2nd Line Support Analyst Jobs in Sheffield

Second Line Support Analyst
South Yorkshire > Sheffield

The median Second Line Support Analyst salary in Sheffield is £27,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 41 81 -
Rank change year-on-year +40 - -
Permanent jobs requiring a 2nd Line Support Analyst 1 1 0
As % of all permanent jobs advertised in Sheffield 0.35% 0.092% -
As % of the Job Titles category 0.36% 0.096% -
Number of salaries quoted 1 1 0
10th Percentile - - -
25th Percentile £26,000 £31,250 -
Median annual salary (50th Percentile) £27,000 £32,500 -
Median % change year-on-year -16.92% - -
75th Percentile £28,000 £33,750 -
90th Percentile - - -
South Yorkshire median annual salary £27,000 £32,500 -
% change year-on-year -16.92% - -

All Permanent IT Job Vacancies
Sheffield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Sheffield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Sheffield with a recognized job title 275 1,039 815
% of permanent jobs with a recognized job title 95.82% 95.50% 88.49%
Number of salaries quoted 189 838 403
10th Percentile £28,500 £27,500 £24,150
25th Percentile £31,250 £36,750 £33,600
Median annual salary (50th Percentile) £50,000 £47,500 £47,754
Median % change year-on-year +5.26% -0.53% -9.04%
75th Percentile £70,000 £65,000 £63,125
90th Percentile £82,500 £80,000 £72,120
South Yorkshire median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -10.00%

2nd Line Support Analyst
Job Vacancy Trend in Sheffield

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Sheffield.

Job vacancy trend for 2nd Line Support Analyst in Sheffield

2nd Line Support Analyst
Salary Trend in Sheffield

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Sheffield.

Salary trend for 2nd Line Support Analyst in Sheffield

2nd Line Support Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Sheffield

For the 6 months to 14 May 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Sheffield region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Active Directory
1 1 (100.00%) Law
1 1 (100.00%) Life Science
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Entra ID
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Law
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Life Science
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune