SLA Jobs in Sheffield

Service Level Agreement (SLA)
South Yorkshire > Sheffield

The following table provides summary statistics for permanent job vacancies advertised in Sheffield with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 30 31 43
Rank change year-on-year +1 +12 +18
Permanent jobs citing SLA 61 82 53
As % of all permanent jobs advertised in Sheffield 5.74% 8.80% 6.32%
As % of the Quality Assurance & Compliance category 34.86% 32.67% 38.69%
Number of salaries quoted 53 52 48
10th Percentile £24,150 £20,000 £21,275
25th Percentile £28,000 £21,125 £26,450
Median annual salary (50th Percentile) £46,000 £26,450 £28,175
Median % change year-on-year +73.91% -6.12% -1.14%
75th Percentile £57,500 £37,000 £35,000
90th Percentile - £47,875 £62,875
South Yorkshire median annual salary £44,000 £32,200 £29,900
% change year-on-year +36.65% +7.69% -8.00%

All Quality Assurance and Compliance Skills
Sheffield

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Sheffield with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 175 251 137
As % of all permanent jobs advertised in Sheffield 16.46% 26.93% 16.33%
Number of salaries quoted 133 83 85
10th Percentile £22,250 £20,000 £26,000
25th Percentile £31,125 £24,150 £26,450
Median annual salary (50th Percentile) £45,000 £36,000 £35,000
Median % change year-on-year +25.00% +2.86% -17.65%
75th Percentile £57,500 £53,750 £50,000
90th Percentile £61,148 £71,950 £66,500
South Yorkshire median annual salary £45,000 £39,500 £35,000
% change year-on-year +13.92% +12.86% -17.65%

SLA
Job Vacancy Trend in Sheffield

Job postings citing SLA as a proportion of all IT jobs advertised in Sheffield.

Job vacancy trend for SLA in Sheffield

SLA
Salary Trend in Sheffield

3-month moving average salary quoted in jobs citing SLA in Sheffield.

Salary trend for SLA in Sheffield

SLA
Salary Histogram in Sheffield

Salary distribution for jobs citing SLA in Sheffield over the 6 months to 4 May 2024.

Salary histogram for SLA in Sheffield

SLA
Co-occurring Skills and Capabilities in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (47.54%) Microsoft Exchange
2 7 (11.48%) SharePoint
Applications
1 17 (27.87%) Microsoft Office
2 2 (3.28%) Trello
Cloud Services
1 54 (88.52%) Microsoft 365
2 29 (47.54%) Azure
3 12 (19.67%) Cloud Computing
4 2 (3.28%) SAP Commerce Cloud
Communications & Networking
1 4 (6.56%) DHCP
1 4 (6.56%) DNS
1 4 (6.56%) Internet
1 4 (6.56%) SAN
1 4 (6.56%) Skype
1 4 (6.56%) TCP/IP
1 4 (6.56%) VPN
1 4 (6.56%) Wireless
2 2 (3.28%) Software-Defined Networking
3 1 (1.64%) Firewall
3 1 (1.64%) SD-WAN
3 1 (1.64%) WAN
Database & Business Intelligence
1 17 (27.87%) Amazon RDS
Development Applications
1 2 (3.28%) JIRA
General
1 55 (90.16%) Social Skills
2 43 (70.49%) Finance
3 3 (4.92%) Retail
4 2 (3.28%) Marketing
4 2 (3.28%) Public Sector
4 2 (3.28%) Telecoms
Job Titles
1 15 (24.59%) Service Manager
2 13 (21.31%) Lead
2 13 (21.31%) Team Leader
3 11 (18.03%) Technical Leader
3 11 (18.03%) Technical Team Leader
4 10 (16.39%) Analyst
4 10 (16.39%) Service Analyst
4 10 (16.39%) Service Desk Analyst
5 8 (13.11%) IT Manager
5 8 (13.11%) IT Services Manager
6 7 (11.48%) Technical Manager
6 7 (11.48%) Technical Services Manager
7 6 (9.84%) Support Engineer
8 4 (6.56%) Incident Manager
8 4 (6.56%) Infrastructure Engineer
8 4 (6.56%) Quality Manager
9 3 (4.92%) Junior
9 3 (4.92%) Junior Support Engineer
10 2 (3.28%) 3rd Line Engineer
10 2 (3.28%) 3rd Line Network Engineer
Miscellaneous
1 4 (6.56%) Clustering
2 3 (4.92%) Driving Licence
3 2 (3.28%) Data Centre
Operating Systems
1 35 (57.38%) Windows
2 23 (37.70%) Windows Server
3 17 (27.87%) Windows Server 2012
3 17 (27.87%) Windows Server 2016
3 17 (27.87%) Windows Server 2019
4 9 (14.75%) Windows 10
5 5 (8.20%) Windows 7
5 5 (8.20%) Windows 8
6 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 41 (67.21%) Problem-Solving
2 39 (63.93%) Customer Experience
3 36 (59.02%) ITIL
4 30 (49.18%) Infrastructure Engineering
5 24 (39.34%) Customer Service
6 17 (27.87%) Mentoring
7 13 (21.31%) Cybersecurity
7 13 (21.31%) Time Management
8 9 (14.75%) High Availability
8 9 (14.75%) Remote Monitoring and Management
9 8 (13.11%) Incident Management
9 8 (13.11%) Major Incident Management
10 7 (11.48%) Decision-Making
11 4 (6.56%) Change Management
11 4 (6.56%) Collaborative Working
11 4 (6.56%) Disaster Recovery
11 4 (6.56%) Knowledge Management
12 2 (3.28%) Regression Testing
12 2 (3.28%) Service Delivery
12 2 (3.28%) Software Testing
Programming Languages
1 1 (1.64%) SQL
Qualifications
1 16 (26.23%) Azure Certification
2 14 (22.95%) CCNP
2 14 (22.95%) Cisco Certification
3 12 (19.67%) CCNA
4 8 (13.11%) ITIL Certification
5 5 (8.20%) Microsoft Certification
6 2 (3.28%) SC Cleared
6 2 (3.28%) Security Cleared
Quality Assurance & Compliance
1 12 (19.67%) Cyber Essentials
1 12 (19.67%) ISO/IEC 27001
System Software
1 18 (29.51%) Active Directory
1 18 (29.51%) Hyper-V
2 4 (6.56%) Firmware
2 4 (6.56%) Virtual Machines
2 4 (6.56%) VMware Infrastructure
Systems Management
1 29 (47.54%) Microsoft Intune
2 9 (14.75%) SCOM
3 5 (8.20%) SCCM
4 4 (6.56%) Failover Clustering
4 4 (6.56%) FortiGate
4 4 (6.56%) Microsoft Data Protection Manager
Vendors
1 34 (55.74%) Microsoft
2 19 (31.15%) Cisco
3 18 (29.51%) VMware
4 17 (27.87%) Citrix
5 12 (19.67%) Fortinet
6 9 (14.75%) Kaseya
7 7 (11.48%) ServiceNow
8 5 (8.20%) SolarWinds
9 4 (6.56%) Aruba
9 4 (6.56%) Barracuda Networks
9 4 (6.56%) Commvault
9 4 (6.56%) Veeam
10 2 (3.28%) SAP