1st/2nd Line Support Job Trends in Preston

1st/2nd Line Support
Lancashire > Preston

The median 1st/2nd Line Support salary in Preston is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Mar 2026
Same period 2025 Same period 2024
Rank 25 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 4 0 0
As % of all permanent jobs in Preston 2.35% - -
As % of the Job Titles category 2.40% - -
Number of salaries quoted 4 0 0
10th Percentile £28,950 - -
25th Percentile £29,625 - -
Median annual salary (50th Percentile) £30,000 - -
75th Percentile - - -
90th Percentile - - -
Lancashire median annual salary £30,000 - -

All Permanent IT Job Roles
Preston

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Preston. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Preston with a recognized job title 167 103 159
% of permanent jobs with a recognized job title 98.24% 100.00% 90.86%
Number of salaries quoted 109 62 121
10th Percentile £30,000 £37,650 £27,000
25th Percentile £37,500 £47,683 £32,000
Median annual salary (50th Percentile) £45,000 £55,000 £40,000
Median % change year-on-year -18.18% +37.50% -4.98%
75th Percentile £60,000 £62,563 £57,500
90th Percentile £70,600 £76,300 £63,750
Lancashire median annual salary £45,497 £50,055 £45,000
% change year-on-year -9.11% +11.23% -

1st/2nd Line Support
Job Vacancy Trend in Preston

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Preston.

1st/2nd Line Support job vacancy trend in Preston

1st/2nd Line Support
Salary Trend in Preston

Salary distribution trend for 1st/2nd Line Support job vacancies in Preston.

Salary distribution trend for 1st/2nd Line Support job vacancies in Preston

1st/2nd Line Support Skill Set
Top 12 Co-Occurring Skills & Capabilities in Preston

For the 6 months to 17 March 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Preston region featuring 1st/2nd Line Support in the job title.

1 1 (25.00%) Active Directory
1 1 (25.00%) Apple iOS
1 1 (25.00%) ERP
1 1 (25.00%) IP Telephony
1 1 (25.00%) Microsoft
1 1 (25.00%) Microsoft 365
1 1 (25.00%) Problem-Solving
1 1 (25.00%) SLA
1 1 (25.00%) VPN
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
1 1 (25.00%) Wireless

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Preston by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) IP Telephony
1 1 (25.00%) VPN
1 1 (25.00%) Wireless
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Social Skills
Operating Systems
1 1 (25.00%) Apple iOS
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) ERP
1 1 (25.00%) Problem-Solving
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft