Period
to 16 July 2018

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Poole during the 6 months to 16 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Dorset > Poole
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 66 47 39
Rank change year-on-year -19 -8 +6
Permanent jobs requiring a Support Analyst 7 3 13
As % of all permanent IT jobs advertised in Poole 1.44% 1.01% 4.18%
As % of the Job Titles category 1.50% 1.02% 4.19%
Number of salaries quoted 7 3 13
Poole median annual salary £25,000 £40,000 £27,500
Median salary % change year-on-year -37.50% +45.45% +52.78%
10th Percentile £19,750 £29,200 £26,250
90th Percentile £34,500 £48,000 £28,750
Dorset median annual salary £25,000 £26,500 £32,500
% change year-on-year -5.66% -18.46% +41.30%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Poole. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Poole
Permanent vacancies in Poole with a recognized job title 467 295 310
% of permanent IT jobs with a recognized job title 96.29% 99.66% 99.68%
Number of salaries quoted 458 270 286
Poole median annual salary £39,000 £40,000 £38,500
Median salary % change year-on-year -2.50% +3.90% +8.45%
10th Percentile £23,675 £27,500 £26,250
90th Percentile £60,215 £52,050 £50,000
Dorset median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +3.45%

Support Analyst
Job Vacancy Trend in Poole

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Poole.

Job vacancy trend for Support Analyst in Poole

Support Analyst
Salary Trend in Poole

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Poole.

Salary trend for Support Analyst in Poole

Support Analyst Skill Set
Top 20 Co-occurring IT Skills in Poole

For the 6 months to 16 July 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Poole region featuring Support Analyst in the job title.

1 5 (71.43%) WAN
2 3 (42.86%) LAN
2 3 (42.86%) Microsoft
2 3 (42.86%) Agile Software Development
2 3 (42.86%) Problem Management
3 2 (28.57%) IP Telephony
3 2 (28.57%) CCNP
3 2 (28.57%) CCNA
3 2 (28.57%) Cisco Certification
3 2 (28.57%) ITIL Certification
3 2 (28.57%) Cisco
3 2 (28.57%) SQL Server
3 2 (28.57%) ITIL
3 2 (28.57%) ERP
4 1 (14.29%) SQL
4 1 (14.29%) Oracle
4 1 (14.29%) PBX
4 1 (14.29%) VoIP
4 1 (14.29%) Firewall
4 1 (14.29%) IVR

Support Analyst Skill Set
Co-occurring IT Skills in Poole by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (71.43%) WAN
2 3 (42.86%) LAN
3 2 (28.57%) IP Telephony
4 1 (14.29%) Firewall
4 1 (14.29%) PBX
4 1 (14.29%) VoIP
Database & Business Intelligence
1 2 (28.57%) SQL Server
Miscellaneous
1 1 (14.29%) IVR
Processes & Methodologies
1 3 (42.86%) Agile Software Development
1 3 (42.86%) Problem Management
2 2 (28.57%) ERP
2 2 (28.57%) ITIL
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) CCNP
1 2 (28.57%) Cisco Certification
1 2 (28.57%) ITIL Certification
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Cisco
3 1 (14.29%) Oracle