The median annual salary for a 1st Line Support was £17,500 in advertised job vacancies in Peterborough during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
First Line Support
Cambridgeshire / Peterborough
Rank 44 42 48
Rank change year-on-year -2 +6  
Permanent jobs requiring a 1st Line Support 3 4 2
As % of all permanent IT jobs advertised in Peterborough 1.03% 1.27% 0.57%
As % of the Job Titles category 1.05% 1.28% 0.58%
Number of salaries quoted 3 4 2
Median salary £17,500 £18,375 £18,500
Median salary % change year-on-year -4.76% -0.67%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Peterborough. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Peterborough
Permanent job vacancies with a job title containing a recognized job role 285 313 343
As % of all permanent IT job vacancies advertised in Peterborough 98.28% 99.68% 98.00%
Number of salaries quoted 212 247 258
Median salary £40,000 £40,000 £43,000
Median salary % change year-on-year - -6.97%  
90% offered a salary of more than £22,500 £25,000 £30,000
10% offered a salary of more than £55,000 £87,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Peterborough

The job posting trend of jobs advertised in Peterborough that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Peterborough

1st Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Peterborough.

Salary trend for 1st Line Support in Peterborough

1st Line Support Skill Set
Top 14 Related IT Skills in Peterborough

For the 6 months to 24 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring 1st Line Support in the job title.

1 4 (100.00%) Windows
2 3 (75.00%) Active Directory
3 2 (50.00%) Windows XP
4 1 (25.00%) MS Exchange
4 1 (25.00%) SLA
4 1 (25.00%) Microsoft
4 1 (25.00%) SQL
4 1 (25.00%) ITIL
4 1 (25.00%) ITIL Certification
4 1 (25.00%) Incident Management
4 1 (25.00%) Windows 7
4 1 (25.00%) Exchange Server 2010
4 1 (25.00%) Remote Desktop
4 1 (25.00%) Virtual Machines

1st Line Support Skill Set
Top Related IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) MS Exchange
Communications & Networking
1 1 (25.00%) Remote Desktop
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows XP
3 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) Incident Management
1 1 (25.00%) ITIL
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) Virtual Machines
Vendors
1 1 (25.00%) Microsoft