Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Sheffield with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South Yorkshire > Sheffield
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 56 56 57
Rank change year-on-year 0 +1 -8
Permanent jobs citing SLA 21 32 49
As % of all permanent IT jobs advertised in Sheffield 2.60% 3.15% 3.78%
As % of the Quality Assurance & Compliance category 24.14% 25.40% 29.52%
Number of salaries quoted 14 22 44
Sheffield median annual salary £22,500 £29,250 £37,500
Median salary % change year-on-year -23.08% -22.00% +25.42%
10th Percentile £18,238 £21,000 £24,725
90th Percentile £26,725 £38,750 £47,250
South Yorkshire median annual salary £22,500 £28,000 £37,500
% change year-on-year -19.64% -25.33% +15.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Sheffield with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Sheffield
Permanent vacancies with a requirement for quality assurance or compliance skills 87 126 166
As % of all permanent IT jobs advertised in Sheffield 10.77% 12.39% 12.81%
Number of salaries quoted 71 90 131
Sheffield median annual salary £35,000 £37,500 £40,000
Median salary % change year-on-year -6.67% -6.25% +14.29%
10th Percentile £21,250 £22,375 £25,250
90th Percentile £57,500 £58,200 £57,500
South Yorkshire median annual salary £35,250 £37,500 £40,000
% change year-on-year -6.00% -6.25% +14.29%

SLA
Job Vacancy Trend in Sheffield

Job postings citing SLA as a percentage of all IT jobs advertised in Sheffield.

Job vacancy trend for SLA in Sheffield

SLA
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Sheffield.

Salary trend for SLA in Sheffield

SLA
Salary Histogram in Sheffield

The salary distribution of IT jobs citing SLA in Sheffield over the 6 months to 19 November 2017.

Salary histogram for SLA in Sheffield

For the 6 months to 19 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Sheffield region with a requirement for SLA.

1 7 (33.33%) Service Delivery
1 7 (33.33%) Microsoft Office
1 7 (33.33%) Windows
1 7 (33.33%) CCNA
1 7 (33.33%) Cisco Certification
2 6 (28.57%) Microsoft Certification
2 6 (28.57%) Office 365
3 5 (23.81%) Windows 8
3 5 (23.81%) Windows Server 2012
3 5 (23.81%) Computer Science
3 5 (23.81%) Windows Server 2008
3 5 (23.81%) Active Directory
3 5 (23.81%) MCSA
3 5 (23.81%) ITIL
3 5 (23.81%) TCP/IP
3 5 (23.81%) Cisco
3 5 (23.81%) Microsoft
3 5 (23.81%) Wi-Fi
3 5 (23.81%) Wireless
3 5 (23.81%) Windows 7
3 5 (23.81%) Windows Server
4 4 (19.05%) Windows 10
5 3 (14.29%) ITIL V3
5 3 (14.29%) Document Management
5 3 (14.29%) Service Management
5 3 (14.29%) Change Management
5 3 (14.29%) CCNP
5 3 (14.29%) Facilities Management
5 3 (14.29%) Problem Management
6 2 (9.52%) QA

SLA
Co-occurring IT Skills in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (33.33%) Microsoft Office
Cloud Services
1 6 (28.57%) Office 365
2 1 (4.76%) Microsoft Azure
2 1 (4.76%) Yammer
Communications & Networking
1 5 (23.81%) TCP/IP
1 5 (23.81%) Wi-Fi
1 5 (23.81%) Wireless
2 1 (4.76%) Skype
General
1 2 (9.52%) Banking
1 2 (9.52%) Law
1 2 (9.52%) Legal
1 2 (9.52%) Marketing
1 2 (9.52%) Military
2 1 (4.76%) Finance
2 1 (4.76%) Manufacturing
Job Titles
1 9 (42.86%) Support Engineer
2 5 (23.81%) 1st Line Engineer
2 5 (23.81%) 1st Line Support
2 5 (23.81%) 1st Line Support Engineer
2 5 (23.81%) Cisco Engineer
2 5 (23.81%) Cisco Support
2 5 (23.81%) Cisco Support Engineer
2 5 (23.81%) First Line Help Desk Support
2 5 (23.81%) Help Desk Engineer
2 5 (23.81%) Help Desk Support
2 5 (23.81%) Help Desk Support Engineer
3 2 (9.52%) Environment And Release Manager
3 2 (9.52%) Field Engineer
3 2 (9.52%) Release Manager
3 2 (9.52%) Service Manager
4 1 (4.76%) Field Service Engineer
4 1 (4.76%) Field Support Engineer
4 1 (4.76%) IT Manager
4 1 (4.76%) Relationships Manager
4 1 (4.76%) Team Leader
Miscellaneous
1 5 (23.81%) Computer Science
2 1 (4.76%) Data Centre
2 1 (4.76%) Driving Licence
2 1 (4.76%) Management Information System
Operating Systems
1 7 (33.33%) Windows
2 5 (23.81%) Windows 7
2 5 (23.81%) Windows 8
2 5 (23.81%) Windows Server
2 5 (23.81%) Windows Server 2008
2 5 (23.81%) Windows Server 2012
3 4 (19.05%) Windows 10
Processes & Methodologies
1 7 (33.33%) Service Delivery
2 5 (23.81%) ITIL
3 3 (14.29%) Change Management
3 3 (14.29%) Document Management
3 3 (14.29%) Facilities Management
3 3 (14.29%) ITIL V3
3 3 (14.29%) Problem Management
3 3 (14.29%) Service Management
4 2 (9.52%) Acceptance Criteria
4 2 (9.52%) Analytics
4 2 (9.52%) Configuration Management
4 2 (9.52%) Continuous Improvement
4 2 (9.52%) Direct Marketing
4 2 (9.52%) ITSM
4 2 (9.52%) Proactive Monitoring
4 2 (9.52%) Release Management
4 2 (9.52%) Stakeholder Management
4 2 (9.52%) Supplier Management
5 1 (4.76%) Mentoring
5 1 (4.76%) Proactive Management
Qualifications
1 7 (33.33%) CCNA
1 7 (33.33%) Cisco Certification
2 6 (28.57%) Microsoft Certification
3 5 (23.81%) MCSA
4 3 (14.29%) CCNP
5 1 (4.76%) DBS Check
5 1 (4.76%) ECDL
5 1 (4.76%) ITIL Certification
5 1 (4.76%) ITIL Foundation Certificate
5 1 (4.76%) MCDST
5 1 (4.76%) Six Sigma Black Belt
Quality Assurance & Compliance
1 2 (9.52%) QA
2 1 (4.76%) ISO 9001
System Software
1 5 (23.81%) Active Directory
Vendors
1 5 (23.81%) Cisco
1 5 (23.81%) Microsoft
2 2 (9.52%) CheckPoint
2 2 (9.52%) Equitrac
2 2 (9.52%) Xerox