1st Line Support Job Trends in Peterborough

First Line Support
Cambridgeshire > Peterborough

The median First Line Support salary in Peterborough is £27,000 per year, according to job vacancies posted during the 6 months leading to 19 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Oct 2025
Same period 2024 Same period 2023
Rank 27 23 18
Rank change year-on-year -4 -5 +48
Permanent jobs requiring a 1st Line Support 1 1 3
As % of all permanent jobs in Peterborough 0.66% 0.53% 4.29%
As % of the Job Titles category 0.70% 0.61% 4.35%
Number of salaries quoted 1 1 3
10th Percentile - - -
25th Percentile - £21,750 £21,750
Median annual salary (50th Percentile) £27,000 £23,500 £23,500
Median % change year-on-year +14.89% - +4.44%
75th Percentile - £25,250 £26,125
90th Percentile - - £26,650
Cambridgeshire median annual salary £30,000 £26,000 £22,000
% change year-on-year +15.38% +18.18% -1.12%

All Permanent IT Job Vacancies
Peterborough

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Peterborough with a recognized job title 142 165 69
% of permanent jobs with a recognized job title 94.04% 88.24% 98.57%
Number of salaries quoted 92 80 54
10th Percentile £29,275 £26,925 £24,750
25th Percentile £35,000 £32,000 £31,250
Median annual salary (50th Percentile) £45,783 £45,000 £45,000
Median % change year-on-year +1.74% - +8.43%
75th Percentile £61,250 £55,000 £57,500
90th Percentile £68,750 £65,325 £65,125
Cambridgeshire median annual salary £42,500 £55,000 £52,500
% change year-on-year -22.73% +4.76% -

1st Line Support
Job Vacancy Trend in Peterborough

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Peterborough.

1st Line Support job vacancy trend in Peterborough

1st Line Support
Salary Trend in Peterborough

Salary distribution trend for 1st Line Support job vacancies in Peterborough.

Salary distribution trend for 1st Line Support job vacancies in Peterborough

1st Line Support Skill Set
Top 5 Co-Occurring Skills & Capabilities in Peterborough

For the 6 months to 19 October 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Peterborough region featuring 1st Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft Office
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Peterborough by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Operating Systems
1 1 (100.00%) Windows
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) ServiceNow