Customer Service Jobs in Pontefract

Customer Service
West Yorkshire > Pontefract

The table below provides summary statistics for permanent job vacancies advertised in Pontefract requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 1 June 2025, comparing them to the same period in the previous two years.

6 months to
1 Jun 2025
Same period 2024 Same period 2023
Rank 14 - 3
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 3
As % of all permanent jobs advertised in Pontefract 2.94% - 30.00%
As % of the Processes & Methodologies category 2.94% - 37.50%
Number of salaries quoted 0 0 3
10th Percentile - - -
25th Percentile - - £31,250
Median annual salary (50th Percentile) - - £32,500
75th Percentile - - £33,750
90th Percentile - - -
West Yorkshire median annual salary £30,500 £30,000 £31,000
% change year-on-year +1.67% -3.23% -18.01%

All Process and Methodology Skills
Pontefract

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Pontefract.

Permanent vacancies with a requirement for process or methodology skills 34 8 8
As % of all permanent jobs advertised in Pontefract 100.00% 61.54% 80.00%
Number of salaries quoted 2 7 8
10th Percentile £42,250 £29,738 £30,875
25th Percentile £45,625 £30,000 £31,250
Median annual salary (50th Percentile) £52,500 £31,000 £32,500
Median % change year-on-year +69.35% -4.62% -21.21%
75th Percentile £60,625 £31,914 £34,887
90th Percentile £64,750 £40,897 £38,296
West Yorkshire median annual salary £54,000 £52,500 £55,000
% change year-on-year +2.86% -4.55% +4.76%

Customer Service
Job Vacancy Trend in Pontefract

Job postings citing Customer Service as a proportion of all IT jobs advertised in Pontefract.

Job vacancy trend for Customer Service in Pontefract

Customer Service
Salary Trend in Pontefract

3-month moving average salary quoted in jobs citing Customer Service in Pontefract.

Salary trend for Customer Service in Pontefract

Customer Service
Co-occurring Skills and Capabilities in Pontefract by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Banking
1 1 (100.00%) Billing
1 1 (100.00%) Games
Job Titles
1 1 (100.00%) Customer Service Advisor
Processes & Methodologies
1 1 (100.00%) Problem-Solving
Vendors
1 1 (100.00%) BT