Period
to 18 November 2017

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Oxford during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Oxfordshire > Oxford
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 94 85 81
Rank change year-on-year -9 -4 -24
Permanent jobs requiring a Support Analyst 23 36 49
As % of all permanent IT jobs advertised in Oxford 1.47% 2.45% 2.98%
As % of the Job Titles category 1.52% 2.50% 3.10%
Number of salaries quoted 15 34 53
Oxford median annual salary £27,500 £25,000 £30,000
Median salary % change year-on-year +10.00% -16.67% +15.38%
10th Percentile £17,950 £22,750 £22,550
90th Percentile £35,950 £34,575 £43,500
Oxfordshire median annual salary £27,500 £28,000 £26,000
% change year-on-year -1.79% +7.69% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxford
Permanent vacancies in Oxford with a recognized job title 1518 1441 1581
% of permanent IT jobs with a recognized job title 96.87% 97.96% 95.99%
Number of salaries quoted 1331 1260 1274
Oxford median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% +5.00%
10th Percentile £28,500 £26,250 £26,250
90th Percentile £71,250 £63,750 £60,000
Oxfordshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Support Analyst
Job Vacancy Trend in Oxford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for Support Analyst in Oxford

Support Analyst
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Oxford.

Salary trend for Support Analyst in Oxford

Support Analyst
Salary Histogram in Oxford

The salary distribution of IT jobs citing Support Analyst in Oxford over the 6 months to 18 November 2017.

Salary histogram for Support Analyst in Oxford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Oxford

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring Support Analyst in the job title.

1 11 (47.83%) Microsoft
2 10 (43.48%) Active Directory
2 10 (43.48%) Windows
3 8 (34.78%) Office 365
4 7 (30.43%) SCCM
4 7 (30.43%) ITIL
4 7 (30.43%) Agile Software Development
5 6 (26.09%) Identity Management
5 6 (26.09%) Migration
5 6 (26.09%) Configuration Management
5 6 (26.09%) SQL
5 6 (26.09%) LDAP
5 6 (26.09%) PBX
5 6 (26.09%) PSTN
5 6 (26.09%) DHCP
5 6 (26.09%) Kerberos
5 6 (26.09%) DNS
5 6 (26.09%) SCOM
5 6 (26.09%) PKI
5 6 (26.09%) Microsoft Azure
5 6 (26.09%) Amazon AWS
5 6 (26.09%) SaaS
5 6 (26.09%) PaaS
5 6 (26.09%) Puppet
5 6 (26.09%) Skype for Business
5 6 (26.09%) PowerShell
5 6 (26.09%) Kalman Filter
5 6 (26.09%) Mentoring
5 6 (26.09%) AWS CloudFormation
5 6 (26.09%) Virtual Private Cloud

Support Analyst Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) Skype for Business
Applications
1 4 (17.39%) Microsoft Office
2 2 (8.70%) Microsoft Excel
Business Applications
1 3 (13.04%) NetSuite
2 1 (4.35%) Dynamics AX
Cloud Services
1 8 (34.78%) Office 365
2 6 (26.09%) Amazon AWS
2 6 (26.09%) AWS CloudFormation
2 6 (26.09%) IaaS
2 6 (26.09%) Microsoft Azure
2 6 (26.09%) PaaS
2 6 (26.09%) SaaS
2 6 (26.09%) Virtual Private Cloud
3 1 (4.35%) Dynamics 365
Communications & Networking
1 6 (26.09%) DHCP
1 6 (26.09%) DNS
1 6 (26.09%) Kerberos
1 6 (26.09%) LDAP
1 6 (26.09%) PBX
1 6 (26.09%) PSTN
1 6 (26.09%) Skype
Database & Business Intelligence
1 2 (8.70%) BusinessObjects
1 2 (8.70%) MS Access
1 2 (8.70%) SQL Server Reporting Services
2 1 (4.35%) SQL Server
2 1 (4.35%) SQL Server Analysis Services
General
1 4 (17.39%) Finance
2 1 (4.35%) Legal
2 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET
Miscellaneous
1 6 (26.09%) BYOD
1 6 (26.09%) Greenfield Project
1 6 (26.09%) PKI
2 2 (8.70%) Computer Science
3 1 (4.35%) Driving Licence
Operating Systems
1 10 (43.48%) Windows
2 6 (26.09%) Windows Server
2 6 (26.09%) Windows Server 2012
3 2 (8.70%) Windows 10
3 2 (8.70%) Windows 7
4 1 (4.35%) Windows 8
Processes & Methodologies
1 7 (30.43%) Agile Software Development
1 7 (30.43%) ITIL
2 6 (26.09%) Configuration Management
2 6 (26.09%) Email Filtering
2 6 (26.09%) Identity Management
2 6 (26.09%) Kalman Filter
2 6 (26.09%) Mentoring
2 6 (26.09%) Migration
2 6 (26.09%) Patch Management
2 6 (26.09%) Service Design
2 6 (26.09%) Task Automation
3 5 (21.74%) Problem Management
4 4 (17.39%) CRM
5 3 (13.04%) Data Analysis
6 2 (8.70%) Data Protection
6 2 (8.70%) ERP
7 1 (4.35%) Business Intelligence
7 1 (4.35%) Change Management
7 1 (4.35%) Scrum
7 1 (4.35%) Service Management
Programming Languages
1 6 (26.09%) PowerShell
1 6 (26.09%) SQL
2 1 (4.35%) C#
2 1 (4.35%) T-SQL
Qualifications
1 3 (13.04%) Degree
2 1 (4.35%) A+ Certification
2 1 (4.35%) MCSA
2 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 10 (43.48%) Active Directory
2 5 (21.74%) Hyper-V
Systems Management
1 7 (30.43%) SCCM
2 6 (26.09%) Puppet
2 6 (26.09%) SCOM
2 6 (26.09%) Terraform
Vendors
1 11 (47.83%) Microsoft
2 1 (4.35%) Apple
2 1 (4.35%) Siemens