Service Desk Analyst
Wales > South Wales
The median Service Desk Analyst salary in South Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 18 August 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 18 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 73 | 65 | 109 |
| Rank change year-on-year | -8 | +44 | +7 |
| Permanent jobs requiring a Service Desk Analyst | 5 | 18 | 4 |
| As % of all permanent jobs advertised in South Wales | 0.30% | 1.43% | 0.35% |
| As % of the Job Titles category | 0.39% | 1.57% | 0.39% |
| Number of salaries quoted | 5 | 17 | 4 |
| 10th Percentile | £29,697 | £23,800 | £21,238 |
| 25th Percentile | - | - | £23,656 |
| Median annual salary (50th Percentile) | £35,000 | £24,000 | £25,000 |
| Median % change year-on-year | +45.83% | -4.00% | +14.94% |
| 75th Percentile | - | £29,375 | £26,063 |
| 90th Percentile | - | - | £27,975 |
| Wales median annual salary | £35,000 | £24,000 | £25,000 |
| % change year-on-year | +45.83% | -4.00% | +14.94% |
All Permanent IT Job Vacancies
South Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in South Wales with a recognized job title | 1,298 | 1,145 | 1,018 |
| % of permanent jobs with a recognized job title | 78.86% | 90.66% | 89.93% |
| Number of salaries quoted | 891 | 787 | 486 |
| 10th Percentile | £23,504 | £28,500 | £30,690 |
| 25th Percentile | £25,087 | £35,000 | £38,313 |
| Median annual salary (50th Percentile) | £28,000 | £50,000 | £50,000 |
| Median % change year-on-year | -44.00% | - | -4.76% |
| 75th Percentile | £60,000 | £60,000 | £66,525 |
| 90th Percentile | £71,000 | £71,250 | £73,750 |
| Wales median annual salary | £35,000 | £45,000 | £45,855 |
| % change year-on-year | -22.22% | -1.86% | -8.29% |
Service Desk Analyst
Job Vacancy Trend in South Wales
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in South Wales.
Service Desk Analyst
Salary Trend in South Wales
3-month moving average salary quoted in jobs citing Service Desk Analyst in South Wales.
Service Desk Analyst
Job Locations in South Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the South Wales region over the 6 months to 18 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Bridgend | +33 | 4 | £35,000 | +11.11% | |
| Cardiff | +13 | 1 | £26,161 | -9.01% | |
| Service Desk Analyst Wales |
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Service Desk Analyst Skill Set
Top 21 Co-occurring Skills and Capabilities in South Wales
For the 6 months to 18 August 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in South Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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