Technical Support Job Trends in Norwich
Technical Support
Norfolk > Norwich
The median Technical Support salary in Norwich is £31,000 per year, according to job vacancies posted during the 6 months leading to 28 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 28 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 33 | 20 | 21 |
| Rank change year-on-year | -13 | +1 | - |
| Permanent Technical Support jobs | 6 | 1 | 9 |
| As % of all permanent jobs in Norwich | 1.40% | 0.91% | 4.64% |
| As % of the Job Titles category | 1.50% | 0.92% | 4.84% |
| Number of salaries quoted | 4 | 0 | 0 |
| Median annual salary (50th Percentile) | £31,000 | - | - |
| Norfolk median annual salary | £55,000 | - | - |
All Permanent IT Job Roles
Norwich
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Norwich matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 28 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Norwich matching a recognised job title | 399 | 109 | 186 |
| % of permanent job adverts matching a recognised job title | 92.79% | 99.09% | 95.88% |
| Number of salaries quoted | 289 | 70 | 111 |
| 10th Percentile | £28,470 | £23,875 | - |
| 25th Percentile | £36,250 | £34,250 | £30,000 |
| Median annual salary (50th Percentile) | £50,000 | £45,000 | £54,784 |
| Median % change year-on-year | +11.11% | -17.86% | +9.57% |
| 75th Percentile | £60,000 | £59,913 | £61,343 |
| 90th Percentile | £80,000 | £62,500 | £78,000 |
| Norfolk median annual salary | £47,500 | £45,000 | £45,000 |
| % change year-on-year | +5.56% | - | -7.22% |
Technical Support Job Vacancy Trend in Norwich
Historical trend showing the proportion of permanent Technical Support job postings relative to all permanent IT jobs advertised in Norwich.
Technical Support Salary Trend in Norwich
Salary distribution trend for Technical Support job vacancies in Norwich.
Technical Support Skill Set Top 7 Co-Occurring Skills & Capabilities in Norwich
For the 6 months to 28 October 2026, Technical Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Technical Support job ads across the Norwich region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Client Onboarding | 66.7% | 4 |
| 1 | Customer Service | 66.7% | 4 |
| 1 | Microsoft | 66.7% | 4 |
| 1 | Microsoft 365 | 66.7% | 4 |
| 1 | Problem-Solving | 66.7% | 4 |
| 1 | SaaS | 66.7% | 4 |
| 1 | SQL | 66.7% | 4 |
Technical Support Skill Set Co-Occurring Skills & Capabilities in Norwich by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Technical Support Analyst | 66.7% | 4 |
| 2 | Technical Support Engineer | 33.3% | 2 |