Customer Service Job Trends in Perth and Kinross

Customer Service
Scotland > Perth and Kinross

The table below provides summary statistics and salary benchmarking for jobs advertised in Perth and Kinross requiring Customer Service skills. It covers vacancies from the 6 months leading up to 12 September 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Sep 2025
Same period 2024 Same period 2023
Rank 4 2 -
Rank change year-on-year -2 - -
Permanent jobs citing Customer Service 4 12 0
As % of all permanent jobs advertised in Perth and Kinross 23.53% 48.00% -
As % of the Processes & Methodologies category 26.67% 57.14% -
Number of salaries quoted 4 8 0
Median annual salary (50th Percentile) £34,000 £48,000 -
Median % change year-on-year -29.17% - -
Scotland median annual salary £32,851 £45,000 £44,500
% change year-on-year -27.00% +1.12% +7.15%

All Process and Methodology Skills
Perth and Kinross

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Perth and Kinross.

Permanent vacancies with a requirement for process or methodology skills 15 21 8
As % of all permanent jobs advertised in Perth and Kinross 88.24% 84.00% 100.00%
Number of salaries quoted 14 15 3
10th Percentile - - -
25th Percentile £24,500 - £41,250
Median annual salary (50th Percentile) £33,000 £48,000 £42,500
Median % change year-on-year -31.25% +12.94% +60.38%
75th Percentile £34,000 £59,938 £44,375
90th Percentile - £72,839 £44,750
Scotland median annual salary £38,000 £55,000 £52,500
% change year-on-year -30.91% +4.76% -4.55%

Customer Service
Job Vacancy Trend in Perth and Kinross

Job postings citing Customer Service as a proportion of all IT jobs advertised in Perth and Kinross.

Job vacancy trend for Customer Service in Perth and Kinross

Customer Service
Salary Trend in Perth and Kinross

Salary distribution trend for jobs in Perth and Kinross citing Customer Service.

Salary distribution trend for jobs in Perth and Kinross citing Customer Service

Customer Service
Job Locations in Perth and Kinross

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Perth and Kinross region over the 6 months to 12 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Auchterarder 0 1 £34,000 -29.17%
Crieff 0 1 £34,000 -29.17%
Dunkeld 0 1 £34,000 -29.17%
Kinross - 1 £34,000 -
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Perth and Kinross by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (100.00%) Finance
1 4 (100.00%) Retail
Processes & Methodologies
1 4 (100.00%) Coaching
1 4 (100.00%) Customer Experience
Vendors
1 4 (100.00%) BT