Period
to 12 December 2019

The median annual salary for a Support Analyst was £30,250 in advertised job vacancies in Portsmouth during the 6 months to 12 December 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire > Portsmouth
6 months to
12 Dec 2019
Same period 2018 Same period 2017
Rank 76 60 57
Rank change year-on-year -16 -3 -5
Permanent jobs requiring a Support Analyst 6 22 34
As % of all permanent IT jobs advertised in Portsmouth 0.88% 3.32% 4.92%
As % of the Job Titles category 0.93% 3.38% 4.94%
Number of salaries quoted 6 18 34
Portsmouth median annual salary £30,250 £25,750 £27,750
Median salary % change year-on-year +17.48% -7.21% -24.13%
10th Percentile £24,625 £21,500 £23,250
90th Percentile £35,000 £51,375 £46,913
Hampshire median annual salary £26,500 £26,000 £27,000
% change year-on-year +1.92% -3.70% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Portsmouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Portsmouth
Permanent vacancies in Portsmouth with a recognized job title 646 650 688
% of permanent IT jobs with a recognized job title 95.28% 98.19% 99.57%
Number of salaries quoted 428 543 597
Portsmouth median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% +5.00%
10th Percentile £30,000 £26,250 £22,750
90th Percentile £57,500 £60,000 £59,650
Hampshire median annual salary £45,000 £45,000 £41,500
% change year-on-year - +8.43% +3.75%

Support Analyst
Job Vacancy Trend in Portsmouth

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Portsmouth.

Job vacancy trend for Support Analyst in Portsmouth

Support Analyst
Salary Trend in Portsmouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Portsmouth.

Salary trend for Support Analyst in Portsmouth

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Portsmouth

For the 6 months to 12 December 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Portsmouth region featuring Support Analyst in the job title.

1 5 (83.33%) Microsoft
2 3 (50.00%) ITIL
2 3 (50.00%) TCP/IP
2 3 (50.00%) Windows
2 3 (50.00%) Linux
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) DHCP
3 2 (33.33%) Azure
3 2 (33.33%) Office 365
3 2 (33.33%) IaaS
3 2 (33.33%) Active Directory
3 2 (33.33%) DNS
4 1 (16.67%) RDBMS
4 1 (16.67%) Configuration Management
4 1 (16.67%) VPN
4 1 (16.67%) Unix
4 1 (16.67%) Tomcat
4 1 (16.67%) Python
4 1 (16.67%) ERP
4 1 (16.67%) Ingres
4 1 (16.67%) SQL
4 1 (16.67%) MySQL
4 1 (16.67%) SQL Server
4 1 (16.67%) IIS
4 1 (16.67%) LAMP
4 1 (16.67%) Ruby
4 1 (16.67%) Dynamics AX
4 1 (16.67%) Incident Management
4 1 (16.67%) PowerShell

Support Analyst Skill Set
Co-occurring IT Skills in Portsmouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) IIS
1 1 (16.67%) Tomcat
Business Applications
1 1 (16.67%) Dynamics AX
Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) IaaS
1 2 (33.33%) Office 365
2 1 (16.67%) PaaS
2 1 (16.67%) SaaS
Communications & Networking
1 3 (50.00%) TCP/IP
2 2 (33.33%) DHCP
2 2 (33.33%) DNS
3 1 (16.67%) VPN
Database & Business Intelligence
1 1 (16.67%) Amazon RDS
1 1 (16.67%) Ingres
1 1 (16.67%) MySQL
1 1 (16.67%) RDBMS
1 1 (16.67%) Relational Database
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) Git (software)
Libraries, Frameworks & Software Standards
1 1 (16.67%) LAMP
1 1 (16.67%) OpenJDK
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Linux Command Line
1 1 (16.67%) Self-Motivation
Operating Systems
1 3 (50.00%) Linux
1 3 (50.00%) Windows
1 3 (50.00%) Windows Server
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Unix
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Configuration Management
2 1 (16.67%) ERP
2 1 (16.67%) Incident Management
2 1 (16.67%) Open Source
2 1 (16.67%) Problem-Solving
Programming Languages
1 1 (16.67%) Bash Shell
1 1 (16.67%) PowerShell
1 1 (16.67%) Python
1 1 (16.67%) Ruby
1 1 (16.67%) SQL
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) Puppet
Vendors
1 5 (83.33%) Microsoft