percentile £40,625 £31,625 £40,000
90th Percentile £53,525 £32,000 -
UK median annual salary £35,000 £35,000 £32,909
% change year-on-year - +6.36% +1.26%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,789 1,481 1,827
% of permanent jobs with a recognized job title 92.74% 86.61% 93.26%
Number of salaries quoted 1,271 806 1,206
10th Percentile £26,500 £26,391 £31,475
25th Percentile £35,000 £35,000 £37,960
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +16.85%
75th Percentile £57,500 £61,250 £61,250
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Analyst
Job Vacancy Trend in Wales

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Support Analyst in Wales

Support Analyst
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Support Analyst in Wales.

Salary trend for Support Analyst in Wales

Support Analyst
Salary Histogram in Wales

Salary distribution for jobs citing Support Analyst in Wales over the 6 months to 26 July 2024.

Salary histogram for Support Analyst in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +4 39 £30,500 +17.53% 4
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 26 July 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Analyst in the job title.

1 29 (74.36%) ITSM
2 27 (69.23%) SQL
3 26 (66.67%) Microsoft Office
4 25 (64.10%) SC Cleared
4 25 (64.10%) Security Cleared
5 24 (61.54%) Oracle RAC
5 24 (61.54%) Remedy ITSM
5 24 (61.54%) Oracle Database 11g
5 24 (61.54%) Release Management
5 24 (61.54%) Artificial Intelligence
5 24 (61.54%) Incident Management
5 24 (61.54%) Degree
5 24 (61.54%) Oracle RMAN
5 24 (61.54%) Oracle
5 24 (61.54%) PL/SQL
5 24 (61.54%) Unix
5 24 (61.54%) Solaris
5 24 (61.54%) Linux
5 24 (61.54%) Microsoft Excel
5 24 (61.54%) MS Visio
5 24 (61.54%) Remedy
5 24 (61.54%) SLA
5 24 (61.54%) WebLogic
5 24 (61.54%) VLDB
5 24 (61.54%) Oracle Database 10g
5 24 (61.54%) Sun
5 24 (61.54%) Data Guard
5 24 (61.54%) Capacity Planning
5 24 (61.54%) Oracle Service Bus
5 24 (61.54%) Capacity Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (61.54%) Oracle Service Bus
1 24 (61.54%) WebLogic
2 7 (17.95%) Microsoft Exchange
3 2 (5.13%) WebSphere
Applications
1 26 (66.67%) Microsoft Office
2 24 (61.54%) Microsoft Excel
2 24 (61.54%) MS Visio
Business Applications
1 24 (61.54%) Remedy ITSM
2 1 (2.56%) SAP SCM
Cloud Services
1 2 (5.13%) Azure
2 1 (2.56%) WhatsApp
Communications & Networking
1 5 (12.82%) DHCP
1 5 (12.82%) DNS
1 5 (12.82%) Remote Desktop
1 5 (12.82%) VPN
2 2 (5.13%) Firewall
2 2 (5.13%) Unified Communications
2 2 (5.13%) Wireless
Database & Business Intelligence
1 24 (61.54%) Oracle Database
1 24 (61.54%) Oracle Database 10g
1 24 (61.54%) Oracle Database 11g
1 24 (61.54%) VLDB
2 2 (5.13%) SQL Server
Development Applications
1 1 (2.56%) Visual LANSA
General
1 24 (61.54%) Analytical Skills
2 3 (7.69%) Public Sector
3 2 (5.13%) Finance
4 1 (2.56%) Law
4 1 (2.56%) Manufacturing
4 1 (2.56%) Public Speaking
4 1 (2.56%) Social Skills
4 1 (2.56%) Welsh Language
Miscellaneous
1 5 (12.82%) Smartphone
2 2 (5.13%) Replication
3 1 (2.56%) AS400
Operating Systems
1 24 (61.54%) Linux
1 24 (61.54%) Solaris
1 24 (61.54%) Unix
Processes & Methodologies
1 29 (74.36%) ITSM
2 24 (61.54%) Artificial Intelligence
2 24 (61.54%) Capacity Management
2 24 (61.54%) Capacity Planning
2 24 (61.54%) Incident Management
2 24 (61.54%) Performance Monitoring
2 24 (61.54%) Performance Tuning
2 24 (61.54%) Release Management
3 23 (58.97%) Actionable Insight
4 5 (12.82%) Coaching
4 5 (12.82%) Customer Service
5 3 (7.69%) Problem Management
5 3 (7.69%) Problem-Solving
5 3 (7.69%) Process Improvement
6 2 (5.13%) Document Management
6 2 (5.13%) Information Security
6 2 (5.13%) Logistics
6 2 (5.13%) Mathematics
6 2 (5.13%) Quality Management
6 2 (5.13%) Test Planning
Programming Languages
1 27 (69.23%) SQL
2 24 (61.54%) PL/SQL
3 2 (5.13%) Java
3 2 (5.13%) T-SQL
Qualifications
1 25 (64.10%) SC Cleared
1 25 (64.10%) Security Cleared
2 24 (61.54%) Degree
Quality Assurance & Compliance
1 24 (61.54%) SLA
System Software
1 24 (61.54%) Oracle RAC
2 7 (17.95%) Active Directory
Systems Management
1 24 (61.54%) Data Guard
1 24 (61.54%) Oracle RMAN
Vendors
1 24 (61.54%) Oracle
1 24 (61.54%) Remedy
1 24 (61.54%) Sun
2 7 (17.95%) Microsoft
3 3 (7.69%) SAP
4 2 (5.13%) Asigra
4 2 (5.13%) Datto
4 2 (5.13%) Kronos
4 2 (5.13%) Sage
4 2 (5.13%) Sophos
4 2 (5.13%) Veeam
5 1 (2.56%) IBM
5 1 (2.56%) LANSA