3rd Line Support Jobs in the South West

Third Line Support
England > South West

The median Third Line Support salary in the South West is £46,000 per year, according to job vacancies posted during the 6 months leading to 16 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jul 2025
Same period 2024 Same period 2023
Rank 161 242 247
Rank change year-on-year +81 +5 +73
Permanent jobs requiring a 3rd Line Support 27 41 10
As % of all permanent jobs advertised in the South West 0.69% 0.41% 0.16%
As % of the Job Titles category 0.74% 0.43% 0.17%
Number of salaries quoted 27 34 8
10th Percentile - - £30,200
25th Percentile £37,500 £36,250 £32,000
Median annual salary (50th Percentile) £46,000 £43,750 £35,000
Median % change year-on-year +5.14% +25.00% -6.67%
75th Percentile £50,250 £51,750 £38,750
90th Percentile £58,750 £52,275 £39,800
England median annual salary £44,000 £40,000 £40,000
% change year-on-year +10.00% - -5.88%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,645 9,643 5,723
% of permanent jobs with a recognized job title 92.63% 96.06% 89.87%
Number of salaries quoted 2,313 6,991 3,824
10th Percentile £26,250 £28,125 £30,000
25th Percentile £32,500 £37,199 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £52,500
Median % change year-on-year - -4.76% +5.00%
75th Percentile £63,750 £65,000 £68,750
90th Percentile £80,000 £77,500 £80,000
England median annual salary £55,000 £52,900 £60,000
% change year-on-year +3.97% -11.83% -

3rd Line Support
Job Vacancy Trend in the South West

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 3rd Line Support in the South West

3rd Line Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing 3rd Line Support in the South West.

Salary trend for 3rd Line Support in the South West

3rd Line Support
Salary Histogram in the South West

Salary distribution for jobs citing 3rd Line Support in the South West over the 6 months to 16 July 2025.

Salary histogram for 3rd Line Support in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 6 months to 16 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Somerset +25 11 £40,000 -11.11% 1
Bristol +77 10 £53,000 +51.43% 4
Devon +22 3 £46,000 +22.67%
Cornwall - 2 £50,000 -
Dorset +29 1 £39,000 -2.50% 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 16 July 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring 3rd Line Support in the job title.

1 26 (96.30%) Microsoft
1 26 (96.30%) Active Directory
1 26 (96.30%) Firewall
2 25 (92.59%) Windows
2 25 (92.59%) PowerShell
3 22 (81.48%) Windows Server
4 21 (77.78%) DHCP
4 21 (77.78%) DNS
5 20 (74.07%) IIS
6 18 (66.67%) Azure
6 18 (66.67%) Microsoft 365
7 17 (62.96%) Microsoft Intune
8 15 (55.56%) VoIP
8 15 (55.56%) WAN
9 13 (48.15%) ITIL
10 12 (44.44%) Social Skills
10 12 (44.44%) LAN
10 12 (44.44%) VPN
10 12 (44.44%) VLAN
11 11 (40.74%) Disaster Recovery
11 11 (40.74%) Linux
11 11 (40.74%) Amazon RDS
11 11 (40.74%) Cybersecurity
12 10 (37.04%) Windows Server 2016
12 10 (37.04%) Windows Server 2019
12 10 (37.04%) SQL
12 10 (37.04%) ADSL
13 9 (33.33%) PKI
13 9 (33.33%) WSUS
13 9 (33.33%) Law

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (74.07%) IIS
2 2 (7.41%) Microsoft Exchange
3 1 (3.70%) SharePoint
Applications
1 5 (18.52%) Microsoft Office
Cloud Services
1 18 (66.67%) Azure
1 18 (66.67%) Microsoft 365
2 6 (22.22%) Entra ID
3 5 (18.52%) AWS
4 1 (3.70%) OneDrive
Communications & Networking
1 26 (96.30%) Firewall
2 21 (77.78%) DHCP
2 21 (77.78%) DNS
3 15 (55.56%) VoIP
3 15 (55.56%) WAN
4 12 (44.44%) LAN
4 12 (44.44%) VLAN
4 12 (44.44%) VPN
5 10 (37.04%) ADSL
6 9 (33.33%) Internet
6 9 (33.33%) Kerberos
7 5 (18.52%) SD-WAN
8 3 (11.11%) Wi-Fi
9 2 (7.41%) Remote Desktop
9 2 (7.41%) SSL
10 1 (3.70%) Cisco IOS
10 1 (3.70%) IPsec
10 1 (3.70%) TCP/IP
10 1 (3.70%) Wireless
Database & Business Intelligence
1 11 (40.74%) Amazon RDS
2 2 (7.41%) SQL Server
General
1 12 (44.44%) Social Skills
2 9 (33.33%) Law
3 6 (22.22%) Manufacturing
4 4 (14.81%) Electronics
5 3 (11.11%) Aerospace
5 3 (11.11%) Automotive
6 1 (3.70%) Documentation Skills
6 1 (3.70%) Finance
6 1 (3.70%) Marketing
6 1 (3.70%) Public Sector
6 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (33.33%) LDAP
Miscellaneous
1 9 (33.33%) PKI
2 5 (18.52%) Video Conferencing
3 3 (11.11%) FMCG
3 3 (11.11%) IoT
3 3 (11.11%) Operational Technology
3 3 (11.11%) Renewable Energy
4 1 (3.70%) Clustering
4 1 (3.70%) Driving Licence
Operating Systems
1 25 (92.59%) Windows
2 22 (81.48%) Windows Server
3 11 (40.74%) Linux
4 10 (37.04%) Windows Server 2016
4 10 (37.04%) Windows Server 2019
5 9 (33.33%) Windows 10
6 1 (3.70%) Mac OS
Processes & Methodologies
1 13 (48.15%) ITIL
2 11 (40.74%) Cybersecurity
2 11 (40.74%) Disaster Recovery
3 9 (33.33%) Continuous Improvement
3 9 (33.33%) Data Loss Prevention
4 5 (18.52%) Collaborative Working
4 5 (18.52%) Project Delivery
4 5 (18.52%) Project Planning
5 3 (11.11%) Enterprise Architecture
6 1 (3.70%) Coaching
6 1 (3.70%) Digital Marketing
6 1 (3.70%) Infrastructure Engineering
6 1 (3.70%) IT Strategy
6 1 (3.70%) Mentoring
6 1 (3.70%) Migration
6 1 (3.70%) Problem-Solving
6 1 (3.70%) Programme Management
6 1 (3.70%) Server Building
6 1 (3.70%) Server Management
6 1 (3.70%) Time Management
Programming Languages
1 25 (92.59%) PowerShell
2 10 (37.04%) SQL
3 9 (33.33%) VB
Qualifications
1 5 (18.52%) A+ Certification
1 5 (18.52%) Microsoft Certification
1 5 (18.52%) Network+ Certification
2 1 (3.70%) ACMT
2 1 (3.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (33.33%) SLA
2 1 (3.70%) Cyber Essentials
System Software
1 26 (96.30%) Active Directory
2 3 (11.11%) Hyper-V
3 2 (7.41%) VMware Infrastructure
4 1 (3.70%) Docker
4 1 (3.70%) Virtual Machines
4 1 (3.70%) VMware ESXi
Systems Management
1 17 (62.96%) Microsoft Intune
2 9 (33.33%) WSUS
3 3 (11.11%) SCCM
4 1 (3.70%) Autotask
4 1 (3.70%) Kubernetes
4 1 (3.70%) vCenter Server
Vendors
1 26 (96.30%) Microsoft
2 6 (22.22%) Cisco
3 5 (18.52%) Aruba
3 5 (18.52%) Fortinet
3 5 (18.52%) Okta
4 2 (7.41%) Citrix
4 2 (7.41%) VMware
5 1 (3.70%) Apple
5 1 (3.70%) Datto
5 1 (3.70%) Oracle
5 1 (3.70%) SAP
5 1 (3.70%) Sophos
5 1 (3.70%) Veeam