Customer Service Jobs in Rugby

Customer Service
Warwickshire > Rugby

The following table provides summary statistics for permanent job vacancies advertised in Rugby with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 19 8 -
Rank change year-on-year -11 - -
Permanent jobs citing Customer Service 14 10 0
As % of all permanent jobs advertised in Rugby 10.69% 12.99% -
As % of the Processes & Methodologies category 12.39% 14.29% -
Number of salaries quoted 10 9 0
10th Percentile £30,837 - -
25th Percentile £31,208 £31,750 -
Median annual salary (50th Percentile) £36,217 £52,500 -
Median % change year-on-year -31.02% - -
75th Percentile £41,358 £53,750 -
90th Percentile - £55,800 -
Warwickshire median annual salary £28,000 £52,500 £44,850
% change year-on-year -46.67% +17.06% +5.35%

All Process and Methodology Skills
Rugby

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Rugby with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 113 70 56
As % of all permanent jobs advertised in Rugby 86.26% 90.91% 87.50%
Number of salaries quoted 97 44 37
10th Percentile £28,371 £32,500 -
25th Percentile £31,250 £46,250 £37,500
Median annual salary (50th Percentile) £40,478 £52,500 £39,383
Median % change year-on-year -22.90% +33.31% -10.49%
75th Percentile £53,750 £70,000 £48,750
90th Percentile £56,000 - £57,000
Warwickshire median annual salary £49,990 £52,500 £45,800
% change year-on-year -4.78% +14.63% -1.40%

Customer Service
Job Vacancy Trend in Rugby

Job postings citing Customer Service as a proportion of all IT jobs advertised in Rugby.

Job vacancy trend for Customer Service in Rugby

Customer Service
Salary Trend in Rugby

3-month moving average salary quoted in jobs citing Customer Service in Rugby.

Salary trend for Customer Service in Rugby

Customer Service
Co-occurring Skills and Capabilities in Rugby by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (28.57%) Microsoft Excel
1 4 (28.57%) Microsoft Office
General
1 4 (28.57%) Military
2 1 (7.14%) Social Skills
Job Titles
1 9 (64.29%) Analyst
2 5 (35.71%) Senior
2 5 (35.71%) Senior Analyst
2 5 (35.71%) Senior Service Desk Analyst
2 5 (35.71%) Service Analyst
2 5 (35.71%) Service Desk Analyst
3 4 (28.57%) Applications Support
3 4 (28.57%) Applications Support Analyst
3 4 (28.57%) Graduate
3 4 (28.57%) Support Analyst
4 1 (7.14%) Support Engineer
4 1 (7.14%) Technical Engineer
4 1 (7.14%) Technical Support
4 1 (7.14%) Technical Support Engineer
Miscellaneous
1 4 (28.57%) Onboarding
Processes & Methodologies
1 9 (64.29%) Service Delivery
2 4 (28.57%) Contingency Planning
2 4 (28.57%) Continuous Improvement
2 4 (28.57%) Creative Thinking
2 4 (28.57%) Customer Experience
2 4 (28.57%) Data Analysis
2 4 (28.57%) Logistics
2 4 (28.57%) Performance Metrics
2 4 (28.57%) Process Improvement
3 1 (7.14%) Mathematics
Qualifications
1 4 (28.57%) Degree
2 1 (7.14%) HNC
2 1 (7.14%) HND