Service Desk Manager Jobs in Norwich

Service Desk Manager
Norfolk > Norwich

The median Service Desk Manager salary in Norwich is £50,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 51 31 -
Rank change year-on-year -20 - -
Permanent jobs requiring a Service Desk Manager 1 5 0
As % of all permanent jobs advertised in Norwich 0.24% 2.45% -
As % of the Job Titles category 0.26% 3.42% -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £47,500 - -
Median annual salary (50th Percentile) £50,000 - -
75th Percentile £52,500 - -
90th Percentile - - -
Norfolk median annual salary £50,000 - -

All Permanent IT Job Vacancies
Norwich

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 388 146 94
% of permanent jobs with a recognized job title 92.16% 71.57% 89.52%
Number of salaries quoted 315 87 63
10th Percentile £26,250 £24,000 £20,250
25th Percentile £29,750 £31,250 £23,485
Median annual salary (50th Percentile) £40,000 £40,000 £40,000
Median % change year-on-year - - -5.88%
75th Percentile £52,500 £53,125 £51,250
90th Percentile £61,250 £71,360 £58,500
Norfolk median annual salary £40,000 £40,500 £40,057
% change year-on-year -1.23% +1.11% -3.12%

Service Desk Manager
Job Vacancy Trend in Norwich

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for Service Desk Manager in Norwich

Service Desk Manager
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing Service Desk Manager in Norwich.

Salary trend for Service Desk Manager in Norwich

Service Desk Manager Skill Set
Top 9 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 4 May 2024, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring Service Desk Manager in the job title.

1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Process Improvement
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Entra ID
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Process Improvement
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft