Period
to 24 July 2017

The median annual salary for a 3rd Line Support Analyst was £32,500 in advertised job vacancies in Scotland during the 6 months to 24 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
UK > Scotland
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 209 230 244
Rank change year-on-year +21 +14 +12
Permanent jobs requiring a 3rd Line Support Analyst 8 5 5
As % of all permanent IT jobs advertised in Scotland 0.15% 0.086% 0.078%
As % of the Job Titles category 0.16% 0.090% 0.082%
Number of salaries quoted 6 5 3
Scotland median annual salary £32,500 £32,500 £33,000
Median salary % change year-on-year - -1.52% -0.75%
10th Percentile £28,125 £26,550 £31,300
90th Percentile £38,500 £34,200 £37,900
UK median annual salary £35,000 £35,000 £35,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 4972 5558 6102
As % of all permanent IT job vacancies advertised in Scotland 95.03% 95.56% 95.54%
Number of salaries quoted 3123 3343 3855
Scotland median annual salary £42,500 £43,500 £42,500
Median salary % change year-on-year -2.30% +2.35% +6.25%
10th Percentile £27,500 £26,250 £26,250
90th Percentile £67,500 £65,000 £62,500
UK median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for 3rd Line Support Analyst in Scotland

3rd Line Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in Scotland.

Salary trend for 3rd Line Support Analyst in Scotland

3rd Line Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the Scotland region over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +29 6 £34,000 +3.82%
Edinburgh +1 2 £32,500 +12.07%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 July 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 3rd Line Support Analyst in the job title.

1 4 (50.00%) Active Directory
1 4 (50.00%) VMware
1 4 (50.00%) SharePoint
1 4 (50.00%) SIEM
1 4 (50.00%) Firewall
2 2 (25.00%) Management Information System
2 2 (25.00%) CMS
2 2 (25.00%) Office 365
2 2 (25.00%) Microsoft Intune
2 2 (25.00%) CyberArk
2 2 (25.00%) Analytical Skills
2 2 (25.00%) Skype
2 2 (25.00%) Azure Active Directory
2 2 (25.00%) NetWitness
2 2 (25.00%) RSA Archer
2 2 (25.00%) Proactive Monitoring
2 2 (25.00%) LAN
2 2 (25.00%) WAN
2 2 (25.00%) DHCP
2 2 (25.00%) TCP/IP
2 2 (25.00%) SLA
2 2 (25.00%) Cisco
2 2 (25.00%) Microsoft
2 2 (25.00%) C#
2 2 (25.00%) SQL
2 2 (25.00%) VB
2 2 (25.00%) VB.NET
2 2 (25.00%) VBA
2 2 (25.00%) .NET
2 2 (25.00%) Oracle

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) SharePoint
2 2 (25.00%) CMS
2 2 (25.00%) IIS
2 2 (25.00%) Skype for Business
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 2 (25.00%) Azure Active Directory
1 2 (25.00%) Microsoft Azure
1 2 (25.00%) Office 365
Communications & Networking
1 4 (50.00%) Firewall
2 2 (25.00%) DHCP
2 2 (25.00%) LAN
2 2 (25.00%) Skype
2 2 (25.00%) TCP/IP
2 2 (25.00%) WAN
Database & Business Intelligence
1 2 (25.00%) GIS
1 2 (25.00%) SQL Server
Development Applications
1 2 (25.00%) PowerBuilder
Libraries, Frameworks & Software Standards
1 2 (25.00%) .NET
1 2 (25.00%) XML
Miscellaneous
1 2 (25.00%) Analytical Skills
1 2 (25.00%) Management Information System
Operating Systems
1 2 (25.00%) Linux
1 2 (25.00%) Windows
Processes & Methodologies
1 4 (50.00%) SIEM
2 2 (25.00%) Asset Management
2 2 (25.00%) CRM
2 2 (25.00%) Information Security
2 2 (25.00%) ITIL
2 2 (25.00%) Proactive Monitoring
2 2 (25.00%) Release Management
2 2 (25.00%) Security Testing
2 2 (25.00%) Use Case
Programming Languages
1 2 (25.00%) C#
1 2 (25.00%) PowerShell
1 2 (25.00%) SQL
1 2 (25.00%) VB
1 2 (25.00%) VB.NET
1 2 (25.00%) VBA
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 4 (50.00%) Active Directory
Systems Management
1 2 (25.00%) Microsoft Intune
1 2 (25.00%) RSA Archer
Vendors
1 4 (50.00%) VMware
2 2 (25.00%) Cisco
2 2 (25.00%) CyberArk
2 2 (25.00%) McAfee
2 2 (25.00%) Microsoft
2 2 (25.00%) NetWitness
2 2 (25.00%) Oracle
2 2 (25.00%) Symantec