Period
to 19 November 2018

The median annual salary for a Technical Support was £27,500 in advertised job vacancies in Cambridgeshire during the 6 months to 19 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
East of England > Cambridgeshire
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 166 176 159
Rank change year-on-year +10 -17 -24
Permanent jobs requiring a Technical Support 22 40 22
As % of all permanent IT jobs advertised in Cambridgeshire 0.69% 0.96% 0.64%
As % of the Job Titles category 0.72% 0.99% 0.65%
Number of salaries quoted 22 33 19
Cambridgeshire median annual salary £27,500 £25,500 £40,000
Median salary % change year-on-year +7.84% -36.25% +40.35%
10th Percentile £9,000 £17,000 £19,150
90th Percentile £44,738 £33,750 £48,750
East of England median annual salary £30,000 £25,500 £32,000
% change year-on-year +17.65% -20.31% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 3,073 4,047 3,367
% of permanent IT jobs with a recognized job title 96.67% 97.28% 97.26%
Number of salaries quoted 2,241 3,107 2,796
Cambridgeshire median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +4.65%
10th Percentile £26,500 £27,500 £26,250
90th Percentile £71,250 £70,000 £65,000
East of England median annual salary £45,000 £45,000 £45,000

Technical Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Technical Support in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Cambridgeshire.

Salary trend for Technical Support in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Technical Support in Cambridgeshire over the 6 months to 19 November 2018.

Salary histogram for Technical Support in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -24 11 £25,500 -5.56%
Cambridge +25 7 £35,000 +21.74% 1
Huntingdon +7 2 £27,250 +13.54%
Technical Support
East of England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 19 November 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Technical Support in the job title.

1 14 (63.64%) Windows
2 9 (40.91%) Finance
3 7 (31.82%) Active Directory
3 7 (31.82%) Marketing
4 6 (27.27%) Microsoft
4 6 (27.27%) Windows Server 2008
4 6 (27.27%) Hyper-V
4 6 (27.27%) Windows Server 2012
4 6 (27.27%) VMware
4 6 (27.27%) Windows Server
5 5 (22.73%) Analytical Skills
5 5 (22.73%) Electronics
5 5 (22.73%) MS Exchange
5 5 (22.73%) TCP/IP
5 5 (22.73%) DNS
5 5 (22.73%) SLA
5 5 (22.73%) Microsoft Azure
5 5 (22.73%) Degree
6 4 (18.18%) Computer Science
6 4 (18.18%) Exchange Server 2010
6 4 (18.18%) Office 365
6 4 (18.18%) Linux
6 4 (18.18%) Manufacturing
6 4 (18.18%) Problem-Solving
7 3 (13.64%) Zscaler
7 3 (13.64%) Data Centre
7 3 (13.64%) Exchange Server 2013
7 3 (13.64%) MCSA
7 3 (13.64%) SQL Server
7 3 (13.64%) Microsoft Office

Technical Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (22.73%) MS Exchange
2 4 (18.18%) Exchange Server 2010
3 3 (13.64%) Exchange Server 2013
4 1 (4.55%) Exchange Server 2007
Applications
1 3 (13.64%) Microsoft Office
2 2 (9.09%) EPLAN
2 2 (9.09%) SOLIDWORKS
Business Applications
1 1 (4.55%) Oracle EBS
Cloud Services
1 5 (22.73%) Microsoft Azure
2 4 (18.18%) Office 365
3 2 (9.09%) Amazon AWS
3 2 (9.09%) Amazon EC2
Communications & Networking
1 5 (22.73%) DNS
1 5 (22.73%) TCP/IP
2 3 (13.64%) DHCP
2 3 (13.64%) NetScaler
3 2 (9.09%) Firewall
3 2 (9.09%) FTP
3 2 (9.09%) HTTPS
3 2 (9.09%) Intranet
3 2 (9.09%) IP Telephony
3 2 (9.09%) SSH
3 2 (9.09%) SSL
Database & Business Intelligence
1 3 (13.64%) SQL Server
Development Applications
1 2 (9.09%) Git (software)
1 2 (9.09%) Jenkins
1 2 (9.09%) Redmine
General
1 9 (40.91%) Finance
2 7 (31.82%) Marketing
3 5 (22.73%) Electronics
4 4 (18.18%) Manufacturing
5 2 (9.09%) Music Industry
5 2 (9.09%) Publishing
5 2 (9.09%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (9.09%) LDAP
1 2 (9.09%) REST
1 2 (9.09%) SOAP
Miscellaneous
1 5 (22.73%) Analytical Skills
2 4 (18.18%) Computer Science
3 3 (13.64%) Data Centre
4 2 (9.09%) Management Information System
4 2 (9.09%) Media Streaming
4 2 (9.09%) Music Streaming
4 2 (9.09%) Self-Motivation
Operating Systems
1 14 (63.64%) Windows
2 6 (27.27%) Windows Server
2 6 (27.27%) Windows Server 2008
2 6 (27.27%) Windows Server 2012
3 4 (18.18%) Linux
4 3 (13.64%) Windows Server 2003
5 2 (9.09%) AIX
5 2 (9.09%) Mac OS X
5 2 (9.09%) VMS
6 1 (4.55%) Unix
6 1 (4.55%) Windows 10
6 1 (4.55%) Windows 7
6 1 (4.55%) Windows 8
Processes & Methodologies
1 4 (18.18%) Problem-Solving
2 2 (9.09%) Business Intelligence
2 2 (9.09%) Digital Marketing
2 2 (9.09%) Mathematics
2 2 (9.09%) Programme Management
2 2 (9.09%) Service Management
3 1 (4.55%) Commercial Awareness
3 1 (4.55%) Continuous Improvement
3 1 (4.55%) Cybersecurity
3 1 (4.55%) Line Management
3 1 (4.55%) Project Planning
Programming Languages
1 2 (9.09%) ActionScript
1 2 (9.09%) ActionScript 2.0
1 2 (9.09%) Bash Shell
1 2 (9.09%) PowerShell
1 2 (9.09%) Python
1 2 (9.09%) Ruby
2 1 (4.55%) PL/SQL
2 1 (4.55%) Shell Script
2 1 (4.55%) SQL
Qualifications
1 5 (22.73%) Degree
2 3 (13.64%) MCSA
2 3 (13.64%) Microsoft Certification
3 1 (4.55%) MCP
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 2 (9.09%) QA
System Software
1 7 (31.82%) Active Directory
2 6 (27.27%) Hyper-V
3 3 (13.64%) VMware Infrastructure
3 3 (13.64%) XenApp
4 2 (9.09%) Docker
Systems Management
1 3 (13.64%) SCOM
Vendors
1 6 (27.27%) Microsoft
1 6 (27.27%) VMware
2 3 (13.64%) Citrix
2 3 (13.64%) Zscaler
3 2 (9.09%) HP
3 2 (9.09%) IBM
3 2 (9.09%) Mitel
3 2 (9.09%) ProCurve
3 2 (9.09%) SAP
3 2 (9.09%) WatchGuard
4 1 (4.55%) Apple
4 1 (4.55%) Oracle
4 1 (4.55%) Twitter