2nd Line Support Engineer Job Trends in Somerset

Second Line Support Engineer
South West > Somerset

The median Second Line Support Engineer salary in Somerset is £32,500 per year, according to job vacancies posted during the 6 months leading to 19 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 56 49 45
Rank change year-on-year -7 -4 +37
Permanent jobs requiring a 2nd Line Support Engineer 3 1 1
As % of all permanent jobs in Somerset 0.53% 0.21% 0.29%
As % of the Job Titles category 0.58% 0.24% 0.30%
Number of salaries quoted 3 1 1
10th Percentile - - -
25th Percentile £31,250 £29,250 £41,250
Median annual salary (50th Percentile) £32,500 £30,500 £42,500
Median % change year-on-year +6.56% -28.24% +41.67%
75th Percentile £33,750 £31,750 £43,750
90th Percentile - - -
South West median annual salary £33,000 £33,500 £33,500
% change year-on-year -1.49% - -8.22%

All Permanent IT Job Vacancies
Somerset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 516 412 335
% of permanent jobs with a recognized job title 90.69% 86.19% 97.10%
Number of salaries quoted 280 175 275
10th Percentile £25,750 £29,750 £27,200
25th Percentile £30,000 £36,250 £32,500
Median annual salary (50th Percentile) £40,000 £50,000 £45,000
Median % change year-on-year -20.00% +11.11% -10.00%
75th Percentile £56,250 £60,000 £57,500
90th Percentile £70,000 £75,000 £69,500
South West median annual salary £48,500 £51,000 £52,500
% change year-on-year -4.90% -2.86% +5.00%

2nd Line Support Engineer
Job Vacancy Trend in Somerset

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Engineer' in the job title relative to all permanent IT jobs advertised in Somerset.

2nd Line Support Engineer job vacancy trend in Somerset

2nd Line Support Engineer
Salary Trend in Somerset

Salary distribution trend for 2nd Line Support Engineer job vacancies in Somerset.

Salary distribution trend for 2nd Line Support Engineer job vacancies in Somerset

2nd Line Support Engineer
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Somerset region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Taunton - 3 £32,500 -
2nd Line Support Engineer
South West

2nd Line Support Engineer Skill Set
Top 19 Co-Occurring Skills & Capabilities in Somerset

For the 6 months to 19 December 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring 2nd Line Support Engineer in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) AWS
1 3 (100.00%) Azure
1 3 (100.00%) DKIM
1 3 (100.00%) DMARC
1 3 (100.00%) Entra ID
1 3 (100.00%) Firewall
1 3 (100.00%) ITIL
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Microsoft Intune
1 3 (100.00%) Microsoft Office
1 3 (100.00%) PowerShell
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Process Improvement
1 3 (100.00%) SharePoint
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server

2nd Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Somerset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) AWS
1 3 (100.00%) Azure
1 3 (100.00%) Entra ID
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) DKIM
1 3 (100.00%) DMARC
1 3 (100.00%) Firewall
General
1 3 (100.00%) Social Skills
Miscellaneous
1 3 (100.00%) Driving Licence
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Process Improvement
Programming Languages
1 3 (100.00%) PowerShell
System Software
1 3 (100.00%) Active Directory
Systems Management
1 3 (100.00%) Microsoft Intune
Vendors
1 3 (100.00%) Microsoft