Period
to 20 January 2019

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Portsmouth during the 6 months to 20 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire > Portsmouth
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 50 45 55
Rank change year-on-year -5 +10 +16
Permanent jobs requiring a Support Analyst 26 38 22
As % of all permanent IT jobs advertised in Portsmouth 3.84% 5.95% 3.52%
As % of the Job Titles category 3.90% 5.97% 3.58%
Number of salaries quoted 20 38 22
Portsmouth median annual salary £26,000 £27,000 £36,576
Median salary % change year-on-year -3.70% -26.18% +12.54%
10th Percentile £21,500 £23,250 £24,225
90th Percentile £48,750 £46,913 £48,475
Hampshire median annual salary £26,000 £27,000 £29,375
% change year-on-year -3.70% -8.09% -16.07%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Portsmouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Portsmouth
Permanent vacancies in Portsmouth with a recognized job title 666 636 614
% of permanent IT jobs with a recognized job title 98.38% 99.53% 98.24%
Number of salaries quoted 532 564 575
Portsmouth median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -4.02%
10th Percentile £26,250 £22,750 £25,000
90th Percentile £61,250 £57,500 £60,000
Hampshire median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -5.88%

Support Analyst
Job Vacancy Trend in Portsmouth

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Portsmouth.

Job vacancy trend for Support Analyst in Portsmouth

Support Analyst
Salary Trend in Portsmouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Portsmouth.

Salary trend for Support Analyst in Portsmouth

Support Analyst
Salary Histogram in Portsmouth

The salary distribution of IT jobs citing Support Analyst in Portsmouth over the 6 months to 20 January 2019.

Salary histogram for Support Analyst in Portsmouth

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Portsmouth

For the 6 months to 20 January 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Portsmouth region featuring Support Analyst in the job title.

1 14 (53.85%) Microsoft
2 13 (50.00%) SQL
3 11 (42.31%) Oracle
4 10 (38.46%) Windows
4 10 (38.46%) Oracle EBS
4 10 (38.46%) Oracle EBS R12
5 9 (34.62%) Self-Motivation
5 9 (34.62%) ITIL
5 9 (34.62%) TCP/IP
5 9 (34.62%) Business Intelligence
6 7 (26.92%) PL/SQL
7 6 (23.08%) Oracle Payroll
7 6 (23.08%) Service Delivery
8 5 (19.23%) Finance
8 5 (19.23%) Stakeholder Management
8 5 (19.23%) Incident Management
8 5 (19.23%) Problem Management
8 5 (19.23%) SC Cleared
8 5 (19.23%) Security Cleared
8 5 (19.23%) ISO/IEC 20000
8 5 (19.23%) Active Directory
8 5 (19.23%) Project Management
8 5 (19.23%) Microsoft Certification
8 5 (19.23%) MCP
8 5 (19.23%) MCSE
8 5 (19.23%) Microsoft Excel
8 5 (19.23%) Problem-Solving
8 5 (19.23%) Windows Server 2012
8 5 (19.23%) Windows Server
9 4 (15.38%) Azure Active Directory

Support Analyst Skill Set
Co-occurring IT Skills in Portsmouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) SAP Portal
Applications
1 5 (19.23%) Microsoft Excel
Business Applications
1 10 (38.46%) Oracle EBS
1 10 (38.46%) Oracle EBS R12
2 6 (23.08%) Oracle Payroll
3 2 (7.69%) Oracle HRMS
4 1 (3.85%) Primavera
4 1 (3.85%) SAP PS
Cloud Services
1 4 (15.38%) Azure Active Directory
1 4 (15.38%) Microsoft Azure
Communications & Networking
1 9 (34.62%) TCP/IP
2 4 (15.38%) DHCP
2 4 (15.38%) DNS
2 4 (15.38%) LAN
2 4 (15.38%) VoIP
2 4 (15.38%) VPN
2 4 (15.38%) WAN
Database & Business Intelligence
1 4 (15.38%) Oracle BI EE
2 1 (3.85%) SQL Server
General
1 5 (19.23%) Finance
2 4 (15.38%) Local Government
3 2 (7.69%) Back Office
4 1 (3.85%) Billing
Libraries, Frameworks & Software Standards
1 1 (3.85%) SAP Fiori
Miscellaneous
1 9 (34.62%) Self-Motivation
2 1 (3.85%) Management Information System
Operating Systems
1 10 (38.46%) Windows
2 5 (19.23%) Windows Server
2 5 (19.23%) Windows Server 2012
3 4 (15.38%) Linux
3 4 (15.38%) Windows 10
4 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 9 (34.62%) Business Intelligence
1 9 (34.62%) ITIL
2 6 (23.08%) Service Delivery
3 5 (19.23%) Incident Management
3 5 (19.23%) Problem Management
3 5 (19.23%) Problem-Solving
3 5 (19.23%) Project Management
3 5 (19.23%) Stakeholder Management
4 4 (15.38%) PRINCE2
4 4 (15.38%) Time Management
5 1 (3.85%) Change Management
5 1 (3.85%) Continuous Improvement
5 1 (3.85%) Information Management
5 1 (3.85%) Logistics
5 1 (3.85%) Work Breakdown Structure
Programming Languages
1 13 (50.00%) SQL
2 7 (26.92%) PL/SQL
3 4 (15.38%) C
Qualifications
1 5 (19.23%) MCP
1 5 (19.23%) MCSE
1 5 (19.23%) Microsoft Certification
1 5 (19.23%) SC Cleared
1 5 (19.23%) Security Cleared
2 4 (15.38%) Degree
2 4 (15.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (19.23%) ISO/IEC 20000
2 4 (15.38%) SLA
System Software
1 5 (19.23%) Active Directory
Systems Management
1 4 (15.38%) Microsoft Intune
Vendors
1 14 (53.85%) Microsoft
2 11 (42.31%) Oracle
3 4 (15.38%) Veeam
3 4 (15.38%) VMware
4 1 (3.85%) Citrix
4 1 (3.85%) Progress
4 1 (3.85%) SAP