Customer Support Specialist
Wales > South Wales
The median Customer Support Specialist salary in South Wales is £45,000 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 19 Apr 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 72 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Support Specialist | 5 | 0 | 0 |
| As % of all permanent jobs in South Wales | 0.47% | - | - |
| As % of the Job Titles category | 0.50% | - | - |
| Number of salaries quoted | 5 | 0 | 0 |
| Median annual salary (50th Percentile) | £45,000 | - | - |
| Wales median annual salary | £45,000 | - | - |
All Permanent IT Job Roles
South Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in South Wales with a recognized job title | 1,000 | 332 | 1,078 |
| % of permanent jobs with a recognized job title | 93.63% | 93.52% | 89.16% |
| Number of salaries quoted | 650 | 212 | 851 |
| 10th Percentile | £28,000 | £31,250 | £27,157 |
| 25th Percentile | £35,000 | £39,375 | £35,000 |
| Median annual salary (50th Percentile) | £50,000 | £52,000 | £47,500 |
| Median % change year-on-year | -3.85% | +9.47% | +5.56% |
| 75th Percentile | £60,000 | £66,094 | £60,500 |
| 90th Percentile | £75,139 | £77,272 | £70,000 |
| Wales median annual salary | £45,000 | £50,000 | £45,000 |
| % change year-on-year | -10.00% | +11.11% | - |
Customer Support Specialist
Job Vacancy Trend in South Wales
Historical trend showing the proportion of permanent IT job postings featuring 'Customer Support Specialist' in the job title relative to all permanent IT jobs advertised in South Wales.
Customer Support Specialist
Job Locations in South Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Specialist within the South Wales region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Cardiff | - | 5 | £45,000 | - | 2 |
| Customer Support Specialist Wales |
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