Period
to 24 November 2017

The median annual salary for a CRM Analyst was £44,000 in advertised job vacancies in England during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
UK > England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 841 900 979
Rank change year-on-year +59 +79 -170
Permanent jobs requiring a CRM Analyst 324 312 314
As % of all permanent IT jobs advertised in England 0.19% 0.17% 0.15%
As % of the Job Titles category 0.20% 0.18% 0.16%
Number of salaries quoted 267 260 263
England median annual salary £44,000 £42,750 £42,500
Median salary % change year-on-year +2.92% +0.59% -
10th Percentile £30,500 £26,250 £25,750
90th Percentile £65,500 £63,750 £67,250
UK median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 161568 172325 198595
% of permanent IT jobs with a recognized job title 95.73% 96.50% 96.51%
Number of salaries quoted 130662 145385 166655
England median annual salary £50,000 £47,500 £46,500
Median salary % change year-on-year +5.26% +2.15% +3.33%
10th Percentile £27,500 £27,250 £26,375
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

CRM Analyst
Job Vacancy Trend in England

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM Analyst in England

CRM Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst in England.

Salary trend for CRM Analyst in England

CRM Analyst
Salary Histogram in England

The salary distribution of IT jobs citing CRM Analyst in England over the 6 months to 24 November 2017.

Salary histogram for CRM Analyst in England

CRM Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 173 £48,000 +1.05% 5
South East +107 99 £40,000 -5.88% 2
North of England +13 25 £35,000 - 3
Midlands +31 17 £35,000 +27.27% 1
West Midlands +13 14 £35,000 +27.27% 1
North West -15 13 £35,000 -9.68% 1
Yorkshire +19 12 £33,750 +1.50% 2
East of England -7 8 £47,500 +40.74%
East Midlands +33 3 £35,000 +16.67%
South West - 2 £45,000 -
CRM Analyst
UK

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 November 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring CRM Analyst in the job title.

1 324 (100.00%) CRM
2 160 (49.38%) Dynamics CRM
3 116 (35.80%) Microsoft
4 94 (29.01%) SQL
4 94 (29.01%) Finance
5 85 (26.23%) Salesforce.com
6 78 (24.07%) Business Analysis
7 66 (20.37%) Data Analysis
8 59 (18.21%) Marketing
9 51 (15.74%) Microsoft Excel
10 46 (14.20%) Analytical Skills
11 45 (13.89%) User Acceptance Testing
11 45 (13.89%) Agile Software Development
12 44 (13.58%) Test Automation
13 38 (11.73%) Acceptance Criteria
13 38 (11.73%) Degree
14 36 (11.11%) Asset Management
15 33 (10.19%) Business Intelligence
16 30 (9.26%) SAP
17 29 (8.95%) User Stories
18 27 (8.33%) Analytics
19 26 (8.02%) Document Management
20 24 (7.41%) Data Management
20 24 (7.41%) Retail
20 24 (7.41%) QA
21 23 (7.10%) Banking
21 23 (7.10%) ITIL
22 22 (6.79%) SharePoint
22 22 (6.79%) Mathematics
22 22 (6.79%) Business Process Modelling

CRM Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.79%) SharePoint
2 11 (3.40%) SAS
3 9 (2.78%) SharePoint 2010
4 7 (2.16%) MS Exchange
5 2 (0.62%) BizTalk Server
5 2 (0.62%) Confluence
6 1 (0.31%) Adobe Experience Manager
6 1 (0.31%) CMS
6 1 (0.31%) IIS
Applications
1 51 (15.74%) Microsoft Excel
2 14 (4.32%) Microsoft Office
3 12 (3.70%) Microsoft PowerPoint
4 6 (1.85%) SPSS
5 5 (1.54%) MS Visio
5 5 (1.54%) SPSS Modeler
6 3 (0.93%) Chatbot
7 1 (0.31%) Microsoft Project
7 1 (0.31%) Spreadsheet
Business Applications
1 160 (49.38%) Dynamics CRM
2 10 (3.09%) Adobe Campaign
2 10 (3.09%) Salesforce.com CRM
3 6 (1.85%) SAP CRM
4 5 (1.54%) NetSuite
5 4 (1.23%) Siebel CRM
6 3 (0.93%) Dynamics AX
6 3 (0.93%) Oracle CRM
6 3 (0.93%) SAP Hybris
7 2 (0.62%) Eloqua
7 2 (0.62%) Raiser's Edge
8 1 (0.31%) Dynamics NAV
8 1 (0.31%) FastStats
8 1 (0.31%) Infor CRM
8 1 (0.31%) Oracle EBS
8 1 (0.31%) Unica
Cloud Services
1 19 (5.86%) Dynamics 365
2 10 (3.09%) Office 365
3 9 (2.78%) Google Analytics
4 8 (2.47%) Salesforce Service Cloud
5 7 (2.16%) iPaaS
6 6 (1.85%) Force.com
6 6 (1.85%) SaaS
7 1 (0.31%) Adobe Analytics
7 1 (0.31%) Boomi
7 1 (0.31%) Google Tag Manager
7 1 (0.31%) Microsoft Azure
7 1 (0.31%) Yammer
Communications & Networking
1 2 (0.62%) SMS
2 1 (0.31%) Extranet
Database & Business Intelligence
1 13 (4.01%) SQL Server
2 11 (3.40%) MS Access
2 11 (3.40%) Power BI
3 7 (2.16%) BusinessObjects
3 7 (2.16%) Data Warehouse
4 5 (1.54%) Data Mining
4 5 (1.54%) SQL Server Reporting Services
5 4 (1.23%) PowerPivot
6 3 (0.93%) Blockchain
6 3 (0.93%) Relational Database
7 2 (0.62%) SQL Server Integration Services
8 1 (0.31%) Big Data
8 1 (0.31%) Looker
8 1 (0.31%) Oracle BI EE
8 1 (0.31%) QlikView
8 1 (0.31%) SQL Server Analysis Services
Development Applications
1 11 (3.40%) LSMW
2 5 (1.54%) JIRA
2 5 (1.54%) Selenium
3 3 (0.93%) Git (software)
3 3 (0.93%) Jenkins
3 3 (0.93%) Talend Open Studio
4 2 (0.62%) WebDriver
4 2 (0.62%) Zephyr
5 1 (0.31%) Team Foundation Server
General
1 94 (29.01%) Finance
2 59 (18.21%) Marketing
3 24 (7.41%) Retail
4 23 (7.10%) Banking
5 16 (4.94%) Legal
6 8 (2.47%) Investment Banking
7 6 (1.85%) Advertising
8 4 (1.23%) Back Office
8 4 (1.23%) Financial Institution
8 4 (1.23%) Games
9 1 (0.31%) Law
9 1 (0.31%) Manufacturing
9 1 (0.31%) Music Industry
9 1 (0.31%) Private Banking
9 1 (0.31%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (4.32%) Web Services
2 10 (3.09%) .NET
3 7 (2.16%) HTML
4 6 (1.85%) Mason
4 6 (1.85%) SOAP
4 6 (1.85%) Visualforce
5 4 (1.23%) COM
5 4 (1.23%) jQuery
6 3 (0.93%) ASP.NET
7 2 (0.62%) .NET Framework
7 2 (0.62%) XML
8 1 (0.31%) AngularJS
8 1 (0.31%) CSS
8 1 (0.31%) Oracle Fusion
Miscellaneous
1 46 (14.20%) Analytical Skills
2 8 (2.47%) Computer Science
2 8 (2.47%) Online Banking
3 5 (1.54%) Data Structures
3 5 (1.54%) PMI
4 4 (1.23%) Analytical Mindset
4 4 (1.23%) Fintech
5 3 (0.93%) Enterprise Software
5 3 (0.93%) Equities
5 3 (0.93%) Management Information System
5 3 (0.93%) User Experience
6 2 (0.62%) EPoS
6 2 (0.62%) iPad
7 1 (0.31%) Data Centre
7 1 (0.31%) Mobile App
7 1 (0.31%) Mobile Games
7 1 (0.31%) Reinsurance
7 1 (0.31%) Social Media
7 1 (0.31%) Virtual Team
Operating Systems
1 4 (1.23%) Windows
2 2 (0.62%) Windows Server
3 1 (0.31%) Windows 7
3 1 (0.31%) Windows Server 2012
Processes & Methodologies
1 324 (100.00%) CRM
2 78 (24.07%) Business Analysis
3 66 (20.37%) Data Analysis
4 45 (13.89%) Agile Software Development
4 45 (13.89%) User Acceptance Testing
5 44 (13.58%) Test Automation
6 38 (11.73%) Acceptance Criteria
7 36 (11.11%) Asset Management
8 33 (10.19%) Business Intelligence
9 29 (8.95%) User Stories
10 27 (8.33%) Analytics
11 26 (8.02%) Document Management
12 24 (7.41%) Data Management
13 23 (7.10%) ITIL
14 22 (6.79%) Business Process Modelling
14 22 (6.79%) Mathematics
15 21 (6.48%) Mentoring
15 21 (6.48%) PRINCE2
16 20 (6.17%) Manual Testing
16 20 (6.17%) Workflow
Programming Languages
1 94 (29.01%) SQL
2 13 (4.01%) JavaScript
3 11 (3.40%) ABAP
4 10 (3.09%) Apex Code
5 8 (2.47%) C#
6 6 (1.85%) Java
6 6 (1.85%) PHP
6 6 (1.85%) R
6 6 (1.85%) SOQL
6 6 (1.85%) SOSL
7 5 (1.54%) C
7 5 (1.54%) T-SQL
7 5 (1.54%) VB
8 4 (1.23%) Python
8 4 (1.23%) VBA
Qualifications
1 38 (11.73%) Degree
2 7 (2.16%) ISEB
3 5 (1.54%) PMI Certification
4 3 (0.93%) Computer Science Degree
4 3 (0.93%) ISTQB
4 3 (0.93%) Numerate Degree
5 2 (0.62%) Microsoft Certification
6 1 (0.31%) MCTS
Quality Assurance & Compliance
1 24 (7.41%) QA
2 7 (2.16%) Data Quality
3 4 (1.23%) SLA
4 2 (0.62%) GDPR
4 2 (0.62%) MiFID
5 1 (0.31%) Actionable Recommendations
5 1 (0.31%) PMBOK
5 1 (0.31%) Sarbanes-Oxley
System Software
1 5 (1.54%) Active Directory
2 1 (0.31%) XenDesktop
Systems Management
1 1 (0.31%) Systems Management Server (SMS)
Vendors
1 116 (35.80%) Microsoft
2 85 (26.23%) Salesforce.com
3 30 (9.26%) SAP
4 19 (5.86%) Oracle
5 15 (4.63%) Tableau
6 14 (4.32%) Siebel
7 11 (3.40%) Adobe
8 9 (2.78%) Google
9 8 (2.47%) Cognos
9 8 (2.47%) MuleSoft
10 7 (2.16%) Marketo
11 6 (1.85%) Birst
11 6 (1.85%) Remedy
12 5 (1.54%) Capita
12 5 (1.54%) IBM
12 5 (1.54%) Omniture
13 4 (1.23%) Informatica
13 4 (1.23%) Salesforce Marketing Cloud
14 3 (0.93%) hybris
14 3 (0.93%) Talend