Service Desk Support Analyst Job Trends in Peterborough

Service Desk Support Analyst
Cambridgeshire > Peterborough

The median Service Desk Support Analyst salary in Peterborough is £27,000 per year, according to job vacancies posted during the 6 months leading to 19 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 27 29 22
Rank change year-on-year +2 -7 +48
Permanent jobs requiring a Service Desk Support Analyst 1 1 2
As % of all permanent jobs advertised in Peterborough 0.69% 0.44% 2.44%
As % of the Job Titles category 0.74% 0.50% 2.86%
Number of salaries quoted 1 1 2
10th Percentile - - £22,275
25th Percentile - £21,750 £23,063
Median annual salary (50th Percentile) £27,000 £23,500 £25,250
Median % change year-on-year +14.89% -6.93% +12.22%
75th Percentile - £25,250 £26,563
90th Percentile - - £26,825
Cambridgeshire median annual salary £27,000 £23,500 £22,250
% change year-on-year +14.89% +5.62% -1.11%

All Permanent IT Job Vacancies
Peterborough

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Peterborough with a recognized job title 135 202 70
% of permanent jobs with a recognized job title 93.75% 89.38% 85.37%
Number of salaries quoted 89 111 53
10th Percentile £29,450 £26,250 £24,750
25th Percentile £36,250 £30,422 £27,500
Median annual salary (50th Percentile) £46,750 £40,000 £45,000
Median % change year-on-year +16.88% -11.11% +2.86%
75th Percentile £61,250 £50,000 £57,500
90th Percentile £69,000 £57,500 £65,750
Cambridgeshire median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - -

Service Desk Support Analyst
Job Vacancy Trend in Peterborough

Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for Service Desk Support Analyst in Peterborough

Service Desk Support Analyst
Salary Trend in Peterborough

Salary distribution trend for Service Desk Support Analyst job vacancies in Peterborough.

Salary distribution trend for Service Desk Support Analyst job vacancies in Peterborough

Service Desk Support Analyst Skill Set
Top 5 Co-occurring Skills and Capabilities in Peterborough

For the 6 months to 19 September 2025, Service Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Peterborough region featuring Service Desk Support Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) ServiceNow

Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Operating Systems
1 1 (100.00%) Windows
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) ServiceNow