Period
to 20 November 2018

The median annual salary for a Technical Support was £25,500 in advertised job vacancies in Peterborough during the 6 months to 20 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Cambridgeshire > Peterborough
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 95 69 61
Rank change year-on-year -26 -8 -13
Permanent jobs requiring a Technical Support 11 4 6
As % of all permanent IT jobs advertised in Peterborough 1.25% 0.70% 1.04%
As % of the Job Titles category 1.28% 0.72% 1.06%
Number of salaries quoted 11 6 3
Peterborough median annual salary £25,500 £27,000 £18,500
Median salary % change year-on-year -5.56% +45.95% -35.09%
10th Percentile £9,000 £23,500 £17,750
90th Percentile £44,750 £35,250 £52,450
Cambridgeshire median annual salary £27,500 £25,500 £38,750
% change year-on-year +7.84% -34.19% +35.96%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Peterborough
Permanent vacancies in Peterborough with a recognized job title 861 553 565
% of permanent IT jobs with a recognized job title 97.51% 96.85% 98.09%
Number of salaries quoted 488 422 447
Peterborough median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -
10th Percentile £21,250 £26,025 £24,000
90th Percentile £68,250 £58,750 £60,000
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +4.65%

Technical Support
Job Vacancy Trend in Peterborough

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for Technical Support in Peterborough

Technical Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Peterborough.

Salary trend for Technical Support in Peterborough

Technical Support
Salary Histogram in Peterborough

The salary distribution of IT jobs citing Technical Support in Peterborough over the 6 months to 20 November 2018.

Salary histogram for Technical Support in Peterborough

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Peterborough

For the 6 months to 20 November 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Peterborough region featuring Technical Support in the job title.

1 6 (54.55%) Windows
2 5 (45.45%) TCP/IP
2 5 (45.45%) DNS
2 5 (45.45%) Active Directory
2 5 (45.45%) SLA
2 5 (45.45%) Finance
2 5 (45.45%) Marketing
2 5 (45.45%) Microsoft Azure
2 5 (45.45%) Analytical Skills
3 4 (36.36%) Office 365
3 4 (36.36%) Hyper-V
3 4 (36.36%) VMware
3 4 (36.36%) MS Exchange
4 3 (27.27%) DHCP
4 3 (27.27%) MCSA
4 3 (27.27%) Citrix
4 3 (27.27%) Microsoft Certification
4 3 (27.27%) Windows Server 2003
4 3 (27.27%) XenApp
4 3 (27.27%) Windows Server 2008
4 3 (27.27%) Microsoft
4 3 (27.27%) SCOM
4 3 (27.27%) NetScaler
4 3 (27.27%) Windows Server 2012
4 3 (27.27%) Exchange Server 2013
4 3 (27.27%) Windows Server
4 3 (27.27%) Data Centre
4 3 (27.27%) Exchange Server 2010
4 3 (27.27%) Zscaler
5 2 (18.18%) REST

Technical Support Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) MS Exchange
2 3 (27.27%) Exchange Server 2010
2 3 (27.27%) Exchange Server 2013
Cloud Services
1 5 (45.45%) Microsoft Azure
2 4 (36.36%) Office 365
3 2 (18.18%) Amazon AWS
3 2 (18.18%) Amazon EC2
Communications & Networking
1 5 (45.45%) DNS
1 5 (45.45%) TCP/IP
2 3 (27.27%) DHCP
2 3 (27.27%) NetScaler
3 2 (18.18%) FTP
3 2 (18.18%) HTTPS
3 2 (18.18%) SSH
3 2 (18.18%) SSL
Database & Business Intelligence
1 2 (18.18%) SQL Server
General
1 5 (45.45%) Finance
1 5 (45.45%) Marketing
Libraries, Frameworks & Software Standards
1 2 (18.18%) LDAP
1 2 (18.18%) REST
1 2 (18.18%) SOAP
Miscellaneous
1 5 (45.45%) Analytical Skills
2 3 (27.27%) Data Centre
Operating Systems
1 6 (54.55%) Windows
2 3 (27.27%) Windows Server
2 3 (27.27%) Windows Server 2003
2 3 (27.27%) Windows Server 2008
2 3 (27.27%) Windows Server 2012
3 2 (18.18%) AIX
3 2 (18.18%) Linux
3 2 (18.18%) VMS
Programming Languages
1 2 (18.18%) ActionScript
1 2 (18.18%) ActionScript 2.0
Qualifications
1 3 (27.27%) MCSA
1 3 (27.27%) Microsoft Certification
2 1 (9.09%) MCP
Quality Assurance & Compliance
1 5 (45.45%) SLA
System Software
1 5 (45.45%) Active Directory
2 4 (36.36%) Hyper-V
3 3 (27.27%) XenApp
4 1 (9.09%) VMware Infrastructure
Systems Management
1 3 (27.27%) SCOM
Vendors
1 4 (36.36%) VMware
2 3 (27.27%) Citrix
2 3 (27.27%) Microsoft
2 3 (27.27%) Zscaler
3 2 (18.18%) IBM