ITSupportTechnician (1st & 2nd Line Support) Location: Warley(with travel to other sites as required) Salary: £27,500 per annum Hours: Monday Friday, 09:00 17:00 Holiday: 25 days annual leave + bank holidays Pin Point Recruitment is supporting our client in the search for an experienced ITSupportTechnician to … join their team. This role will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware. The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly. Key Responsibilities Install, configure and maintain Windows 10 and Windows 11 desktop environments … Provide 1st & 2nd line ITsupport via the Service Desk Support users in both physical and VMWare virtual environments Install, configure and troubleshoot hardware and software for desktop and mobile devices Ensure communication systems deliver seamless service, resolving incidents promptly Administer Active Directory and Microsoft Exchange accounts and access permissions Maintain secure file storage access and data More ❯
Statom Group Ltd. is seeking a highly skilled Senior ITSupportTechnician to join our dynamic IT team. In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact … for technical quieries and will play a crucial role in mentoring junior staff members. Key Responsibilities: Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests. Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction. Assist in the design, implementation, and maintenance of IT systems, including … servers, networks, and cloud solutions. Monitor IT performance metrics and proactively identify areas for improvement. Implement IT best practices, policies, and procedures to enhance operational efficiency. Collaborate with external vendors and service providers for hardware and software procurement. Conduct training sessions for end-users on IT systems and best practices. Manage IT asset inventory and ensure More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
Are you passionate about IT? Do you have previous experience working within ITsupport? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous … experience within ITsupport, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £30,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner …/leaver/mover process Taking ownership of mobile device management Acting as first point of contact for ITsupport incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
Are you passionate about IT? Do you have previous experience working within ITsupport? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous … experience within ITsupport, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £25,000 - £27,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with … the joiner/leaver/mover process Taking ownership of mobile device management Acting as first point of contact for ITsupport incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in More ❯
ITSupportTechnician (1st & 2nd Line Support) Location: Warley(with travel to other sites as required) Salary: £27,500 per annum Hours: Monday Friday, 09 00 Holiday: 25 days annual leave + bank holidays Pin Point Recruitment is supporting our client in the search for an experienced ITSupportTechnician to join their More ❯
OFFICE 42 LATTON BUSH CENTRE, SOUTHEN WAY, HARLOW, ESSEX, England
ITSSIE LIMITED
1st Line ITSupport Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with ITSupport Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯
and Tuesday) and rest of the week at MSP's Bedford office. Travel costs paid. Key Responsibilities: • Use of AD for onboarding personnel. • Deliver high-quality remote & on-site support on various technical issues and problems. • Responding appropriately to and effectively resolving client issues, queries or incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have … to respond, time to resolve and first-time-fix. • Application troubleshooting. • Produce and keep up-to-date documentation on client’s systems. Required skills and capabilities: • Recent experience providing ITSupport in a commercial environment. • IT certifications such as MCP, CCNA CompTIA would be an advantage. • Technical on-site support. Essential individual attributes: • Good technical understanding of More ❯
St. Albans, Hertfordshire, England, United Kingdom
DMS Computer Recruitment
Tuesday) and rest of the week at MSP's St. Albans office. Travel costs paid. Key Responsibilities: • Use of AD for onboarding personnel. • Deliver high-quality remote & on-site support on various technical issues and problems. • Responding appropriately to and effectively resolving client issues, queries or incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have … to respond, time to resolve and first-time-fix. • Application troubleshooting. • Produce and keep up-to-date documentation on client’s systems. Required skills and capabilities: • Recent experience providing ITSupport in a commercial environment. • IT certifications such as MCP, CCNA CompTIA would be an advantage. • Technical on-site support. Essential individual attributes: • Good technical understanding of More ❯
Norwich, Norfolk, England, United Kingdom Hybrid/Remote Options
Eden Brown Synergy
Eden Brown Synergy are working with a large Financial Services organisation based in Norwich City Centre who are looking for a number of experienced Deskside Support Technicians (2nd line) for 12 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯