Period
to 18 November 2017

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Oxfordshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Oxfordshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 114 92 82
Rank change year-on-year -22 -10 -23
Permanent jobs requiring a Support Analyst 54 87 120
As % of all permanent IT jobs advertised in Oxfordshire 1.83% 2.97% 3.57%
As % of the Job Titles category 1.89% 3.05% 3.76%
Number of salaries quoted 30 85 120
Oxfordshire median annual salary £27,500 £28,000 £26,000
Median salary % change year-on-year -1.79% +7.69% -
10th Percentile £20,075 £21,250 £21,250
90th Percentile £40,050 £36,500 £40,275
South East median annual salary £28,000 £29,000 £29,000
% change year-on-year -3.45% - +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxfordshire
Permanent vacancies in Oxfordshire with a recognized job title 2854 2849 3188
% of permanent IT jobs with a recognized job title 96.48% 97.10% 94.88%
Number of salaries quoted 2389 2324 2620
Oxfordshire median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £27,500 £26,750 £25,750
90th Percentile £70,000 £65,000 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Analyst
Job Vacancy Trend in Oxfordshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Support Analyst in Oxfordshire

Support Analyst
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Oxfordshire.

Salary trend for Support Analyst in Oxfordshire

Support Analyst
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing Support Analyst in Oxfordshire over the 6 months to 18 November 2017.

Salary histogram for Support Analyst in Oxfordshire

Support Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Oxfordshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -9 23 £27,500 +10.00% 2
Witney +8 11 £22,000 -26.67%
Thame - 3 £38,000 -
Banbury +6 1 £25,000 +11.11%
Wallingford +1 1 £26,000 +16.99%
Abingdon -15 1 £25,500 -27.14% 1
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Oxfordshire

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region featuring Support Analyst in the job title.

1 33 (61.11%) Microsoft
2 31 (57.41%) Active Directory
3 24 (44.44%) Microsoft Office
4 20 (37.04%) Asset Management
5 14 (25.93%) Windows
5 14 (25.93%) Time Management
5 14 (25.93%) Degree
6 12 (22.22%) Computer Science
7 11 (20.37%) SQL
8 10 (18.52%) Agile Software Development
9 8 (14.81%) SQL Server
9 8 (14.81%) ITIL
9 8 (14.81%) Migration
9 8 (14.81%) Office 365
9 8 (14.81%) Microsoft Azure
9 8 (14.81%) Windows Server 2012
9 8 (14.81%) Windows Server
10 7 (12.96%) Mentoring
10 7 (12.96%) DNS
10 7 (12.96%) DHCP
10 7 (12.96%) SCCM
11 6 (11.11%) SCOM
11 6 (11.11%) PowerShell
11 6 (11.11%) SaaS
11 6 (11.11%) PaaS
11 6 (11.11%) Puppet
11 6 (11.11%) Skype for Business
11 6 (11.11%) PKI
11 6 (11.11%) Kerberos
11 6 (11.11%) PBX

Support Analyst Skill Set
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.11%) Skype for Business
2 1 (1.85%) IIS
Applications
1 24 (44.44%) Microsoft Office
2 2 (3.70%) Microsoft Excel
Business Applications
1 3 (5.56%) NetSuite
2 1 (1.85%) Dynamics AX
Cloud Services
1 8 (14.81%) Microsoft Azure
1 8 (14.81%) Office 365
2 6 (11.11%) Amazon AWS
2 6 (11.11%) AWS CloudFormation
2 6 (11.11%) IaaS
2 6 (11.11%) PaaS
2 6 (11.11%) SaaS
2 6 (11.11%) Virtual Private Cloud
3 1 (1.85%) Dynamics 365
3 1 (1.85%) Mimecast
Communications & Networking
1 7 (12.96%) DHCP
1 7 (12.96%) DNS
2 6 (11.11%) Kerberos
2 6 (11.11%) LDAP
2 6 (11.11%) PBX
2 6 (11.11%) PSTN
2 6 (11.11%) Skype
Database & Business Intelligence
1 8 (14.81%) SQL Server
2 3 (5.56%) SQL Server Reporting Services
3 2 (3.70%) BusinessObjects
3 2 (3.70%) MS Access
3 2 (3.70%) MySQL
3 2 (3.70%) SQL Server 2008
4 1 (1.85%) SQL Server Analysis Services
4 1 (1.85%) SQL Server Integration Services
General
1 4 (7.41%) Finance
1 4 (7.41%) Games
2 1 (1.85%) Legal
2 1 (1.85%) Retail
2 1 (1.85%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (5.56%) .NET
2 1 (1.85%) XML
Miscellaneous
1 12 (22.22%) Computer Science
2 6 (11.11%) BYOD
2 6 (11.11%) Greenfield Project
2 6 (11.11%) PKI
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Driving Licence
Operating Systems
1 14 (25.93%) Windows
2 8 (14.81%) Windows Server
2 8 (14.81%) Windows Server 2012
3 4 (7.41%) Windows Server 2008
4 2 (3.70%) Windows 10
4 2 (3.70%) Windows 7
5 1 (1.85%) Linux
5 1 (1.85%) Windows 8
Processes & Methodologies
1 20 (37.04%) Asset Management
2 14 (25.93%) Time Management
3 10 (18.52%) Agile Software Development
4 8 (14.81%) ITIL
4 8 (14.81%) Migration
5 7 (12.96%) Mentoring
6 6 (11.11%) Configuration Management
6 6 (11.11%) Email Filtering
6 6 (11.11%) Identity Management
6 6 (11.11%) Kalman Filter
6 6 (11.11%) Patch Management
6 6 (11.11%) Service Design
6 6 (11.11%) Task Automation
7 5 (9.26%) Problem Management
8 4 (7.41%) CRM
9 3 (5.56%) Data Analysis
9 3 (5.56%) Web Development
10 2 (3.70%) Data Protection
10 2 (3.70%) DevOps
10 2 (3.70%) ERP
Programming Languages
1 11 (20.37%) SQL
2 6 (11.11%) PowerShell
3 4 (7.41%) C#
4 1 (1.85%) Java
4 1 (1.85%) JavaScript
4 1 (1.85%) T-SQL
Qualifications
1 14 (25.93%) Degree
2 1 (1.85%) A+ Certification
2 1 (1.85%) MCSA
2 1 (1.85%) Microsoft Certification
Quality Assurance & Compliance
1 5 (9.26%) SLA
2 2 (3.70%) QA
System Software
1 31 (57.41%) Active Directory
2 5 (9.26%) Hyper-V
Systems Management
1 7 (12.96%) SCCM
2 6 (11.11%) Puppet
2 6 (11.11%) SCOM
2 6 (11.11%) Terraform
Vendors
1 33 (61.11%) Microsoft
2 1 (1.85%) Apple
2 1 (1.85%) Citrix
2 1 (1.85%) Siemens
2 1 (1.85%) Sophos
2 1 (1.85%) Xerox