The median annual salary for a Help Desk Support Technician was £25,000 in advertised job vacancies in the South East during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support Technician
England / South East
Rank 391 438 444
Rank change year-on-year +47 +6  
Permanent jobs requiring a Help Desk Support Technician 5 18 12
As % of all permanent IT jobs advertised in the South East 0.033% 0.094% 0.059%
As % of the Job Titles category 0.035% 0.097% 0.061%
Number of salaries quoted 5 18 8
Median salary £25,000 £19,315 £20,000
Median salary % change year-on-year +29.43% -3.42%  
90% offered a salary of more than £21,800 £18,500 £18,850
10% offered a salary of more than £25,600 £21,210 £25,000
UK excluding London median salary £21,000 £20,000 £19,250
% change year-on-year +5.00% +3.89%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14420 18572 19803
As % of all permanent IT job vacancies advertised in the South East 96.53% 96.67% 96.99%
Number of salaries quoted 12035 15864 15976
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support Technician
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Support Technician in the job title.

Job vacancy trend for Help Desk Support Technician in the South East

Help Desk Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician in the South East.

Salary trend for Help Desk Support Technician in the South East

Help Desk Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the South East region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +38 3 £25,000 +25.00%
Hampshire - 2 £23,000 - 1
Help Desk Support Technician
England

Help Desk Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 March 2017, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support Technician in the job title.

1 6 (60.00%) Microsoft
1 6 (60.00%) MS Office
1 6 (60.00%) Windows
2 5 (50.00%) Active Directory
3 4 (40.00%) Service Delivery
3 4 (40.00%) MS Exchange
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) Windows Server
4 3 (30.00%) Hyper-V
4 3 (30.00%) SCCM
4 3 (30.00%) MCSE
4 3 (30.00%) MCSA
4 3 (30.00%) MCP
4 3 (30.00%) Microsoft Certification
4 3 (30.00%) WebEx
5 2 (20.00%) Telecoms
5 2 (20.00%) CCTV
5 2 (20.00%) Performance Monitoring
6 1 (10.00%) Network Monitoring
6 1 (10.00%) RedPrairie
6 1 (10.00%) Exchange Server 2010
6 1 (10.00%) Change Control
6 1 (10.00%) Root Cause Analysis
6 1 (10.00%) Office 365
6 1 (10.00%) ServiceNow
6 1 (10.00%) JIRA
6 1 (10.00%) LANDesk
6 1 (10.00%) Time Management
6 1 (10.00%) Polycom

Help Desk Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) MS Exchange
2 1 (10.00%) Exchange Server 2010
Applications
1 6 (60.00%) MS Office
2 1 (10.00%) MS Excel
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) LAN
1 4 (40.00%) WAN
2 3 (30.00%) WebEx
3 1 (10.00%) DHCP
3 1 (10.00%) DNS
3 1 (10.00%) Internet
3 1 (10.00%) IPsec
3 1 (10.00%) IPv4
3 1 (10.00%) VPN
Development Applications
1 1 (10.00%) JIRA
General
1 2 (20.00%) Telecoms
2 1 (10.00%) Finance
2 1 (10.00%) Publishing
Miscellaneous
1 2 (20.00%) CCTV
2 1 (10.00%) AS400
2 1 (10.00%) Chip and PIN
Operating Systems
1 6 (60.00%) Windows
2 4 (40.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) Service Delivery
2 2 (20.00%) Performance Monitoring
3 1 (10.00%) Business Continuity
3 1 (10.00%) CAD
3 1 (10.00%) Change Control
3 1 (10.00%) Network Monitoring
3 1 (10.00%) Root Cause Analysis
3 1 (10.00%) Service Management
3 1 (10.00%) Time Management
Programming Languages
1 1 (10.00%) C
Qualifications
1 3 (30.00%) MCP
1 3 (30.00%) MCSA
1 3 (30.00%) MCSE
1 3 (30.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 5 (50.00%) Active Directory
2 3 (30.00%) Hyper-V
Systems Management
1 3 (30.00%) SCCM
Vendors
1 6 (60.00%) Microsoft
2 1 (10.00%) Apple
2 1 (10.00%) Cisco
2 1 (10.00%) Citrix
2 1 (10.00%) LANDesk
2 1 (10.00%) Polycom
2 1 (10.00%) RedPrairie
2 1 (10.00%) Remedy
2 1 (10.00%) SAP
2 1 (10.00%) ServiceNow
2 1 (10.00%) VMware
Portsmouth, Hampshire
Rullion
Salary: £18000 - £22000 per annum
Posted: 2 days ago