Customer Service Job Trends in Pontypool

Customer Service
Torfaen > Pontypool

The table below provides summary statistics and salary benchmarking for jobs advertised in Pontypool requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 21 October 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank - - 1
Rank change year-on-year - - -
Permanent jobs citing Customer Service 0 0 1
As % of all permanent jobs in Pontypool - - 50.00%
As % of the Processes & Methodologies category - - 100.00%
Number of salaries quoted 0 0 1
10th Percentile - - -
25th Percentile - - £20,500
Median annual salary (50th Percentile) - - £21,000
75th Percentile - - £21,500
90th Percentile - - -
Torfaen median annual salary £33,500 - £21,000

All Process and Methodology Skills
Pontypool

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Pontypool.

Permanent vacancies with a requirement for process or methodology skills 0 1 1
As % of all permanent jobs advertised in Pontypool - 33.33% 50.00%
Number of salaries quoted 0 1 1
10th Percentile - - -
25th Percentile - £38,750 £20,500
Median annual salary (50th Percentile) - £42,500 £21,000
Median % change year-on-year - +102.38% -50.85%
75th Percentile - £46,250 £21,500
90th Percentile - - -
Torfaen median annual salary £65,000 £35,000 £31,500
% change year-on-year +85.71% +11.11% -12.50%

Customer Service
Job Vacancy Trend in Pontypool

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Pontypool.

Customer Service job vacancy trend in Pontypool

Customer Service
Salary Trend in Pontypool

Salary distribution trend for jobs in Pontypool citing Customer Service.

Salary distribution trend for jobs in Pontypool citing Customer Service