Help Desk Support Technician Jobs in England

Help Desk Support Technician
UK > England

The median Help Desk Support Technician salary in England is £24,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 820 953 1114
Rank change year-on-year +133 +161 -272
Permanent jobs requiring a Help Desk Support Technician 12 3 14
As % of all permanent jobs advertised in England 0.014% 0.003% 0.011%
As % of the Job Titles category 0.015% 0.003% 0.011%
Number of salaries quoted 12 3 14
10th Percentile £19,750 £23,150 -
25th Percentile £22,938 £24,125 £24,250
Median annual salary (50th Percentile) £24,000 £26,500 £25,500
Median % change year-on-year -9.43% +3.92% +3.03%
75th Percentile £25,188 £27,375 £26,750
90th Percentile £28,750 £27,450 -
UK median annual salary £24,000 £26,500 £25,500
% change year-on-year -9.43% +3.92% -1.92%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,061 86,064 125,517
% of permanent jobs with a recognized job title 94.48% 91.56% 96.09%
Number of salaries quoted 60,068 54,328 75,797
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,084 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

Help Desk Support Technician
Job Vacancy Trend in England

Job postings that featured Help Desk Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Technician in England

Help Desk Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Support Technician in England.

Salary trend for Help Desk Support Technician in England

Help Desk Support Technician
Salary Histogram in England

Salary distribution for jobs citing Help Desk Support Technician in England over the 6 months to 24 April 2024.

Salary histogram for Help Desk Support Technician in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands - 6 £24,000 -
West Midlands - 6 £24,000 -
South East +24 4 £21,500 -14.00%
London +159 1 £27,500 +3.77%
North West - 1 £250,000 -
North of England - 1 £250,000 -
Help Desk Support Technician
UK

Help Desk Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 24 April 2024, Help Desk Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Support Technician in the job title.

1 8 (66.67%) Microsoft 365
1 8 (66.67%) Microsoft
2 7 (58.33%) Microsoft Office
2 7 (58.33%) Firewall
2 7 (58.33%) Azure
3 6 (50.00%) Entra ID
3 6 (50.00%) Data Centre
3 6 (50.00%) Cyber Essentials
3 6 (50.00%) Cyber Essentials PLUS
3 6 (50.00%) Virtual Machines
3 6 (50.00%) SD-WAN
3 6 (50.00%) Local Government
3 6 (50.00%) SQL
3 6 (50.00%) CCTV
3 6 (50.00%) Wireless
3 6 (50.00%) Finance
3 6 (50.00%) PostgreSQL
3 6 (50.00%) MPLS
3 6 (50.00%) LAN
4 3 (25.00%) Windows
4 3 (25.00%) Degree
4 3 (25.00%) Retail
4 3 (25.00%) Customer Experience
4 3 (25.00%) GDPR
5 2 (16.67%) Social Skills
5 2 (16.67%) Windows Server
6 1 (8.33%) Hyper-V
6 1 (8.33%) Veeam
6 1 (8.33%) Windows 7
6 1 (8.33%) Draytek

Help Desk Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Applications
1 7 (58.33%) Microsoft Office
2 1 (8.33%) Microsoft Excel
2 1 (8.33%) Microsoft PowerPoint
Cloud Services
1 8 (66.67%) Microsoft 365
2 7 (58.33%) Azure
3 6 (50.00%) Entra ID
4 1 (8.33%) OneDrive
Communications & Networking
1 7 (58.33%) Firewall
2 6 (50.00%) LAN
2 6 (50.00%) MPLS
2 6 (50.00%) SD-WAN
2 6 (50.00%) Wireless
3 1 (8.33%) Remote Desktop
3 1 (8.33%) TCP/IP
3 1 (8.33%) VPN
Database & Business Intelligence
1 6 (50.00%) PostgreSQL
General
1 6 (50.00%) Finance
1 6 (50.00%) Local Government
2 3 (25.00%) Retail
3 2 (16.67%) Social Skills
Miscellaneous
1 6 (50.00%) CCTV
1 6 (50.00%) Data Centre
2 1 (8.33%) Private Cloud
Operating Systems
1 3 (25.00%) Windows
2 2 (16.67%) Windows Server
3 1 (8.33%) Windows 10
3 1 (8.33%) Windows 7
Processes & Methodologies
1 3 (25.00%) Customer Experience
2 1 (8.33%) Break/Fix
2 1 (8.33%) CRM
2 1 (8.33%) Customer Service
2 1 (8.33%) Mentoring
2 1 (8.33%) Problem-Solving
2 1 (8.33%) Server Management
2 1 (8.33%) Service Delivery
Programming Languages
1 6 (50.00%) SQL
Qualifications
1 3 (25.00%) Degree
Quality Assurance & Compliance
1 6 (50.00%) Cyber Essentials
1 6 (50.00%) Cyber Essentials PLUS
2 3 (25.00%) GDPR
System Software
1 6 (50.00%) Virtual Machines
2 1 (8.33%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) VMware Infrastructure
Vendors
1 8 (66.67%) Microsoft
2 1 (8.33%) Apple
2 1 (8.33%) ConnectWise
2 1 (8.33%) Draytek
2 1 (8.33%) Sophos
2 1 (8.33%) Ubiquiti
2 1 (8.33%) Veeam
2 1 (8.33%) VMware