Period
to 23 November 2017

The median annual salary for a 3rd Line Support was £44,500 in advertised job vacancies in Reading during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Berkshire > Reading
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 139 157 169
Rank change year-on-year +18 +12 +1
Permanent jobs requiring a 3rd Line Support 16 41 45
As % of all permanent IT jobs advertised in Reading 0.67% 1.17% 0.98%
As % of the Job Titles category 0.70% 1.22% 1.02%
Number of salaries quoted 12 35 41
Reading median annual salary £44,500 £40,000 £32,500
Median salary % change year-on-year +11.25% +23.08% -7.14%
10th Percentile £31,300 £27,250 £31,250
90th Percentile £48,750 £51,250 £47,500
Berkshire median annual salary £37,500 £42,500 £37,000
% change year-on-year -11.76% +14.86% -2.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2290 3358 4424
% of permanent IT jobs with a recognized job title 95.90% 96.16% 95.88%
Number of salaries quoted 1880 2516 3518
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,500 £27,500 £26,750
90th Percentile £74,325 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

3rd Line Support
Job Vacancy Trend in Reading

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for 3rd Line Support in Reading

3rd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Reading.

Salary trend for 3rd Line Support in Reading

3rd Line Support
Salary Histogram in Reading

The salary distribution of IT jobs citing 3rd Line Support in Reading over the 6 months to 23 November 2017.

Salary histogram for 3rd Line Support in Reading

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 23 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 3rd Line Support in the job title.

1 7 (43.75%) Office 365
1 7 (43.75%) Veeam
1 7 (43.75%) Microsoft Azure
1 7 (43.75%) SQL
1 7 (43.75%) Windows
1 7 (43.75%) Active Directory
2 6 (37.50%) SCCM
2 6 (37.50%) Service Delivery
2 6 (37.50%) Clustering
2 6 (37.50%) Backup Exec
2 6 (37.50%) Hybrid Cloud
2 6 (37.50%) Virtual Environments
2 6 (37.50%) Service Delivery Management
2 6 (37.50%) Windows Server
3 5 (31.25%) Internet
3 5 (31.25%) MS Exchange
4 4 (25.00%) VoIP
4 4 (25.00%) ITIL
4 4 (25.00%) TCP/IP
4 4 (25.00%) SLA
4 4 (25.00%) Cisco
5 3 (18.75%) Finance
5 3 (18.75%) IP Telephony
5 3 (18.75%) QMS
5 3 (18.75%) Cisco IPT
5 3 (18.75%) Degree
5 3 (18.75%) QA
5 3 (18.75%) Product Management
5 3 (18.75%) Cisco Certification
5 3 (18.75%) PMP

3rd Line Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (31.25%) MS Exchange
2 1 (6.25%) SharePoint
Cloud Services
1 7 (43.75%) Microsoft Azure
1 7 (43.75%) Office 365
2 1 (6.25%) Amazon AWS
Communications & Networking
1 5 (31.25%) Internet
2 4 (25.00%) TCP/IP
2 4 (25.00%) VoIP
3 3 (18.75%) Cisco IPT
3 3 (18.75%) H.323
3 3 (18.75%) IP Telephony
3 3 (18.75%) MGCP
3 3 (18.75%) Telepresence
3 3 (18.75%) Unified Communications
4 1 (6.25%) LAN
4 1 (6.25%) SAN
4 1 (6.25%) Wireless
4 1 (6.25%) WLAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server Reporting Services
General
1 3 (18.75%) Finance
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
Miscellaneous
1 6 (37.50%) Clustering
1 6 (37.50%) Hybrid Cloud
2 3 (18.75%) Virtual Team
3 1 (6.25%) Mobile App
Operating Systems
1 7 (43.75%) Windows
2 6 (37.50%) Windows Server
3 1 (6.25%) Linux
3 1 (6.25%) Windows Server 2008
3 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 6 (37.50%) Service Delivery
1 6 (37.50%) Service Delivery Management
1 6 (37.50%) Virtual Environments
2 4 (25.00%) ITIL
3 3 (18.75%) CRM
3 3 (18.75%) PRINCE2
3 3 (18.75%) Product Management
3 3 (18.75%) Project Management
3 3 (18.75%) QMS
4 1 (6.25%) Mobile Device Management
4 1 (6.25%) Network Management
4 1 (6.25%) Server Building
Programming Languages
1 7 (43.75%) SQL
2 3 (18.75%) C
2 3 (18.75%) C++
2 3 (18.75%) Java
3 1 (6.25%) T-SQL
Qualifications
1 3 (18.75%) CCNP
1 3 (18.75%) CCNP Voice
1 3 (18.75%) Cisco Certification
1 3 (18.75%) Degree
1 3 (18.75%) PMI Certification
1 3 (18.75%) PMP
Quality Assurance & Compliance
1 4 (25.00%) SLA
2 3 (18.75%) QA
System Software
1 7 (43.75%) Active Directory
2 1 (6.25%) Hyper-V
2 1 (6.25%) VMware Infrastructure
Systems Management
1 6 (37.50%) Backup Exec
1 6 (37.50%) SCCM
2 3 (18.75%) Cisco CME
2 3 (18.75%) Cisco UCCX
Vendors
1 7 (43.75%) Veeam
2 4 (25.00%) Cisco
3 3 (18.75%) Red Box
4 2 (12.50%) HP
5 1 (6.25%) Aruba
5 1 (6.25%) Brocade
5 1 (6.25%) CheckPoint
5 1 (6.25%) Dell
5 1 (6.25%) Fortinet
5 1 (6.25%) Foundry
5 1 (6.25%) Infoblox
5 1 (6.25%) Juniper
5 1 (6.25%) Microsoft
5 1 (6.25%) Palo Alto
5 1 (6.25%) VMware