The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Devon during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West / Devon
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 50 59 49
Rank change year-on-year +9 -10  
Permanent jobs requiring a 2nd Line Support 3 1 9
As % of all permanent IT jobs advertised in Devon 0.91% 0.30% 2.43%
As % of the Job Titles category 0.94% 0.31% 2.48%
Number of salaries quoted 3 1 9
Median salary £25,000 £24,500 £22,500
Median salary % change year-on-year +2.04% +8.88%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Devon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Devon
Permanent job vacancies with a job title containing a recognized job role 320 322 363
As % of all permanent IT job vacancies advertised in Devon 96.97% 95.83% 97.84%
Number of salaries quoted 279 283 287
Median salary £37,500 £32,500 £32,500
Median salary % change year-on-year +15.38% -  
90% offered a salary of more than £25,500 £26,300 £20,800
10% offered a salary of more than £52,500 £47,500 £45,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Devon

The job posting trend of jobs advertised in Devon that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Devon

2nd Line Support
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Devon.

Salary trend for 2nd Line Support in Devon

2nd Line Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Devon region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter - 2 £25,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Devon

For the 6 months to 27 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Devon region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) Microsoft
3 4 (66.67%) Active Directory
3 4 (66.67%) Microsoft Office
3 4 (66.67%) Windows Server
4 3 (50.00%) Hyper-V
4 3 (50.00%) VMware
4 3 (50.00%) MS Exchange
4 3 (50.00%) Microsoft Certification
4 3 (50.00%) DNS
4 3 (50.00%) Firewall
5 2 (33.33%) Migration
5 2 (33.33%) IBM
5 2 (33.33%) Internet
5 2 (33.33%) MCSA
5 2 (33.33%) SAN
5 2 (33.33%) HP
5 2 (33.33%) Dell
5 2 (33.33%) DHCP
5 2 (33.33%) TCP/IP
5 2 (33.33%) SQL
5 2 (33.33%) Windows Server 2008
5 2 (33.33%) Backup Exec
5 2 (33.33%) iSCSI
5 2 (33.33%) MCITP
5 2 (33.33%) Veeam
5 2 (33.33%) Windows 7
5 2 (33.33%) EqualLogic
5 2 (33.33%) Fibre Channel
5 2 (33.33%) Office 365

2nd Line Support Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Skype for Business
3 1 (16.67%) Exchange Server 2003
3 1 (16.67%) Exchange Server 2007
3 1 (16.67%) Exchange Server 2010
Applications
1 4 (66.67%) Microsoft Office
Cloud Services
1 2 (33.33%) Office 365
Communications & Networking
1 3 (50.00%) DNS
1 3 (50.00%) Firewall
2 2 (33.33%) DHCP
2 2 (33.33%) Fibre Channel
2 2 (33.33%) Internet
2 2 (33.33%) iSCSI
2 2 (33.33%) SAN
2 2 (33.33%) TCP/IP
3 1 (16.67%) Skype
3 1 (16.67%) Wi-Fi
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 1 (16.67%) Games
1 1 (16.67%) Retail
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Smartphone
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows Server
3 2 (33.33%) Windows 10
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Apple iOS
4 1 (16.67%) Linux
4 1 (16.67%) Mac OS X
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) Migration
2 1 (16.67%) Application Virtualisation
2 1 (16.67%) ITIL
2 1 (16.67%) Time Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 3 (50.00%) Microsoft Certification
2 2 (33.33%) MCITP
2 2 (33.33%) MCSA
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) Hyper-V
3 1 (16.67%) Terminal Services
3 1 (16.67%) VMware Infrastructure
3 1 (16.67%) XenApp
Systems Management
1 2 (33.33%) Backup Exec
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) VMware
3 2 (33.33%) Dell
3 2 (33.33%) EqualLogic
3 2 (33.33%) HP
3 2 (33.33%) IBM
3 2 (33.33%) Veeam
4 1 (16.67%) Citrix