Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Wales > South Wales
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 11 17 19
Rank change year-on-year +6 +2 +1
Permanent jobs citing ITIL 185 239 214
As % of all permanent IT jobs advertised in South Wales 13.08% 11.15% 8.74%
As % of the Processes & Methodologies category 14.80% 12.40% 10.22%
Number of salaries quoted 169 209 186
South Wales median annual salary £30,000 £30,000 £37,500
Median salary % change year-on-year - -20.00% -
10th Percentile £20,975 £20,750 £20,125
90th Percentile £47,500 £51,750 £57,500
Wales median annual salary £31,500 £30,500 £37,500
% change year-on-year +3.28% -18.67% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1250 1928 2093
As % of all permanent IT jobs advertised in South Wales 88.40% 89.93% 85.50%
Number of salaries quoted 1112 1729 1791
South Wales median annual salary £39,000 £37,500 £36,500
Median salary % change year-on-year +4.00% +2.74% +4.29%
10th Percentile £23,000 £22,500 £23,000
90th Percentile £56,250 £55,270 £55,000
Wales median annual salary £40,000 £37,500 £36,000
% change year-on-year +6.67% +4.17% +2.86%

ITIL
Job Vacancy Trend in South Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for ITIL in South Wales

ITIL
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in South Wales.

Salary trend for ITIL in South Wales

ITIL
Salary Histogram in South Wales

The salary distribution of IT jobs citing ITIL in South Wales over the 6 months to 20 November 2017.

Salary histogram for ITIL in South Wales

ITIL
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South Wales region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff 0 79 £32,750 +9.17% 10
Newport +6 75 £26,500 -13.11% 2
Caerphilly +6 13 £32,500 -18.75%
Neath Port Talbot - 5 £40,000 -
Monmouthshire - 5 - -
Torfaen - 3 £25,250 -
Bridgend -2 2 £31,750 +41.11%
ITIL
Wales

For the 6 months to 20 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for ITIL.

1 98 (52.97%) Windows
2 72 (38.92%) Microsoft
3 69 (37.30%) Windows Server
4 67 (36.22%) Active Directory
4 67 (36.22%) VMware
5 59 (31.89%) VMware Infrastructure
6 57 (30.81%) Windows Server 2008
7 52 (28.11%) Windows Server 2012
8 45 (24.32%) Windows 7
9 43 (23.24%) Windows 10
10 41 (22.16%) Hyper-V
11 40 (21.62%) Office 365
12 35 (18.92%) MS Exchange
13 33 (17.84%) Exchange Server 2010
14 32 (17.30%) Windows 8
14 32 (17.30%) Exchange Server 2013
14 32 (17.30%) VirtualBox
14 32 (17.30%) Cisco
15 31 (16.76%) SQL
16 29 (15.68%) Citrix
16 29 (15.68%) Linux
17 28 (15.14%) Firewall
18 27 (14.59%) SQL Server
19 26 (14.05%) VPN
19 26 (14.05%) SLA
20 25 (13.51%) Change Management
21 24 (12.97%) Problem Management
21 24 (12.97%) Data Centre
22 23 (12.43%) SAN
23 22 (11.89%) Microsoft Office

ITIL
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (18.92%) MS Exchange
2 33 (17.84%) Exchange Server 2010
3 32 (17.30%) Exchange Server 2013
4 8 (4.32%) IIS
4 8 (4.32%) SharePoint
5 7 (3.78%) Skype for Business
6 4 (2.16%) JBoss
7 3 (1.62%) CMS
8 2 (1.08%) Tomcat
8 2 (1.08%) WebLogic
9 1 (0.54%) Liferay
Applications
1 22 (11.89%) Microsoft Office
2 7 (3.78%) MS Visio
3 6 (3.24%) Microsoft PowerPoint
3 6 (3.24%) Microsoft Project
4 5 (2.70%) Microsoft Excel
5 1 (0.54%) Chatbot
Business Applications
1 11 (5.95%) Dynamics CRM
2 2 (1.08%) Dynamics AX
3 1 (0.54%) SAP ERP
3 1 (0.54%) SAP MM
3 1 (0.54%) SAP Retail
3 1 (0.54%) SAP SD
Cloud Services
1 40 (21.62%) Office 365
2 5 (2.70%) Amazon AWS
2 5 (2.70%) Microsoft Azure
3 4 (2.16%) SaaS
4 2 (1.08%) IaaS
4 2 (1.08%) OneDrive
4 2 (1.08%) PaaS
5 1 (0.54%) Cloud Computing
5 1 (0.54%) Google Drive
Communications & Networking
1 28 (15.14%) Firewall
2 26 (14.05%) VPN
3 23 (12.43%) SAN
4 16 (8.65%) LAN
5 14 (7.57%) WAN
6 12 (6.49%) Internet
7 11 (5.95%) TCP/IP
7 11 (5.95%) Wi-Fi
8 10 (5.41%) Network Security
9 8 (4.32%) NAS
10 7 (3.78%) NetScaler
10 7 (3.78%) Skype
10 7 (3.78%) VoIP
11 6 (3.24%) Cisco ASA
11 6 (3.24%) DHCP
11 6 (3.24%) DNS
12 5 (2.70%) H.323
13 4 (2.16%) F5 BIG-IP LTM
13 4 (2.16%) Fibre Channel
14 3 (1.62%) Unified Communications
Database & Business Intelligence
1 27 (14.59%) SQL Server
2 3 (1.62%) Relational Database
2 3 (1.62%) SQL Server 2008
2 3 (1.62%) SQL Server 2012
2 3 (1.62%) SQL Server 2014
3 2 (1.08%) Crystal Reports
3 2 (1.08%) DTS
3 2 (1.08%) MS Access
3 2 (1.08%) MySQL
4 1 (0.54%) BusinessObjects
4 1 (0.54%) Power BI
4 1 (0.54%) PowerPivot
4 1 (0.54%) SQL Server 2016
4 1 (0.54%) SQL Server Reporting Services
Development Applications
1 3 (1.62%) Git (software)
1 3 (1.62%) JIRA
1 3 (1.62%) Subversion
2 2 (1.08%) Jenkins
2 2 (1.08%) Rational DOORS
3 1 (0.54%) Maven
3 1 (0.54%) Rational Rhapsody
3 1 (0.54%) RequisitePro
3 1 (0.54%) TeamCity
General
1 21 (11.35%) Finance
1 21 (11.35%) Retail
2 5 (2.70%) Advertising
2 5 (2.70%) Manufacturing
2 5 (2.70%) Welsh Language
3 4 (2.16%) Automotive
4 2 (1.08%) Legal
4 2 (1.08%) Telecoms
5 1 (0.54%) Aerospace
5 1 (0.54%) Billing
5 1 (0.54%) Military
5 1 (0.54%) Pharmaceutical
Job Titles
1 35 (18.92%) IT Support
2 34 (18.38%) IT Engineer
3 30 (16.22%) Support Engineer
4 26 (14.05%) Infrastructure Engineer
5 25 (13.51%) Analyst
6 18 (9.73%) IT Infrastructure Engineer
6 18 (9.73%) Team Leader
7 17 (9.19%) Support Analyst
8 16 (8.65%) IT Support Engineer
9 12 (6.49%) Network Engineer
10 11 (5.95%) Project Manager
11 10 (5.41%) Developer
11 10 (5.41%) Support Team Leader
12 8 (4.32%) Applications Support
13 7 (3.78%) Desktop Support
13 7 (3.78%) Desktop Support Team Leader
13 7 (3.78%) Desktop Team Leader
14 6 (3.24%) IT Analyst
14 6 (3.24%) IT Supervisor
14 6 (3.24%) Support Supervisor
Libraries, Frameworks & Software Standards
1 9 (4.86%) Web Services
2 8 (4.32%) .NET
2 8 (4.32%) ASP.NET
2 8 (4.32%) WCF
2 8 (4.32%) WinForms
2 8 (4.32%) WPF
3 5 (2.70%) REST
4 3 (1.62%) AngularJS
4 3 (1.62%) Spring
5 2 (1.08%) Apache Cordova
5 2 (1.08%) J2EE
5 2 (1.08%) ODBC
5 2 (1.08%) PhoneGap
5 2 (1.08%) React
5 2 (1.08%) RESTful
5 2 (1.08%) WebRTC
6 1 (0.54%) HTML5
6 1 (0.54%) LINQ
6 1 (0.54%) OSGi
6 1 (0.54%) Spring MVC
Miscellaneous
1 24 (12.97%) Data Centre
2 15 (8.11%) Management Information System
3 14 (7.57%) Analytical Skills
4 5 (2.70%) User Experience
5 4 (2.16%) EMC Centera
5 4 (2.16%) Replication
6 3 (1.62%) Client/Server
6 3 (1.62%) Computer Science
6 3 (1.62%) Xbox
7 2 (1.08%) Cyber Defence
7 2 (1.08%) Distributed Denial-of-Service
7 2 (1.08%) Driving Licence
7 2 (1.08%) Hybrid Cloud
8 1 (0.54%) CMDB
8 1 (0.54%) Credit Risk
8 1 (0.54%) Enterprise Cloud
8 1 (0.54%) Fintech
8 1 (0.54%) Mobile Computing
8 1 (0.54%) Public Cloud
8 1 (0.54%) Virtual Team
Operating Systems
1 98 (52.97%) Windows
2 69 (37.30%) Windows Server
3 57 (30.81%) Windows Server 2008
4 52 (28.11%) Windows Server 2012
5 45 (24.32%) Windows 7
6 43 (23.24%) Windows 10
7 32 (17.30%) Windows 8
8 29 (15.68%) Linux
9 13 (7.03%) Unix
10 5 (2.70%) Solaris
11 4 (2.16%) Apple iOS
11 4 (2.16%) Ubuntu
12 3 (1.62%) Windows Server 2003
13 2 (1.08%) Android
13 2 (1.08%) Red Hat Enterprise Linux
14 1 (0.54%) CentOS
14 1 (0.54%) Debian
14 1 (0.54%) HPUX
14 1 (0.54%) Windows XP
Processes & Methodologies
1 25 (13.51%) Change Management
2 24 (12.97%) Problem Management
3 20 (10.81%) Service Management
4 19 (10.27%) Project Management
5 15 (8.11%) CRM
5 15 (8.11%) PRINCE2
6 12 (6.49%) Agile Software Development
7 11 (5.95%) SDLC
8 10 (5.41%) E-Commerce
9 9 (4.86%) Disaster Recovery
9 9 (4.86%) Virtual Environments
10 8 (4.32%) MVC
10 8 (4.32%) Performance Management
10 8 (4.32%) Release Management
10 8 (4.32%) Root Cause Analysis
10 8 (4.32%) Service Delivery
11 7 (3.78%) Coaching
11 7 (3.78%) Migration
12 6 (3.24%) Stakeholder Management
12 6 (3.24%) Ticket Management
Programming Languages
1 31 (16.76%) SQL
2 9 (4.86%) Java
3 7 (3.78%) JavaScript
4 3 (1.62%) C
4 3 (1.62%) Shell Script
5 2 (1.08%) Apple Swift
5 2 (1.08%) Korn
5 2 (1.08%) Perl
5 2 (1.08%) PowerShell
6 1 (0.54%) AWK
6 1 (0.54%) Bash Shell
6 1 (0.54%) C#
6 1 (0.54%) PHP
6 1 (0.54%) T-SQL
Qualifications
1 14 (7.57%) Cisco Certification
1 14 (7.57%) Microsoft Certification
2 12 (6.49%) ITIL Certification
3 9 (4.86%) CCNP
3 9 (4.86%) PRINCE2 Practitioner
4 7 (3.78%) CCNA
4 7 (3.78%) MCSE
5 6 (3.24%) ITIL Foundation Certificate
5 6 (3.24%) MCP
5 6 (3.24%) MCSA
6 5 (2.70%) DBS Check
6 5 (2.70%) Degree
7 4 (2.16%) CCDP
7 4 (2.16%) GNVQ
7 4 (2.16%) MCITP
8 3 (1.62%) APMP
8 3 (1.62%) Avaya Certification
8 3 (1.62%) Security Cleared
9 2 (1.08%) Network+ Certification
9 2 (1.08%) SC Cleared
Quality Assurance & Compliance
1 26 (14.05%) SLA
2 3 (1.62%) GDPR
3 2 (1.08%) COBIT
3 2 (1.08%) QA
4 1 (0.54%) PCI DSS
4 1 (0.54%) PMO
System Software
1 67 (36.22%) Active Directory
2 59 (31.89%) VMware Infrastructure
3 41 (22.16%) Hyper-V
4 32 (17.30%) VirtualBox
5 17 (9.19%) XenApp
6 16 (8.65%) XenDesktop
7 13 (7.03%) vSphere
8 7 (3.78%) VMware ESXi
9 4 (2.16%) NFS
Systems Management
1 7 (3.78%) Systems Management Server (SMS)
2 4 (2.16%) NetBackup
2 4 (2.16%) SCCM
3 3 (1.62%) Cisco CUCM
4 1 (0.54%) Backup Exec
4 1 (0.54%) HP Quality Center
4 1 (0.54%) Nagios
Vendors
1 72 (38.92%) Microsoft
2 67 (36.22%) VMware
3 32 (17.30%) Cisco
4 29 (15.68%) Citrix
5 12 (6.49%) Avaya
6 10 (5.41%) Red Hat
7 7 (3.78%) CheckPoint
7 7 (3.78%) SAP
8 6 (3.24%) F5
9 5 (2.70%) IBM
10 4 (2.16%) Brocade
10 4 (2.16%) EMC
10 4 (2.16%) Hitachi
10 4 (2.16%) Oracle
10 4 (2.16%) Palo Alto
10 4 (2.16%) SolidFire
11 2 (1.08%) McAfee
11 2 (1.08%) Splunk
12 1 (0.54%) NetApp
12 1 (0.54%) Nortel