2nd Line Support Job Trends in Richmond upon Thames

Second Line Support
West London > Richmond upon Thames

The median Second Line Support salary in Richmond upon Thames is £33,500 per year, according to job vacancies posted during the 6 months leading to 15 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 19 15 -
Rank change year-on-year -4 - -
Permanent jobs requiring a 2nd Line Support 1 1 0
As % of all permanent jobs in Richmond upon Thames 1.30% 1.85% -
As % of the Job Titles category 1.49% 2.00% -
Number of salaries quoted 1 1 0
10th Percentile - - -
25th Percentile £32,750 £31,718 -
Median annual salary (50th Percentile) £33,500 £33,435 -
Median % change year-on-year +0.19% - -
75th Percentile £34,250 £35,153 -
90th Percentile - - -
West London median annual salary £34,000 £37,968 £37,500
% change year-on-year -10.45% +1.25% +19.05%

All Permanent IT Job Vacancies
Richmond upon Thames

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Richmond upon Thames. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Richmond upon Thames with a recognized job title 67 50 39
% of permanent jobs with a recognized job title 87.01% 92.59% 100.00%
Number of salaries quoted 20 11 29
10th Percentile £41,525 £52,000 £36,000
25th Percentile £42,500 £57,963 £38,500
Median annual salary (50th Percentile) £45,000 £67,500 £50,000
Median % change year-on-year -33.33% +35.00% -4.76%
75th Percentile £51,250 £110,000 £65,000
90th Percentile £67,500 £115,000 £70,000
West London median annual salary £47,000 £50,000 £55,000
% change year-on-year -6.00% -9.09% -

2nd Line Support
Job Vacancy Trend in Richmond upon Thames

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Richmond upon Thames.

2nd Line Support job vacancy trend in Richmond upon Thames

2nd Line Support
Salary Trend in Richmond upon Thames

Salary distribution trend for 2nd Line Support job vacancies in Richmond upon Thames.

Salary distribution trend for 2nd Line Support job vacancies in Richmond upon Thames

2nd Line Support
Job Locations in Richmond upon Thames

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Richmond upon Thames region over the 6 months to 15 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Twickenham +7 1 £33,500 +0.19% 1
2nd Line Support
West London

2nd Line Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in Richmond upon Thames

For the 6 months to 15 December 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Richmond upon Thames region featuring 2nd Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) PowerShell
1 1 (100.00%) VPN
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Richmond upon Thames by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server 2019
Programming Languages
1 1 (100.00%) PowerShell
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) HP
1 1 (100.00%) Microsoft