Customer Support Specialist Job Trends in the South West

Customer Support Specialist
England > South West

The median Customer Support Specialist salary in the South West is £30,000 per year, according to job vacancies posted during the 6 months leading to 20 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 182 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Specialist 4 0 0
As % of all permanent jobs in the South West 0.080% - -
As % of the Job Titles category 0.086% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £30,000 - -
England median annual salary £27,250 - £40,000

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 4,626 4,154 3,970
% of permanent jobs with a recognized job title 93.02% 93.58% 95.66%
Number of salaries quoted 3,175 2,377 3,105
10th Percentile £28,000 £30,000 £30,500
25th Percentile £33,750 £40,000 £40,000
Median annual salary (50th Percentile) £48,500 £51,000 £52,500
Median % change year-on-year -4.90% -2.86% +5.00%
75th Percentile £65,000 £65,750 £67,500
90th Percentile £80,000 £80,000 £80,376
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Customer Support Specialist
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Support Specialist' in the job title relative to all permanent IT jobs advertised in the South West.

Customer Support Specialist job vacancy trend in the South West

Customer Support Specialist
Salary Trend in the South West

Salary distribution trend for Customer Support Specialist job vacancies in the South West.

Salary distribution trend for Customer Support Specialist job vacancies in the South West

Customer Support Specialist
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Specialist within the South West region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon - 2 - -
Gloucestershire - 1 £30,000 - 1
Somerset - 1 - -
Customer Support Specialist
England

Customer Support Specialist Skill Set
Top 5 Co-Occurring Skills & Capabilities in the South West

For the 6 months to 20 December 2025, Customer Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South West region featuring Customer Support Specialist in the job title.

1 3 (75.00%) AI
1 3 (75.00%) Chatbot
1 3 (75.00%) Conversational UI
1 3 (75.00%) Degree
1 3 (75.00%) PayPal

Customer Support Specialist Skill Set
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (75.00%) Chatbot
General
1 1 (25.00%) Marketing
Processes & Methodologies
1 3 (75.00%) AI
1 3 (75.00%) Conversational UI
Qualifications
1 3 (75.00%) Degree
Vendors
1 3 (75.00%) PayPal