1st Line Support Jobs in Northampton

First Line Support
Northamptonshire > Northampton

The median First Line Support salary in Northampton is £25,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 32 37 34
Rank change year-on-year +5 -3 -3
Permanent jobs requiring a 1st Line Support 18 4 8
As % of all permanent jobs advertised in Northampton 4.36% 1.29% 2.61%
As % of the Job Titles category 4.43% 1.49% 2.81%
Number of salaries quoted 17 4 8
10th Percentile £20,500 £24,175 £22,475
25th Percentile £24,500 £25,188 £23,000
Median annual salary (50th Percentile) £25,500 £26,500 £23,250
Median % change year-on-year -3.77% +13.98% +5.68%
75th Percentile £28,750 £27,250 £24,250
90th Percentile - - £26,125
Northamptonshire median annual salary £25,500 £26,500 £23,000
% change year-on-year -3.77% +15.22% +4.55%

All Permanent IT Job Vacancies
Northampton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northampton with a recognized job title 406 268 285
% of permanent jobs with a recognized job title 98.31% 86.45% 92.83%
Number of salaries quoted 339 177 235
10th Percentile £24,807 £25,750 £26,500
25th Percentile £30,000 £31,250 £37,500
Median annual salary (50th Percentile) £41,000 £47,500 £50,000
Median % change year-on-year -13.68% -5.00% +5.26%
75th Percentile £52,500 £67,500 £65,000
90th Percentile £65,000 £73,750 £80,000
Northamptonshire median annual salary £40,000 £50,000 £50,000
% change year-on-year -20.00% - +11.11%

1st Line Support
Job Vacancy Trend in Northampton

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Northampton.

Job vacancy trend for 1st Line Support in Northampton

1st Line Support
Salary Trend in Northampton

3-month moving average salary quoted in jobs citing 1st Line Support in Northampton.

Salary trend for 1st Line Support in Northampton

1st Line Support
Salary Histogram in Northampton

Salary distribution for jobs citing 1st Line Support in Northampton over the 6 months to 19 April 2024.

Salary histogram for 1st Line Support in Northampton

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Northampton

For the 6 months to 19 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northampton region featuring 1st Line Support in the job title.

1 16 (88.89%) Social Skills
2 13 (72.22%) Windows
2 13 (72.22%) Microsoft
3 12 (66.67%) Microsoft 365
4 7 (38.89%) Mathematics
5 6 (33.33%) Windows Server
5 6 (33.33%) Windows Server 2019
6 5 (27.78%) Organisational Skills
6 5 (27.78%) Problem-Solving
6 5 (27.78%) Mentoring
6 5 (27.78%) French Language
6 5 (27.78%) Retail
6 5 (27.78%) Logistics
6 5 (27.78%) E-Commerce
7 4 (22.22%) Linux
7 4 (22.22%) Active Directory
7 4 (22.22%) Internet
7 4 (22.22%) Microsoft Office
7 4 (22.22%) Firewall
7 4 (22.22%) Migration
7 4 (22.22%) VLAN
7 4 (22.22%) Driving Licence
7 4 (22.22%) Ubiquiti
7 4 (22.22%) ESET
7 4 (22.22%) Customer Service
8 3 (16.67%) Public Sector
9 2 (11.11%) QA
9 2 (11.11%) iPhone
9 2 (11.11%) Agile
10 1 (5.56%) Microsoft Exchange

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Microsoft Exchange
Applications
1 4 (22.22%) Microsoft Office
Cloud Services
1 12 (66.67%) Microsoft 365
Communications & Networking
1 4 (22.22%) Firewall
1 4 (22.22%) Internet
1 4 (22.22%) VLAN
2 1 (5.56%) VPN
General
1 16 (88.89%) Social Skills
2 5 (27.78%) French Language
2 5 (27.78%) Organisational Skills
2 5 (27.78%) Retail
3 3 (16.67%) Public Sector
Miscellaneous
1 4 (22.22%) Driving Licence
2 2 (11.11%) iPhone
Operating Systems
1 13 (72.22%) Windows
2 6 (33.33%) Windows Server
2 6 (33.33%) Windows Server 2019
3 4 (22.22%) Linux
4 1 (5.56%) Windows 7
Processes & Methodologies
1 7 (38.89%) Mathematics
2 5 (27.78%) E-Commerce
2 5 (27.78%) Logistics
2 5 (27.78%) Mentoring
2 5 (27.78%) Problem-Solving
3 4 (22.22%) Customer Service
3 4 (22.22%) Migration
4 2 (11.11%) Agile
5 1 (5.56%) Customer Requirements
Quality Assurance & Compliance
1 2 (11.11%) QA
System Software
1 4 (22.22%) Active Directory
Vendors
1 13 (72.22%) Microsoft
2 4 (22.22%) ESET
2 4 (22.22%) Ubiquiti