Customer Service Representative Job Trends in Pontypool

Customer Service Representative
Torfaen > Pontypool

As of 20 September 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative salary in Pontypool.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 4 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 1 0 0
As % of all permanent jobs in Pontypool 7.69% - -
As % of the Job Titles category 12.50% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Torfaen median annual salary - - -

All Permanent IT Job Roles
Pontypool

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Pontypool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Pontypool with a recognized job title 8 0 3
% of permanent jobs with a recognized job title 61.54% - 42.86%
Number of salaries quoted 1 0 3
10th Percentile - - £40,000
25th Percentile - - £41,875
Median annual salary (50th Percentile) £45,000 - £45,000
Median % change year-on-year - - +50.00%
75th Percentile - - £45,625
90th Percentile - - £46,000
Torfaen median annual salary £45,000 £65,000 £40,000
% change year-on-year -30.77% +62.50% +14.29%

Customer Service Representative Skill Set
Top 3 Co-Occurring Skills & Capabilities in Pontypool

For the 6 months to 20 September 2026, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Pontypool region featuring Customer Service Representative in the job title.

1 1 (100.00%) Broadband
1 1 (100.00%) BT
1 1 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Pontypool by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Retail
Processes & Methodologies
1 1 (100.00%) Customer Service
Vendors
1 1 (100.00%) BT