2nd Line Support Technician Jobs in Norwich

Second Line Support Technician
Norfolk > Norwich

The median Second Line Support Technician salary in Norwich is £32,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
16 May 2025		 Same period 2024 Same period 2023
Rank 16 50 -
Rank change year-on-year +34 - -
Permanent jobs requiring a 2nd Line Support Technician 2 5 0
As % of all permanent jobs advertised in Norwich 2.47% 1.15% -
As % of the Job Titles category 2.47% 1.25% -
Number of salaries quoted 2 5 0
10th Percentile - - -
25th Percentile £30,000 £29,000 -
Median annual salary (50th Percentile) £32,000 £31,000 -
Median % change year-on-year +3.23% - -
75th Percentile £34,000 £33,000 -
90th Percentile - - -
Norfolk median annual salary £32,000 £31,000 -
% change year-on-year +3.23% - -

All Permanent IT Job Vacancies
Norwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 81 399 139
% of permanent jobs with a recognized job title 100.00% 92.15% 70.92%
Number of salaries quoted 68 324 82
10th Percentile £27,436 £26,250 £24,000
25th Percentile £29,375 £29,563 £31,250
Median annual salary (50th Percentile) £39,500 £40,000 £40,000
Median % change year-on-year -1.25% - -0.07%
75th Percentile £62,500 £52,500 £52,500
90th Percentile £65,000 £60,000 £60,889
Norfolk median annual salary £47,683 £40,000 £40,500
% change year-on-year +19.21% -1.23% -3.85%

2nd Line Support Technician
Job Vacancy Trend in Norwich

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for 2nd Line Support Technician in Norwich

2nd Line Support Technician
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in Norwich.

Salary trend for 2nd Line Support Technician in Norwich

2nd Line Support Technician Skill Set
Top 13 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 16 May 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring 2nd Line Support Technician in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) VPN
1 2 (100.00%) DNS
1 2 (100.00%) Active Directory
1 2 (100.00%) Firewall
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Entra ID
1 2 (100.00%) Driving Licence
1 2 (100.00%) Windows Server
2 1 (50.00%) Degree

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DNS
1 2 (100.00%) Firewall
1 2 (100.00%) VPN
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Qualifications
1 1 (50.00%) Degree
System Software
1 2 (100.00%) Active Directory
5 2nd Line Support Technician jobs in England