1st Line Support Jobs in Plymouth

First Line Support
Devon > Plymouth

The median First Line Support salary in Plymouth is £25,000 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 33 27 28
Rank change year-on-year -6 +1 -
Permanent jobs requiring a 1st Line Support 3 1 5
As % of all permanent jobs advertised in Plymouth 1.44% 0.79% 3.33%
As % of the Job Titles category 1.50% 1.08% 3.40%
Number of salaries quoted 2 1 0
Median annual salary (50th Percentile) £25,000 £23,001 -
Median % change year-on-year +8.69% - -
Devon median annual salary £24,000 £24,000 £35,000
% change year-on-year 0.00% -31.43% +84.21%

All Permanent IT Job Vacancies
Plymouth

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Plymouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Plymouth with a recognized job title 200 93 147
% of permanent jobs with a recognized job title 95.69% 73.81% 98.00%
Number of salaries quoted 168 69 107
10th Percentile £26,250 £26,286 £32,000
25th Percentile £35,000 £35,218 £42,500
Median annual salary (50th Percentile) £42,786 £45,000 £52,500
Median % change year-on-year -4.92% -14.29% +38.16%
75th Percentile £55,000 £50,250 £59,233
90th Percentile £61,250 £55,150 £75,000
Devon median annual salary £45,000 £40,000 £45,000
% change year-on-year +12.50% -11.11% +20.00%

1st Line Support
Job Vacancy Trend in Plymouth

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Plymouth.

Job vacancy trend for 1st Line Support in Plymouth

1st Line Support
Salary Trend in Plymouth

3-month moving average salary quoted in jobs citing 1st Line Support in Plymouth.

Salary trend for 1st Line Support in Plymouth

1st Line Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Plymouth

For the 6 months to 1 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Plymouth region featuring 1st Line Support in the job title.

1 2 (66.67%) Customer Service
1 2 (66.67%) Microsoft 365
1 2 (66.67%) OneDrive
1 2 (66.67%) Entra ID
1 2 (66.67%) Windows Server
1 2 (66.67%) Azure
1 2 (66.67%) Windows
1 2 (66.67%) SharePoint
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) DHCP
1 2 (66.67%) VPN
1 2 (66.67%) DNS
1 2 (66.67%) Active Directory
1 2 (66.67%) A+ Certification
1 2 (66.67%) Wi-Fi
1 2 (66.67%) IPsec
1 2 (66.67%) VLAN
2 1 (33.33%) Renewable Energy
2 1 (33.33%) Operational Technology

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Plymouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) SharePoint
Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Entra ID
1 2 (66.67%) Microsoft 365
1 2 (66.67%) OneDrive
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) IPsec
1 2 (66.67%) LAN
1 2 (66.67%) VLAN
1 2 (66.67%) VPN
1 2 (66.67%) WAN
1 2 (66.67%) Wi-Fi
Miscellaneous
1 1 (33.33%) Operational Technology
1 1 (33.33%) Renewable Energy
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server
Processes & Methodologies
1 2 (66.67%) Customer Service
Qualifications
1 2 (66.67%) A+ Certification
System Software
1 2 (66.67%) Active Directory