Period
to 21 November 2017

The median annual salary for a CRM Analyst was £40,000 in advertised job vacancies in the South East during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
England > South East
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 447 543 594
Rank change year-on-year +96 +51 -35
Permanent jobs requiring a CRM Analyst 99 47 56
As % of all permanent IT jobs advertised in the South East 0.32% 0.13% 0.13%
As % of the Job Titles category 0.33% 0.14% 0.14%
Number of salaries quoted 74 42 45
South East median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +8.43%
10th Percentile £26,625 £30,000 £26,250
90th Percentile £58,750 £55,000 £67,500
England median annual salary £42,500 £44,000 £42,500
% change year-on-year -3.41% +3.53% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29763 33916 41254
% of permanent IT jobs with a recognized job title 96.61% 96.98% 96.88%
Number of salaries quoted 24844 28453 34418
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

CRM Analyst
Job Vacancy Trend in the South East

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM Analyst in the South East

CRM Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst in the South East.

Salary trend for CRM Analyst in the South East

CRM Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing CRM Analyst in the South East over the 6 months to 21 November 2017.

Salary histogram for CRM Analyst in the South East

CRM Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the South East region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +35 40 £55,000 +22.22% 1
Thames Valley +52 20 £37,000 -12.94% 1
East Sussex - 17 £40,000 - 1
West Sussex -3 14 £42,500 +6.25% 1
Berkshire +45 9 £25,500 -32.89% 1
Oxfordshire - 8 £40,000 -
Hampshire +12 4 - -
Kent +23 3 £27,500 -50.00%
Buckinghamshire +6 3 £34,000 -20.00%
Middlesex - 1 - -
CRM Analyst
England

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 21 November 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring CRM Analyst in the job title.

1 99 (100.00%) CRM
2 42 (42.42%) Dynamics CRM
3 28 (28.28%) Data Analysis
4 25 (25.25%) Microsoft
4 25 (25.25%) Salesforce.com
5 20 (20.20%) PRINCE2
6 19 (19.19%) SAP
6 19 (19.19%) Finance
6 19 (19.19%) Business Analysis
7 17 (17.17%) SQL
7 17 (17.17%) Acceptance Criteria
8 15 (15.15%) PRINCE
8 15 (15.15%) UML
8 15 (15.15%) Use Case
8 15 (15.15%) Test Management
8 15 (15.15%) Manual Testing
8 15 (15.15%) Test Automation
8 15 (15.15%) Test Strategy
9 12 (12.12%) Analytical Skills
9 12 (12.12%) Degree
10 11 (11.11%) Coaching
10 11 (11.11%) Microsoft Excel
11 10 (10.10%) MS Access
11 10 (10.10%) ABAP
11 10 (10.10%) Legal
11 10 (10.10%) Migration
11 10 (10.10%) Risk Management
11 10 (10.10%) Data Migration
11 10 (10.10%) Business Development
11 10 (10.10%) LSMW

CRM Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.06%) SharePoint
Applications
1 11 (11.11%) Microsoft Excel
2 1 (1.01%) Microsoft PowerPoint
Business Applications
1 42 (42.42%) Dynamics CRM
2 5 (5.05%) SAP CRM
3 4 (4.04%) NetSuite
3 4 (4.04%) SAP Hybris
4 1 (1.01%) Adobe Campaign
4 1 (1.01%) Infor CRM
4 1 (1.01%) Oracle CRM
4 1 (1.01%) Unica
Cloud Services
1 7 (7.07%) iPaaS
2 5 (5.05%) SaaS
3 1 (1.01%) Boomi
3 1 (1.01%) Microsoft Azure
3 1 (1.01%) Office 365
Database & Business Intelligence
1 10 (10.10%) MS Access
2 1 (1.01%) Big Data
2 1 (1.01%) SQL Server
Development Applications
1 10 (10.10%) LSMW
General
1 19 (19.19%) Finance
2 10 (10.10%) Legal
3 5 (5.05%) Marketing
4 4 (4.04%) Back Office
5 1 (1.01%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.04%) COM
2 1 (1.01%) Web Services
2 1 (1.01%) XML
Miscellaneous
1 12 (12.12%) Analytical Skills
2 6 (6.06%) Computer Science
3 4 (4.04%) PMI
Operating Systems
1 1 (1.01%) Windows
Processes & Methodologies
1 99 (100.00%) CRM
2 28 (28.28%) Data Analysis
3 20 (20.20%) PRINCE2
4 19 (19.19%) Business Analysis
5 17 (17.17%) Acceptance Criteria
6 15 (15.15%) Manual Testing
6 15 (15.15%) PRINCE
6 15 (15.15%) Test Automation
6 15 (15.15%) Test Management
6 15 (15.15%) Test Strategy
6 15 (15.15%) UML
6 15 (15.15%) Use Case
7 11 (11.11%) Coaching
8 10 (10.10%) Business Development
8 10 (10.10%) Data Migration
8 10 (10.10%) Migration
8 10 (10.10%) Risk Identification and Mitigation
8 10 (10.10%) Risk Management
9 9 (9.09%) Mentoring
10 8 (8.08%) Agile Software Development
Programming Languages
1 17 (17.17%) SQL
2 10 (10.10%) ABAP
3 7 (7.07%) PHP
4 4 (4.04%) Apex Code
5 3 (3.03%) T-SQL
6 2 (2.02%) VBA
7 1 (1.01%) Java
7 1 (1.01%) JavaScript
Qualifications
1 12 (12.12%) Degree
2 4 (4.04%) PMI Certification
Quality Assurance & Compliance
1 1 (1.01%) Sarbanes-Oxley
1 1 (1.01%) SLA
System Software
1 5 (5.05%) Active Directory
Vendors
1 25 (25.25%) Microsoft
1 25 (25.25%) Salesforce.com
2 19 (19.19%) SAP
3 7 (7.07%) MuleSoft
4 6 (6.06%) Remedy
5 4 (4.04%) hybris
6 2 (2.02%) Pega
7 1 (1.01%) Aprimo
7 1 (1.01%) Chordiant
7 1 (1.01%) Dell
7 1 (1.01%) Oracle
7 1 (1.01%) Tagetik
7 1 (1.01%) Teradata