12 of 12 Technical Support Jobs in the East of England

Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a Technical Support Engineer to join a leading security solutions … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms … with occasional on-site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels More ❯

Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a Technical Support Engineer to join a leading security solutions … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms … with occasional on-site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels More ❯

Job Title: Technical Support Engineer Position: Full-time, Permanent Salary: £ Competitive – subject to skills and experience Location: Hertford, UK About Us Technical Support Engineer required to join software company developing industry-leading online booking solutions. Our platform handles over 30 million bookings each year for a diverse customer base across the UK and internationally. As market … impact of working at scale. Joining us means being part of a company that values quality, collaboration, and continuous improvement. Role Overview We are looking for a highly skilled Technical Support Engineer to join our support team. You will be the first point of contact for our customers, handling complex technical issues and collaborating closely with … engineering teams to resolve critical challenges. This Technical Support Engineer role requires a deep understanding of our product’s technical ecosystem, and how it integrates into the Windows environment. You will have an ability to perform in-depth root cause analysis, and excellent communication skills to explain solutions to customers. This Technical Support Engineer role More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer … 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence (own … vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

Job Title: Technical Support EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers … integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise … to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep More ❯

Technical Support and Service Co Ordinator Salary to £45,000 plus benefits We are a global leader in end of line packaging systems supplied to the pharmaceutical sector. We are growing our UK Sales and Service office and now require an experienced technical support engineer to join our team. This is an exciting role as you … will be acting as the intermediary between our head office in Italy and our customers here in the UK. As our Technical Support Engineer you will: Provide support during the installation and commissioning phases of packaging machines and lines at customer sites. Coordinate between the Aftersales and Service teams to plan and execute post-sales service orders. … Review and communicate all necessary technical information to field technicians, ensuring clarity and completeness prior to interventions. Collaborate with the Service Manager to improve operational efficiency and service quality. Participate in technical meetings with customers to define solutions and corrective actions during the post-installation phase. Serve as a direct interface with technical departments in Italy (engineering More ❯

Technical Support Analyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technical support to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technical support to the organisation … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯

for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract *** Internal Technical Sales Support - Agricultural Machinery Parts and Accessories Are you ready to join a supportive, close-knit team where your agricultural knowledge and customer focus make a real difference … deep roots in the agricultural industry. Be part of a collaborative, supportive team where your knowledge and initiative are valued. Enjoy a varied role with opportunities to grow your technical and commercial skills. Additional information: This is a permanent full-time position. The working hours are 8:30 am - 5:00 pm Monday to Friday. About The Company: A … Role Details: In this role, you'll be at the heart of our sales operation - bridging the gap between customers, our sales team, and our product experts. As Internal Technical Sales Support you'll handle technical enquiries, provide product recommendations, and ensure our customers get exactly what they need to keep their machines running at their best. More ❯

maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission Technical Support Engineer to join our Technical Support Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd …/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating … in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving More ❯

Technical Engineering Support Officer (24-Month Fixed Term Contract) Location: Norfolk Hours: Full-time, (Mon-Fri, 08:00 - 16:00) Salary: 40k - 47k per annum + benefits The Role As a Technical Engineering Support Officer, you will be the linchpin for managing and maintaining crucial asset and compliance information. You'll work closely with our Estates … Service Leads to conduct detailed site surveys, gather data, and create detailed asset databases and reports. Your work will directly support our Centre of Best Practice (CoBP) initiatives and help us identify, plan, and implement rectification programs for any identified issues. This role requires a meticulous eye for detail and the ability to work both independently and collaboratively. You … You should have: Significant IT skills , including proficiency in Microsoft Office (Excel, PowerPoint, Word) and experience with Computer-Aided Facilities Management (CAFM) systems. The ability to analyze and review technical information and write detailed technical reports. An understanding of how lifecycle works are managed and delivered. Excellent communication and relationship management skills to work effectively with various teams More ❯

Are you passionate about IT and eager to start your tech career? We’re looking for a enthusiastic Technical Support Apprentice to join our Technical Services team. This role is suited to someone with a keen interest in computers and networks, looking to develop their technical knowledge and gain valuable experience working as part of a … installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or … platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to include IT Services, Calls and Lines, Connectivity, Business Mobiles and CCTV systems. Answering the telephone, responding to emails and updating requests. Ensuring commitment to core values, working in line with ‘best practice More ❯

An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the Midlands & East Anglia region. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 450 staff, we currently operate nationally from 13 locations, we manufacture … our own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯