IT Support Technician Job Trends in Norwich

IT Support Technician
Norfolk > Norwich

The median IT Support Technician salary in Norwich is £25,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 21 14 20
Rank change year-on-year -7 +6 -
Permanent jobs requiring an IT Support Technician 2 12 4
As % of all permanent jobs in Norwich 1.49% 7.84% 4.04%
As % of the Job Titles category 1.52% 7.84% 4.17%
Number of salaries quoted 1 12 4
10th Percentile - - £25,050
25th Percentile - £30,000 £25,500
Median annual salary (50th Percentile) £25,000 £32,000 £26,750
Median % change year-on-year -21.88% +19.63% -
75th Percentile - £34,000 £28,438
90th Percentile - - £28,775
Norfolk median annual salary £25,000 £32,000 £26,750
% change year-on-year -21.88% +19.63% -

All Permanent IT Job Roles
Norwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 132 153 96
% of permanent jobs with a recognized job title 98.51% 100.00% 96.97%
Number of salaries quoted 79 76 80
10th Percentile £25,500 £28,500 £26,475
25th Percentile £33,625 £30,000 £30,000
Median annual salary (50th Percentile) £40,000 £43,750 £45,000
Median % change year-on-year -8.57% -2.78% +12.50%
75th Percentile £58,750 £65,000 £55,955
90th Percentile £63,000 £84,000 £66,250
Norfolk median annual salary £40,000 £35,000 £45,000
% change year-on-year +14.29% -22.22% +2.86%

IT Support Technician
Job Vacancy Trend in Norwich

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in Norwich.

IT Support Technician job vacancy trend in Norwich

IT Support Technician
Salary Trend in Norwich

Salary distribution trend for IT Support Technician job vacancies in Norwich.

Salary distribution trend for IT Support Technician job vacancies in Norwich

IT Support Technician Skill Set
Top 5 Co-Occurring Skills & Capabilities in Norwich

For the 6 months to 14 January 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring IT Support Technician in the job title.

1 1 (50.00%) A+ Certification
1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) Network+ Certification
1 1 (50.00%) Service Management

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in Norwich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (50.00%) Finance
1 1 (50.00%) Organisational Skills
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Self-Motivation
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) Service Management
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) Network+ Certification