2nd Line Support Engineer Jobs in Somerset

Second Line Support Engineer
South West > Somerset

The median Second Line Support Engineer salary in Somerset is £29,000 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 55 65 70
Rank change year-on-year +10 +5 -
Permanent jobs requiring a 2nd Line Support Engineer 6 1 3
As % of all permanent jobs advertised in Somerset 0.81% 0.17% 0.46%
As % of the Job Titles category 0.83% 0.21% 0.52%
Number of salaries quoted 6 1 3
10th Percentile - - £26,000
25th Percentile £28,500 - £27,500
Median annual salary (50th Percentile) £29,000 £32,000 £30,000
Median % change year-on-year -9.38% +6.67% -
75th Percentile £29,500 - -
90th Percentile £32,250 - -
South West median annual salary £33,500 £36,750 £30,000
% change year-on-year -8.84% +22.50% +8.11%

All Permanent IT Job Vacancies
Somerset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 721 478 576
% of permanent jobs with a recognized job title 97.43% 82.41% 88.34%
Number of salaries quoted 589 365 376
10th Percentile £25,228 £28,000 £27,375
25th Percentile £31,250 £35,000 £34,500
Median annual salary (50th Percentile) £45,000 £50,000 £45,000
Median % change year-on-year -10.00% +11.11% -
75th Percentile £57,000 £61,250 £62,500
90th Percentile £65,000 £70,600 £69,375
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

2nd Line Support Engineer
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Support Engineer in Somerset

2nd Line Support Engineer
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Somerset.

Salary trend for 2nd Line Support Engineer in Somerset

2nd Line Support Engineer
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Somerset region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Street - 1 £35,000 -
2nd Line Support Engineer
South West

2nd Line Support Engineer Skill Set
Top 22 Co-occurring Skills and Capabilities in Somerset

For the 6 months to 12 May 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring 2nd Line Support Engineer in the job title.

1 6 (100.00%) Microsoft Office
1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
1 6 (100.00%) Degree
2 5 (83.33%) MCP
2 5 (83.33%) DBS Check
2 5 (83.33%) Computer Science Degree
2 5 (83.33%) Problem-Solving
2 5 (83.33%) Social Skills
2 5 (83.33%) Customer Service
2 5 (83.33%) Onboarding
2 5 (83.33%) Computer Science
2 5 (83.33%) Network Security
2 5 (83.33%) Mac OS
2 5 (83.33%) Microsoft Certification
2 5 (83.33%) A+ Certification
3 1 (16.67%) Microsoft Exchange
3 1 (16.67%) ITIL
3 1 (16.67%) Service Management
3 1 (16.67%) Microsoft 365
3 1 (16.67%) Patch Management

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Applications
1 6 (100.00%) Microsoft Office
Cloud Services
1 1 (16.67%) Microsoft 365
Communications & Networking
1 5 (83.33%) Network Security
General
1 5 (83.33%) Social Skills
Miscellaneous
1 5 (83.33%) Onboarding
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Mac OS
Processes & Methodologies
1 5 (83.33%) Computer Science
1 5 (83.33%) Customer Service
1 5 (83.33%) Problem-Solving
2 1 (16.67%) ITIL
2 1 (16.67%) Patch Management
2 1 (16.67%) Service Management
Qualifications
1 6 (100.00%) Degree
2 5 (83.33%) A+ Certification
2 5 (83.33%) Computer Science Degree
2 5 (83.33%) DBS Check
2 5 (83.33%) MCP
2 5 (83.33%) Microsoft Certification
System Software
1 6 (100.00%) Active Directory
Vendors
1 6 (100.00%) Microsoft