Period
to 16 January 2018

The median annual salary for a Technical Support was £24,000 in advertised job vacancies in Peterborough during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Cambridgeshire > Peterborough
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 67 64 44
Rank change year-on-year -3 -20 +16
Permanent jobs requiring a Technical Support 6 7 20
As % of all permanent IT jobs advertised in Peterborough 1.00% 1.27% 3.62%
As % of the Job Titles category 1.03% 1.29% 3.72%
Number of salaries quoted 11 3 11
Peterborough median annual salary £24,000 £26,500 £25,000
Median salary % change year-on-year -9.43% +6.00% +35.14%
10th Percentile £19,250 £19,150 £17,750
90th Percentile £38,000 £54,250 £33,750
Cambridgeshire median annual salary £27,500 £32,500 £27,000
% change year-on-year -15.38% +20.37% -36.47%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Peterborough
Permanent vacancies in Peterborough with a recognized job title 582 543 537
% of permanent IT jobs with a recognized job title 97.16% 98.55% 97.11%
Number of salaries quoted 439 422 439
Peterborough median annual salary £44,500 £42,500 £40,000
Median salary % change year-on-year +4.71% +6.25% -
10th Percentile £25,750 £26,250 £22,000
90th Percentile £61,250 £60,000 £65,500
Cambridgeshire median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% +6.25%

Technical Support
Job Vacancy Trend in Peterborough

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for Technical Support in Peterborough

Technical Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Peterborough.

Salary trend for Technical Support in Peterborough

Technical Support
Salary Histogram in Peterborough

The salary distribution of IT jobs citing Technical Support in Peterborough over the 6 months to 16 January 2018.

Salary histogram for Technical Support in Peterborough

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Peterborough

For the 6 months to 16 January 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring Technical Support in the job title.

1 4 (66.67%) Windows
1 4 (66.67%) Microsoft
2 3 (50.00%) MS Exchange
2 3 (50.00%) TCP/IP
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows 10
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows 8
3 2 (33.33%) SLA
3 2 (33.33%) German Language
3 2 (33.33%) Microsoft Office
3 2 (33.33%) Active Directory
4 1 (16.67%) Citrix
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) CommVault
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) ProC
4 1 (16.67%) Web Services
4 1 (16.67%) ITIL
4 1 (16.67%) DHCP
4 1 (16.67%) AIX
4 1 (16.67%) Solaris
4 1 (16.67%) Linux
4 1 (16.67%) MCSE
4 1 (16.67%) MCSA
4 1 (16.67%) DNA
4 1 (16.67%) Java
4 1 (16.67%) SQL
4 1 (16.67%) MySQL
4 1 (16.67%) Oracle

Technical Support Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) MS Exchange
2 1 (16.67%) Exchange Server 2010
Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 1 (16.67%) Microsoft Azure
1 1 (16.67%) Office 365
1 1 (16.67%) OneDrive
Communications & Networking
1 3 (50.00%) TCP/IP
2 1 (16.67%) DHCP
2 1 (16.67%) DNS
2 1 (16.67%) Firewall
2 1 (16.67%) NetScaler
Database & Business Intelligence
1 1 (16.67%) MySQL
1 1 (16.67%) PostgreSQL
1 1 (16.67%) Relational Database
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) ProC
General
1 2 (33.33%) German Language
Libraries, Frameworks & Software Standards
1 1 (16.67%) Web Services
Miscellaneous
1 1 (16.67%) Data Centre
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows 10
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows 8
4 1 (16.67%) AIX
4 1 (16.67%) Linux
4 1 (16.67%) Solaris
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 1 (16.67%) DNA
1 1 (16.67%) High Availability
1 1 (16.67%) ITIL
1 1 (16.67%) ITSM
1 1 (16.67%) SDLC
Programming Languages
1 1 (16.67%) Java
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MCSA
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenApp
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) CommVault
2 1 (16.67%) Ivanti
2 1 (16.67%) Oracle
2 1 (16.67%) VMware