Support Analyst Job Trends in Wales

Support Analyst
UK > Wales

The median Support Analyst salary in Wales is £36,250 per year, according to job vacancies posted during the 6 months leading to 9 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 90 60 77
Rank change year-on-year -30 +17 +10
Permanent jobs requiring a Support Analyst 4 4 32
As % of all permanent jobs in Wales 0.24% 0.75% 1.75%
As % of the Job Titles category 0.26% 0.84% 1.90%
Number of salaries quoted 4 4 4
10th Percentile £25,075 - £29,513
25th Percentile £30,813 £25,438 £31,594
Median annual salary (50th Percentile) £36,250 £34,188 £36,750
Median % change year-on-year +6.03% -6.97% +22.50%
75th Percentile £40,250 £44,222 £45,563
90th Percentile - £45,071 £51,075
UK median annual salary £35,000 £36,500 £35,000
% change year-on-year -4.11% +4.29% +4.48%

All Permanent IT Job Roles
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,529 477 1,680
% of permanent jobs with a recognized job title 93.06% 89.16% 91.90%
Number of salaries quoted 1,022 297 1,285
10th Percentile £28,550 £26,250 £26,250
25th Percentile £35,000 £36,250 £32,500
Median annual salary (50th Percentile) £45,000 £50,124 £45,000
Median % change year-on-year -10.22% +11.39% -
75th Percentile £60,000 £67,500 £57,500
90th Percentile £75,000 £78,750 £70,000
UK median annual salary £55,000 £58,000 £52,777
% change year-on-year -5.17% +9.90% -12.04%

Support Analyst
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Wales.

Support Analyst job vacancy trend in Wales

Support Analyst
Salary Trend in Wales

Salary distribution trend for Support Analyst job vacancies in Wales.

Salary distribution trend for Support Analyst job vacancies in Wales

Support Analyst
Salary Histogram in Wales

Salary distribution for jobs citing Support Analyst in Wales over the 6 months to 9 May 2026.

Salary histogram for Support Analyst in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -30 3 £38,500 -15.64%
North Wales -10 1 £34,000 +31.40%
Support Analyst
UK

Support Analyst Skill Set
Top 28 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 9 May 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Analyst in the job title.

1 2 (50.00%) Active Directory
1 2 (50.00%) C#
1 2 (50.00%) CSS
1 2 (50.00%) HTML
1 2 (50.00%) Microsoft
1 2 (50.00%) Microsoft 365
1 2 (50.00%) Process Improvement
1 2 (50.00%) SQL
1 2 (50.00%) Windows
2 1 (25.00%) Azure
2 1 (25.00%) Customer Service
2 1 (25.00%) DHCP
2 1 (25.00%) DNS
2 1 (25.00%) Firewall
2 1 (25.00%) IIS
2 1 (25.00%) ITSM
2 1 (25.00%) Microsoft Exchange
2 1 (25.00%) Microsoft Office
2 1 (25.00%) SLA
2 1 (25.00%) SolarWinds
2 1 (25.00%) TCP/IP
2 1 (25.00%) VMware
2 1 (25.00%) VMware Infrastructure
2 1 (25.00%) Windows 10
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) IIS
1 1 (25.00%) Microsoft Exchange
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Microsoft 365
2 1 (25.00%) Azure
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Law
Libraries, Frameworks & Software Standards
1 2 (50.00%) CSS
1 2 (50.00%) HTML
Operating Systems
1 2 (50.00%) Windows
2 1 (25.00%) Windows 10
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Process Improvement
2 1 (25.00%) Customer Service
2 1 (25.00%) ITSM
Programming Languages
1 2 (50.00%) C#
1 2 (50.00%) SQL
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) SolarWinds
2 1 (25.00%) VMware