The median annual salary for a 2nd Line Support Engineer was £25,000 in advertised job vacancies in South Wales during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Wales / South Wales
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 70 87 98
Rank change year-on-year +17 +11  
Permanent jobs requiring a 2nd Line Support Engineer 2 4 3
As % of all permanent IT jobs advertised in South Wales 0.28% 0.35% 0.24%
As % of the Job Titles category 0.29% 0.36% 0.25%
Number of salaries quoted 2 4 2
Median salary £25,000 £25,500 £24,000
Median salary % change year-on-year -1.96% +6.25%  
UK excluding London median salary £26,000 £25,875 £25,000
% change year-on-year +0.48% +3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 695 1108 1221
As % of all permanent IT job vacancies advertised in South Wales 97.48% 98.23% 97.68%
Number of salaries quoted 598 970 1040
Median salary £39,000 £37,500 £37,000
Median salary % change year-on-year +4.00% +1.35%  
90% offered a salary of more than £24,000 £25,000 £26,500
10% offered a salary of more than £52,163 £52,500 £52,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in South Wales

2nd Line Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in South Wales.

Salary trend for 2nd Line Support Engineer in South Wales

2nd Line Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South Wales region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 1 £22,500 - 1
Torfaen - 1 £27,500 -
2nd Line Support Engineer
Wales

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 24 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring 2nd Line Support Engineer in the job title.

1 6 (85.71%) Windows
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
3 4 (57.14%) TCP/IP
3 4 (57.14%) VMware
3 4 (57.14%) Windows Server
4 3 (42.86%) VMware Infrastructure
4 3 (42.86%) Windows 7
4 3 (42.86%) Windows 10
4 3 (42.86%) VPN
4 3 (42.86%) Microsoft Office
4 3 (42.86%) Windows XP
4 3 (42.86%) LAN
4 3 (42.86%) WAN
5 2 (28.57%) DHCP
5 2 (28.57%) MS Exchange
5 2 (28.57%) ITIL
5 2 (28.57%) DNS
5 2 (28.57%) Firewall
5 2 (28.57%) ISO/IEC 27001
5 2 (28.57%) WatchGuard
5 2 (28.57%) Release Management
5 2 (28.57%) Avaya
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) Internet
5 2 (28.57%) Windows Server 2012
5 2 (28.57%) Network Monitoring
5 2 (28.57%) Exchange Server 2010
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) Customer Requirements

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 4 (57.14%) TCP/IP
2 3 (42.86%) LAN
2 3 (42.86%) VPN
2 3 (42.86%) WAN
3 2 (28.57%) DHCP
3 2 (28.57%) DNS
3 2 (28.57%) Firewall
3 2 (28.57%) Internet
4 1 (14.29%) IPsec
4 1 (14.29%) PPTP
Miscellaneous
1 1 (14.29%) Client/Server
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows Server
3 3 (42.86%) Windows 10
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows XP
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows Server 2012
5 1 (14.29%) Linux
Processes & Methodologies
1 2 (28.57%) Customer Requirements
1 2 (28.57%) ITIL
1 2 (28.57%) Network Monitoring
1 2 (28.57%) Release Management
2 1 (14.29%) Break/Fix
2 1 (14.29%) Service Management
Qualifications
1 1 (14.29%) A+ Certification
1 1 (14.29%) Degree
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) Network+ Certification
Quality Assurance & Compliance
1 2 (28.57%) ISO/IEC 27001
2 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
2 3 (42.86%) VMware Infrastructure
3 1 (14.29%) Firmware
3 1 (14.29%) XenServer
Systems Management
1 1 (14.29%) NetBackup
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) VMware
3 2 (28.57%) Avaya
3 2 (28.57%) Cisco
3 2 (28.57%) WatchGuard
4 1 (14.29%) Citrix
Newport, Gwent
Computer Recruiter Ltd
Salary: £22-24K
Posted: 2 days ago