Period
to 22 November 2017

The median annual salary for a 3rd Line Support was £33,000 in advertised job vacancies in Somerset during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South West > Somerset
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 108 108 102
Rank change year-on-year 0 -6 +11
Permanent jobs requiring a 3rd Line Support 10 2 11
As % of all permanent IT jobs advertised in Somerset 0.75% 0.15% 0.89%
As % of the Job Titles category 0.77% 0.15% 0.91%
Number of salaries quoted 10 7 11
Somerset median annual salary £33,000 £29,500 £33,000
Median salary % change year-on-year +11.86% -10.61% +11.86%
10th Percentile £27,975 £27,250 £30,500
90th Percentile £36,240 £34,050 £41,250
South West median annual salary £35,000 £33,500 £32,500
% change year-on-year +4.48% +3.08% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1300 1297 1213
% of permanent IT jobs with a recognized job title 97.01% 97.01% 98.14%
Number of salaries quoted 1076 1111 1051
Somerset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,000 £24,250 £23,500
90th Percentile £58,750 £57,500 £53,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

3rd Line Support
Job Vacancy Trend in Somerset

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for 3rd Line Support in Somerset

3rd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Somerset.

Salary trend for 3rd Line Support in Somerset

3rd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Somerset region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -5 8 £33,000 +11.86%
Taunton - 1 £31,000 -
3rd Line Support
South West

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 22 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring 3rd Line Support in the job title.

1 6 (60.00%) VMware Infrastructure
1 6 (60.00%) VMware
1 6 (60.00%) Active Directory
1 6 (60.00%) MS Exchange
1 6 (60.00%) Microsoft
2 5 (50.00%) Linux
2 5 (50.00%) ITIL
2 5 (50.00%) Microsoft Azure
2 5 (50.00%) Amazon AWS
2 5 (50.00%) Office 365
3 4 (40.00%) Driving Licence
3 4 (40.00%) vCenter Server
3 4 (40.00%) vSphere
3 4 (40.00%) Microsoft Office
4 3 (30.00%) Unix
4 3 (30.00%) Windows
4 3 (30.00%) IPv4
4 3 (30.00%) IPv6
4 3 (30.00%) Mobile Computing
4 3 (30.00%) NGN
4 3 (30.00%) Network Design
4 3 (30.00%) Network Planning
5 2 (20.00%) Windows Server 2012
5 2 (20.00%) Windows Server
5 2 (20.00%) SAN
6 1 (10.00%) Hitachi
6 1 (10.00%) CheckPoint
6 1 (10.00%) NetScreen
6 1 (10.00%) HP
6 1 (10.00%) Citrix

3rd Line Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) MS Exchange
2 1 (10.00%) Apache
2 1 (10.00%) Exchange Server 2013
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 5 (50.00%) Amazon AWS
1 5 (50.00%) Microsoft Azure
1 5 (50.00%) Office 365
Communications & Networking
1 3 (30.00%) IPv4
1 3 (30.00%) IPv6
1 3 (30.00%) NGN
2 2 (20.00%) SAN
3 1 (10.00%) DHCP
3 1 (10.00%) DNS
3 1 (10.00%) Firewall
3 1 (10.00%) NetScreen
Database & Business Intelligence
1 1 (10.00%) MySQL
Development Applications
1 1 (10.00%) Bugzilla
1 1 (10.00%) Git (software)
1 1 (10.00%) PEAR
1 1 (10.00%) PHPUnit
1 1 (10.00%) Subversion
1 1 (10.00%) Trac
Libraries, Frameworks & Software Standards
1 1 (10.00%) Ajax
1 1 (10.00%) AngularJS
1 1 (10.00%) CSS
1 1 (10.00%) HTML
1 1 (10.00%) jQuery
1 1 (10.00%) LAMP
1 1 (10.00%) Node.js
1 1 (10.00%) React
Miscellaneous
1 4 (40.00%) Driving Licence
2 3 (30.00%) Mobile Computing
3 1 (10.00%) Analytical Skills
Operating Systems
1 5 (50.00%) Linux
2 3 (30.00%) Unix
2 3 (30.00%) Windows
3 2 (20.00%) Windows Server
3 2 (20.00%) Windows Server 2012
4 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 5 (50.00%) ITIL
2 3 (30.00%) Network Design
2 3 (30.00%) Network Planning
3 1 (10.00%) Agile Software Development
3 1 (10.00%) Business Continuity
3 1 (10.00%) DevOps
3 1 (10.00%) ITIL V3
3 1 (10.00%) Mentoring
3 1 (10.00%) Open Source
3 1 (10.00%) People Management
3 1 (10.00%) Risk Management
3 1 (10.00%) Scrum
3 1 (10.00%) Software Engineering
Programming Languages
1 1 (10.00%) PHP
1 1 (10.00%) PowerShell
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) MCSE
1 1 (10.00%) Microsoft Certification
System Software
1 6 (60.00%) Active Directory
1 6 (60.00%) VMware Infrastructure
2 4 (40.00%) vSphere
3 1 (10.00%) Hyper-V
Systems Management
1 4 (40.00%) vCenter Server
Vendors
1 6 (60.00%) Microsoft
1 6 (60.00%) VMware
2 1 (10.00%) CheckPoint
2 1 (10.00%) Cisco
2 1 (10.00%) Citrix
2 1 (10.00%) Hitachi
2 1 (10.00%) HP
2 1 (10.00%) Juniper