2nd Line Support Jobs in Plymouth

Second Line Support
Devon > Plymouth

The median Second Line Support salary in Plymouth is £31,875 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 4 0 0
As % of all permanent jobs advertised in Plymouth 4.71% - -
As % of the Job Titles category 5.19% - -
Number of salaries quoted 4 0 0
10th Percentile £29,488 - -
25th Percentile £30,219 - -
Median annual salary (50th Percentile) £31,875 - -
75th Percentile £32,500 - -
90th Percentile - - -
Devon median annual salary £31,500 £29,000 £32,500
% change year-on-year +8.62% -10.77% -0.76%

All Permanent IT Job Vacancies
Plymouth

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Plymouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Plymouth with a recognized job title 77 196 97
% of permanent jobs with a recognized job title 90.59% 95.61% 77.60%
Number of salaries quoted 46 161 74
10th Percentile £25,087 £26,250 £26,500
25th Percentile £25,267 £35,000 £35,476
Median annual salary (50th Percentile) £38,000 £41,887 £45,000
Median % change year-on-year -9.28% -6.92% -14.29%
75th Percentile £58,323 £55,000 £50,250
90th Percentile £61,500 £61,250 £55,750
Devon median annual salary £35,000 £45,000 £39,289
% change year-on-year -22.22% +14.54% -12.69%

2nd Line Support
Job Vacancy Trend in Plymouth

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Plymouth.

Job vacancy trend for 2nd Line Support in Plymouth

2nd Line Support
Salary Trend in Plymouth

3-month moving average salary quoted in jobs citing 2nd Line Support in Plymouth.

Salary trend for 2nd Line Support in Plymouth

2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Plymouth

For the 6 months to 16 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Plymouth region featuring 2nd Line Support in the job title.

1 4 (100.00%) Problem-Solving
2 3 (75.00%) Microsoft 365
2 3 (75.00%) OneDrive
2 3 (75.00%) Entra ID
2 3 (75.00%) Driving Licence
2 3 (75.00%) Azure
2 3 (75.00%) Windows Server
2 3 (75.00%) Windows
2 3 (75.00%) SharePoint
2 3 (75.00%) LAN
2 3 (75.00%) WAN
2 3 (75.00%) DHCP
2 3 (75.00%) VPN
2 3 (75.00%) DNS
2 3 (75.00%) Active Directory
2 3 (75.00%) Wi-Fi
2 3 (75.00%) IPsec
2 3 (75.00%) VLAN
3 2 (50.00%) Hyper-V
3 2 (50.00%) VMware
3 2 (50.00%) Agile
3 2 (50.00%) Social Skills
3 2 (50.00%) ITIL
3 2 (50.00%) Customer Service
4 1 (25.00%) Customer Experience
4 1 (25.00%) Data Entry
4 1 (25.00%) SC Cleared
4 1 (25.00%) Security Cleared
4 1 (25.00%) Microsoft

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Plymouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) SharePoint
Cloud Services
1 3 (75.00%) Azure
1 3 (75.00%) Entra ID
1 3 (75.00%) Microsoft 365
1 3 (75.00%) OneDrive
Communications & Networking
1 3 (75.00%) DHCP
1 3 (75.00%) DNS
1 3 (75.00%) IPsec
1 3 (75.00%) LAN
1 3 (75.00%) VLAN
1 3 (75.00%) VPN
1 3 (75.00%) WAN
1 3 (75.00%) Wi-Fi
General
1 2 (50.00%) Social Skills
Miscellaneous
1 3 (75.00%) Driving Licence
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Problem-Solving
2 2 (50.00%) Agile
2 2 (50.00%) Customer Service
2 2 (50.00%) ITIL
3 1 (25.00%) Customer Experience
3 1 (25.00%) Data Entry
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) Hyper-V
Vendors
1 2 (50.00%) VMware
2 1 (25.00%) Microsoft