2nd Line Support Analyst Jobs in Poole

Second Line Support Analyst
Dorset > Poole

As of 20 June 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Second Line Support Analyst salary in Poole.

6 months to
20 Jun 2025
Same period 2024 Same period 2023
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 2 0 0
As % of all permanent jobs advertised in Poole 2.22% - -
As % of the Job Titles category 2.25% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Dorset median annual salary - £37,500 -

All Permanent IT Job Vacancies
Poole

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Poole. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Poole with a recognized job title 89 128 119
% of permanent jobs with a recognized job title 98.89% 97.71% 79.87%
Number of salaries quoted 55 110 112
10th Percentile £26,250 £30,000 £33,750
25th Percentile £28,750 £32,750 £41,205
Median annual salary (50th Percentile) £40,000 £50,000 £47,500
Median % change year-on-year -20.00% +5.26% -5.00%
75th Percentile £51,250 £57,500 £61,250
90th Percentile £61,800 £62,500 £71,250
Dorset median annual salary £44,941 £50,000 £50,000
% change year-on-year -10.12% - -

2nd Line Support Analyst
Job Vacancy Trend in Poole

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Poole.

Job vacancy trend for 2nd Line Support Analyst in Poole

2nd Line Support Analyst
Salary Trend in Poole

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Poole.

Salary trend for 2nd Line Support Analyst in Poole

2nd Line Support Analyst Skill Set
Top 19 Co-occurring Skills and Capabilities in Poole

For the 6 months to 20 June 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Poole region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) CRM
1 2 (100.00%) SharePoint
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) LAN
1 2 (100.00%) DHCP
1 2 (100.00%) VPN
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) ITSM
1 2 (100.00%) Wireless
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) Meraki
1 2 (100.00%) Line Management
1 2 (100.00%) Mentoring
1 2 (100.00%) OneDrive
1 2 (100.00%) Entra ID
1 2 (100.00%) Autotask

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Poole by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft 365
1 2 (100.00%) OneDrive
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) LAN
1 2 (100.00%) VPN
1 2 (100.00%) Wireless
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) ITSM
1 2 (100.00%) Line Management
1 2 (100.00%) Mentoring
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) Autotask
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Meraki
1 2 (100.00%) Microsoft