Service Desk Team Leader Jobs in Sheffield

Service Desk Team Lead
South Yorkshire > Sheffield

The median Service Desk Team Lead salary in Sheffield is £31,250 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 42 81 -
Rank change year-on-year +39 - -
Permanent jobs requiring a Service Desk Team Leader 3 1 0
As % of all permanent jobs advertised in Sheffield 1.04% 0.092% -
As % of the Job Titles category 1.08% 0.096% -
Number of salaries quoted 3 0 0
10th Percentile £30,125 - -
25th Percentile £30,313 - -
Median annual salary (50th Percentile) £31,250 - -
75th Percentile £32,813 - -
90th Percentile £33,375 - -
South Yorkshire median annual salary £31,250 - -

All Permanent IT Job Vacancies
Sheffield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Sheffield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Sheffield with a recognized job title 277 1,039 815
% of permanent jobs with a recognized job title 95.85% 95.50% 88.49%
Number of salaries quoted 190 838 403
10th Percentile £28,950 £27,500 £24,150
25th Percentile £31,250 £36,750 £33,600
Median annual salary (50th Percentile) £50,000 £47,500 £47,754
Median % change year-on-year +5.26% -0.53% -9.04%
75th Percentile £72,188 £65,000 £63,125
90th Percentile £82,500 £80,000 £72,120
South Yorkshire median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -10.00%

Service Desk Team Leader
Job Vacancy Trend in Sheffield

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Sheffield.

Job vacancy trend for Service Desk Team Leader in Sheffield

Service Desk Team Leader
Salary Trend in Sheffield

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Sheffield.

Salary trend for Service Desk Team Leader in Sheffield

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in Sheffield

For the 6 months to 13 May 2025, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Sheffield region featuring Service Desk Team Leader in the job title.

1 2 (66.67%) Microsoft
1 2 (66.67%) Process Improvement
1 2 (66.67%) Microsoft 365
1 2 (66.67%) Social Skills
1 2 (66.67%) Mentoring
1 2 (66.67%) Coaching
2 1 (33.33%) Performance Metrics
2 1 (33.33%) Entra ID
2 1 (33.33%) Windows 10
2 1 (33.33%) Client Onboarding
2 1 (33.33%) Customer-Centricity
2 1 (33.33%) Collaborative Working
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Incident Management
2 1 (33.33%) Azure
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Microsoft Office
2 1 (33.33%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) Microsoft Exchange
2 1 (33.33%) Broadband
2 1 (33.33%) SLA
2 1 (33.33%) Knowledge Transfer
2 1 (33.33%) Customer Service
2 1 (33.33%) Azure Certification
2 1 (33.33%) Analytics
2 1 (33.33%) ITIL Foundation Certificate
2 1 (33.33%) Line Management
2 1 (33.33%) Active Directory
2 1 (33.33%) Internet

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Microsoft Exchange
Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 2 (66.67%) Microsoft 365
2 1 (33.33%) Azure
2 1 (33.33%) Entra ID
Communications & Networking
1 1 (33.33%) Broadband
1 1 (33.33%) Internet
General
1 2 (66.67%) Social Skills
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Coaching
1 2 (66.67%) Mentoring
1 2 (66.67%) Process Improvement
2 1 (33.33%) Analytics
2 1 (33.33%) Client Onboarding
2 1 (33.33%) Collaborative Culture
2 1 (33.33%) Collaborative Working
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Customer Service
2 1 (33.33%) Customer-Centricity
2 1 (33.33%) Incident Management
2 1 (33.33%) ITIL
2 1 (33.33%) Knowledge Transfer
2 1 (33.33%) Line Management
2 1 (33.33%) Performance Metrics
2 1 (33.33%) Problem-Solving
Qualifications
1 1 (33.33%) Azure Certification
1 1 (33.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Microsoft