The median annual salary for a 2nd Line Support Engineer was £25,000 in advertised job vacancies in Wales during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
UK / Wales
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 90 91 101
Rank change year-on-year +1 +10  
Permanent jobs requiring a 2nd Line Support Engineer 2 8 4
As % of all permanent IT jobs advertised in Wales 0.20% 0.61% 0.29%
As % of the Job Titles category 0.21% 0.62% 0.29%
Number of salaries quoted 2 8 3
Median salary £25,000 £25,000 £24,000
Median salary % change year-on-year - +4.16%  
90% offered a salary of more than £21,750 £23,350 £21,600
10% offered a salary of more than £28,250 £26,600 £25,000
UK excluding London median salary £25,500 £26,000 £25,000
% change year-on-year -1.92% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Wales
Permanent job vacancies with a job title containing a recognized job role 969 1283 1362
As % of all permanent IT job vacancies advertised in Wales 97.58% 97.72% 97.36%
Number of salaries quoted 2797 3899 4278
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.66% +1.35%  
90% offered a salary of more than £22,750 £22,500 £23,750
10% offered a salary of more than £54,844 £56,250 £52,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

2nd Line Support Engineer
Job Vacancy Trend in Wales

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for 2nd Line Support Engineer in Wales

2nd Line Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Wales.

Salary trend for 2nd Line Support Engineer in Wales

2nd Line Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Wales region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 2 £25,000 -1.96%
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 28 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring 2nd Line Support Engineer in the job title.

1 6 (85.71%) Windows
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
3 4 (57.14%) TCP/IP
3 4 (57.14%) VMware
3 4 (57.14%) Windows Server
4 3 (42.86%) VMware Infrastructure
4 3 (42.86%) Windows 7
4 3 (42.86%) Windows 10
4 3 (42.86%) VPN
4 3 (42.86%) Microsoft Office
4 3 (42.86%) Windows XP
4 3 (42.86%) LAN
4 3 (42.86%) WAN
5 2 (28.57%) DHCP
5 2 (28.57%) MS Exchange
5 2 (28.57%) ITIL
5 2 (28.57%) DNS
5 2 (28.57%) Firewall
5 2 (28.57%) ISO/IEC 27001
5 2 (28.57%) WatchGuard
5 2 (28.57%) Release Management
5 2 (28.57%) Avaya
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) Internet
5 2 (28.57%) Windows Server 2012
5 2 (28.57%) Network Monitoring
5 2 (28.57%) Exchange Server 2010
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) Customer Requirements

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 4 (57.14%) TCP/IP
2 3 (42.86%) LAN
2 3 (42.86%) VPN
2 3 (42.86%) WAN
3 2 (28.57%) DHCP
3 2 (28.57%) DNS
3 2 (28.57%) Firewall
3 2 (28.57%) Internet
4 1 (14.29%) IPsec
4 1 (14.29%) PPTP
Miscellaneous
1 1 (14.29%) Client/Server
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows Server
3 3 (42.86%) Windows 10
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows XP
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Windows Server 2012
5 1 (14.29%) Linux
Processes & Methodologies
1 2 (28.57%) Customer Requirements
1 2 (28.57%) ITIL
1 2 (28.57%) Network Monitoring
1 2 (28.57%) Release Management
2 1 (14.29%) Break/Fix
2 1 (14.29%) Service Management
Qualifications
1 1 (14.29%) A+ Certification
1 1 (14.29%) Degree
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) Network+ Certification
Quality Assurance & Compliance
1 2 (28.57%) ISO/IEC 27001
2 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
2 3 (42.86%) VMware Infrastructure
3 1 (14.29%) Firmware
3 1 (14.29%) XenServer
Systems Management
1 1 (14.29%) NetBackup
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) VMware
3 2 (28.57%) Avaya
3 2 (28.57%) Cisco
3 2 (28.57%) WatchGuard
4 1 (14.29%) Citrix