Period
to 18 November 2017

The median annual salary for a 1st Line Support was £23,000 in advertised job vacancies in Slough during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Berkshire > Slough
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 71 - 100
Rank change year-on-year - +100 0
Permanent jobs requiring a 1st Line Support 2 0 6
As % of all permanent IT jobs advertised in Slough 0.29% - 0.45%
As % of the Job Titles category 0.30% - 0.47%
Number of salaries quoted 2 0 6
Slough median annual salary £23,000 - £22,500
10th Percentile £20,950 - £20,750
90th Percentile £24,650 - £42,500
Berkshire median annual salary £22,000 £22,500 £21,750
% change year-on-year -2.22% +3.45% +3.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Slough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Slough
Permanent vacancies in Slough with a recognized job title 664 786 1276
% of permanent IT jobs with a recognized job title 97.08% 94.81% 96.67%
Number of salaries quoted 584 695 1045
Slough median annual salary £42,500 £52,500 £50,000
Median salary % change year-on-year -19.05% +5.00% +14.94%
10th Percentile £27,500 £30,450 £26,250
90th Percentile £68,750 £80,000 £80,000
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

1st Line Support
Job Vacancy Trend in Slough

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Slough.

Job vacancy trend for 1st Line Support in Slough

1st Line Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Slough.

Salary trend for 1st Line Support in Slough

1st Line Support Skill Set
Top 16 Co-occurring IT Skills in Slough

For the 6 months to 18 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Slough region featuring 1st Line Support in the job title.

1 1 (50.00%) HTML
1 1 (50.00%) SQL
1 1 (50.00%) Microsoft
1 1 (50.00%) Apple
1 1 (50.00%) EPoS
1 1 (50.00%) Management Information System
1 1 (50.00%) Information Security
1 1 (50.00%) Mitel
1 1 (50.00%) Problem Management
1 1 (50.00%) Android
1 1 (50.00%) PABX
1 1 (50.00%) Spiceworks
1 1 (50.00%) Ticket Management
1 1 (50.00%) Customer-Centric Approach
1 1 (50.00%) Proactive Management
1 1 (50.00%) Customer-Centricity

1st Line Support Skill Set
Co-occurring IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) PABX
Libraries, Frameworks & Software Standards
1 1 (50.00%) HTML
Miscellaneous
1 1 (50.00%) EPoS
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Android
Processes & Methodologies
1 1 (50.00%) Customer-Centric Approach
1 1 (50.00%) Customer-Centricity
1 1 (50.00%) Information Security
1 1 (50.00%) Proactive Management
1 1 (50.00%) Problem Management
1 1 (50.00%) Ticket Management
Programming Languages
1 1 (50.00%) SQL
Vendors
1 1 (50.00%) Apple
1 1 (50.00%) Microsoft
1 1 (50.00%) Mitel
1 1 (50.00%) Spiceworks